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Client Success Account Manager Jobs in Pooler, GA

VTrips, a leading name in vacation property management, invites you to join our team as a Client Success Manager. In this role, you will be the key point of contact for owners, ensuring the retention ...

VTrips, a leading name in vacation property management, invites you to join our team as a Client Success Manager. In this role, you will be the key point of contact for owners, ensuring the retention ...

Step into the Dynamic Role of Security Account Manager at GardaWorld. Join our dynamic team as a ... Be the driving force behind our client's success and join us in delivering unparalleled security ...

Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Be the driving force behind our client's success and join us in delivering unparalleled security ...

Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Be the driving force behind our client's success and join us in delivering unparalleled security ...

Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Be the driving force behind our client's success and join us in delivering unparalleled security ...

Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Be the driving force behind our client's success and join us in delivering unparalleled security ...

At Broughton Partners, client relationships are a top priority. The Account Manager is responsible for managing and strengthening relationships with referral and litigating law firm partners while ...

We credit our culture to the success we've shared over the past 29 years, and today, we rank 23rd ... Job Summary The Maintenance Account Manager (AM) is a client facing position responsible for the ...

Description At Broughton Partners, client relationships are a top priority. The Account Manager is responsible for managing and strengthening relationships with referral and litigating law firm ...

We credit our culture to the success we've shared over the past 29 years, and today, we rank 23rd ... Job Summary The Maintenance Account Manager (AM) is a client facing position responsible for the ...

Account Manager The Best Teams are Created and Maintained Here. Job Summary * The Account Manager ... Generate referrals from existing client base and communicate leads to Business Developer * Build ...

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... Generate referrals from existing client base and communicate leads to Business Developer * Build ...

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... Generate referrals from existing client base and communicate leads to Business Developer * Build ...

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... Generate referrals from existing client base and communicate leads to Business Developer * Build ...

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... Generate referrals from existing client base and communicate leads to Business Developer * Build ...

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... Generate referrals from existing client base and communicate leads to Business Developer * Build ...

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Showing results 1-20

Client Success Account Manager information

See Pooler, GA salary details

$26.8K

$59.8K

$96.3K

How much do client success account manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for client success account manager in Pooler, GA is $59,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $71,300.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Account Managers, as the role relies heavily on interpersonal skills, relationship building, and understanding client needs. AI tools can assist with data analysis, automation, and routine tasks, allowing CSMs to focus on strategic and personalized support. Success in this role often requires emotional intelligence, communication skills, and industry knowledge that AI cannot replicate fully.

How much do client success managers earn?

Client Success Account Managers typically earn between $50,000 and $85,000 annually, with salaries varying based on experience, location, and company size. Senior roles or those with specialized skills may earn higher compensation, often supplemented with bonuses or commissions.

What are the key skills and qualifications needed to thrive as a Client Success Account Manager, and why are they important?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a Client Success Account Manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a customer success account manager do?

A client success account manager is responsible for building and maintaining strong relationships with clients, ensuring they receive value from products or services. They address client needs, provide support, and work to renew contracts and expand accounts, often using CRM tools and communication skills to enhance customer satisfaction.

What jobs in the US pay 300,000 a year?

A Client Success Account Manager can earn $300,000 or more annually, especially with seniority, bonuses, and commissions in industries like technology, finance, or consulting. High-paying roles often require advanced skills, certifications, and experience managing large accounts or strategic client relationships.

What does a Client Success Account Manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.
What job categories do people searching Client Success Account Manager jobs in Pooler, GA look for? The top searched job categories for Client Success Account Manager jobs in Pooler, GA are:
What cities near Pooler, GA are hiring for Client Success Account Manager jobs? Cities near Pooler, GA with the most Client Success Account Manager job openings:
Infographic showing various Client Success Account Manager job openings in Pooler, GA as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $59,795 per year, or $28.7 per hour.
Client Success Manager

Client Success Manager

VTrips

Tybee Island, GA • On-site

$48K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago


VTrips rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

7th of 21 rated holiday rentals


Job description

Are you passionate about building and maintaining strong relationships with property owners? VTrips, a leading name in vacation property management, invites you to join our team as a Client Success Manager. In this role, you will be the key point of contact for owners, ensuring the retention, performance, and profitability of your assigned portfolio. You will work closely with Property Care Managers to achieve objectives related to owner satisfaction and develop relationships within the local community for business development opportunities.
Key Responsibilities:
  • Review QC walks with Property Care Managers and address any unit needs or concerns.
  • Call 10 owners using QC walk information and log conversations in the QC App.
  • Contact OWN and OWG arrivals for the following day.
  • Update property information in Track based on updates from Property Care Managers.
  • Contact owners regarding work exceeding contract limits.
  • Review previous day's work orders.
  • Liaise with Revenue and Marketing Managers to ensure property pacing goals are met.
  • Walk owner arrivals.
  • Respond promptly to owner calls, texts, and emails, ensuring the Sundown Rule is met.

Weekly Responsibilities:
  • Reach out to HOAs for updates on buildings, amenities, and projects.
  • Meet with visiting owners in person.
  • Review closed work orders and billing for accuracy.
  • Ensure timely completion of COP/GOP process.
  • Meet with Property Managers to review portfolio action items and needs.

Monthly Responsibilities:
  • Review QC walks from Property Care Managers, focusing on recommended repairs and owner denials.
  • Meet with the Director of Client Success to discuss portfolio opportunities and challenges, and create action plans.
  • Collaborate with colleagues in support positions (Accounting, Marketing, Guest Services, and Revenue) to maintain shared information and process updates.
  • Participate in development workshops with the Director of Client Success and Property Care Manager.
  • Review monthly owner statements for accuracy.

Ongoing Responsibilities:
  • Review active inventory for top-grade opportunities.
  • Ensure owner contracts are complete, valid, and up-to-date.
  • Manage communications with owners regarding inclement weather and natural disasters.
  • Recommend annual preventative maintenance not included in the Rental Management Agreement.
  • Perform other tasks as assigned by the supervisor.

Key Performance Indicators (KPIs):
  • Achieve a net gain of 8 new inventory units annually.
  • Maintain owner credits at less than 0.5% of gross rents.
  • Ensure 100% accuracy on owner statements.
  • Document all owner communication.
  • Achieve a 4.5 Owner Survey score in communication.
  • Resolve work orders within 5 days.
  • Complete upgrade requests within 14 days.

Job Requirements:
  • Proficiency with document management, databases, and spreadsheets.
  • Working knowledge of Microsoft applications.
  • Strong organizational skills with the ability to multitask and problem-solve.
  • Excellent communication skills.

Physical, Mental, and Environmental Demands:
  • Sitting - 70%, Walking/Standing - 30%.
  • Required to stoop, bend, stretch, twist, and reach.
  • Regularly lift up to 25 lbs.
  • Must be able to talk or hear.
  • Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Other Duties:
Please note this job description is not exhaustive and may be subject to change. Duties, responsibilities, and activities may vary based on regional and location-specific needs of the company.
Benefits:
  • Competitive salary.
  • Comprehensive medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays.
  • Employee discounts on vacation rentals.
  • Professional development opportunities.

Salary Description: $48,000.00
Apply now and become a vital part of the VTrips family where your career is more than just a job - it's an adventure!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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