Client Solutions Manager Jobs in Decatur, GA (NOW HIRING)

ABOUT MORGAN STANLEY Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit www.morganstanley.com

ABOUT PARAMETRIC Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what's important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs.

We also offer systematic alpha and alternative strategies to complement clients' core holdings. This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week. ABOUT THE TEAM The Platform Solution Management team at Parametric: We are responsible for defining and enabling cross-platform business solutions that meet the needs of clients over time.

Solutions are products, services, and/or systems that provide value to the client, whether internal or external to the PPA enterprise. Sitting at the intersection of business, clients and technology, we collaborate with multiple teams to understand solution context and define the solution vision, intent, roadmap and capability set. This team manages changes to the solution vision or roadmap based on enterprise objectives and strategy.

ABOUT THE ROLE The Lead Solution Manager is responsible for working skillfully across the organization to produce & maintain Solution Vision, which entails defining: what we are solving for end-to-end user/customer journey or lifecycle personas, their skills and needs high level outline of a solution that addresses their needs Solution Intent (in collaboration with Business Architecture function), which entails defining: nomenclature for data and capabilities required to meet business objectives, this is critical to establish common language across business and technology capability roadmap as well as migration paths and milestones when going from current state to future state functional requirements target operating model (business, operations) that complement evolution in systems Solution Design & Architecture Initiate and facilitate solution architecture with development leads, engaging to influence technical design and drive decision-making, ensuring it aligns with business objectives. Socialize decisions with senior executives to ensure alignment on design Solution Execution & Roadmap (in collaboration with Stakeholders and Technology), which entails influencing: High level timelines for capability delivery Program Increments Collaborating with Tech to deliver and make decisions This position will play a pivotal role in shaping the future of strategic technology solutions at Parametric in collaboration with business and technology stakeholders and partners. This position may have direct or indirect management responsibilities for Business Analysts.

In addition the position collaborates with technology as well as project or program managers to bring the solution to fruition and evolve it over time. Primary Responsibilities Communicate effectively - both verbally and written - with technology and business partners to include strong discussion, debate and listening skills and the ability to look beyond obvious answers to understand impacts. Creatively design workshops and user sessions by identifying suitable participants, being clear about outcomes and approaches (interviews, online whiteboarding, surveys, card sorting, etc.) Ability to empathically understand and articulate user needs Analyze data gathered through user/stakeholder interactions and apply design thinking to draw out goals/business needs/problem statement/opportunity to be addressed, workflows/user journeys, personas and high-level solution outline Work collaboratively with the business and development team to draw out solution intent with capability roadmap and milestones

Initiate and facilitate solution architecture with development leads, engaging on design to influence technical design ensuring it aligns with business objectives. Socialize decisions with senior executives to ensure alignment on design Clearly understand and articulate dependencies that will influence sequencing of development Collaborate in running Program Increments with Technology project managers in facilitating quarterly planning across teams. Collaborate closely with project managers, QAs and development teams on execution.

Work collaboratively with business stakeholders to draw out target operating model as systems evolve Work collaboratively with business analysts in user research, operating model and architecture session facilitation and requirements definition for successful execution Effectively manage stakeholder relationships through polished communication and follow-through Effective written communication through solution inception, vision and intent documents Lead and influence cross-functional teams. Provide consultation and ensure continuity with product and development teams on solution. Manage a team of individual contributors who contribute to the client analysis solution.

Job Requirements Bachelor's degree required/Master's degree preferred A minimum of 8 years of experience in Finance/Asset Management, Strategy, Product management A minimum of 8 years of experience in financial data products/investment platforms/wealth tech/portfolio construction/trading Excellent verbal and written communication skills Experience leading and directing others to achieve measurable results. Demonstrated ability to articulate solution or product vision and/or customized solutions to meet business objectives Experience working with Scaled Agile software development processes Advanced skills using a variety of tools to document workflows and data mapping including but not limited to Miro/Lucid, Excel, SQL, Visio/Lucid/Figma, PowerPoint, Confluence, Jira Understanding of analysis and artifact goals throughout the solution lifecycle Ability to learn quickly and work in a highly dynamic and changing environment, under tight deadlines Ability to independently manage personal timelines and meet tight deadlines Ability to successfully manage, sequence and coordinate multiple simultaneous deliverables across groups and teams Ability to lead and manage a team of direct reports consisting of contractors and/or FTEs This position may have direct or indirect management responsibilities for Business Analysts. In addition the position collaborates with technology as well as project or program managers to bring the solution to fruition and evolve it over time.

Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties and qualifications.

It is our expectation that every member of our team will offer his/her/their services wherever and whenever necessary to ensure the success of our client services. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years.

Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences.

We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser

Salary range for the position: $115,000 - $225,000/Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component.

Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background

Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.