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Client Solution Specialist Jobs (NOW HIRING)

ADP

Payroll Solution Specialist

Norfolk, VA · On-site

$22.75 - $31/hr

  • Life

  • Retirement

  • PTO

ADP is hiring a Payroll Solutions Specialist. * Are you ready to join a company offering career ... Apply now! To learn more about Client Services at ADP , watch here: WHAT YOU'LL DO:

CAPTRUST

OCIO Portfolio Solution Specialist

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... client services, centralized trading, investment colleagues, and third parties to manage OCIO ... In this position, the Specialist will manage institutional portfolios throughout the investor life ...

CAPTRUST

OCIO Portfolio Solution Specialist

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... client services, centralized trading, investment colleagues, and third parties to manage OCIO ... In this position, the Specialist will manage institutional portfolios throughout the investor life ...

Octus Inc

Client Solutions Specialist

Manhattan, NY · On-site

  • Medical

  • Retirement

  • PTO

Minimum 8 years of experience in a client-facing role within the financial technology, legal technology, or professional services industry (e.g., Solutions Consulting, Product Specialist ...etc.

Octus

Client Solutions Specialist

New York, NY · On-site

  • Medical

  • Retirement

  • PTO

Minimum 8 years of experience in a client-facing role within the financial technology, legal technology, or professional services industry (e.g., Solutions Consulting, Product Specialist ...etc.

Octus

Client Solutions Specialist

New York, NY · Hybrid

$170K - $200K/yr

... Solutions Specialist to join Octus to support the firm's expansion strategy. This unique hybrid role sits at the intersection of Sales and Product. This is a high-impact, client-facing position ideal ...

PPM Works, Inc

PPM Sales Solution Specialist

Boston, MA · On-site +1

Client satisfaction and long-lasting client relationships * Giving back to our community and ... Our PPM Solution Sales Specialist partners with our Director of Sales and Business Development to ...

iMotions

Client Solutions Specialist - North America

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Solutions Specialist - North America Are you energized by the hunt for new business and excited by technology that sits at the intersection of neuroscience and human behavior? Do you want to ...

New

iMotions

Client Solutions Specialist - North America

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Solutions Specialist - North America Are you energized by the hunt for new business and excited by technology that sits at the intersection of neuroscience and human behavior? Do you want to ...

New

SwiftX Inc.

Client Solutions Specialist

Eastvale, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Overview We are seeking a driven, analytical, and customer-centric Client Solutions Intern to join our team. In this role, you won't just be watching from the sidelines--you will actively ...

SwiftX Inc.

Client Solutions Specialist

Eastvale, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Overview We are seeking a driven, analytical, and customer-centric Client Solutions Intern to join our team. In this role, you won't just be watching from the sidelines-you will actively ...

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All JobsClient Solution Specialist Jobs

Client Solution Specialist information

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$65

How much do client solution specialist jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for client solution specialist in the United States is $30.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $38.46 per hour, depending on experience, location, and employer.

How does a client solution specialist typically collaborate with other departments to deliver effective solutions for clients?

Client Solution Specialists work closely with sales, product, and technical teams to understand client needs and develop tailored solutions. They often serve as a bridge between the client and internal departments, ensuring that solutions are feasible, align with company offerings, and address specific client challenges. Regular meetings, cross-functional brainstorming sessions, and ongoing communication are common practices to ensure seamless delivery. This collaborative approach helps maintain high client satisfaction and supports the overall success of client projects.

What is a client solution specialist?

Client Solution Specialists are professionals who work with clients to understand their business needs and deliver tailored solutions that address those needs. They typically serve as a liaison between clients and internal teams, ensuring clear communication and satisfaction throughout the project or service lifecycle. Their responsibilities can include consulting, troubleshooting, implementing solutions, and providing ongoing support. Strong problem-solving, communication, and project management skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client solution specialist, and why are they important?

To thrive as a Client Solution Specialist, you need strong problem-solving abilities, customer service expertise, and a background in business or related fields, often supported by a bachelor’s degree. Familiarity with CRM software, data analysis tools, and basic project management systems is typically required. Excellent communication, active listening, and relationship-building skills help you effectively understand and address client needs. These skills ensure you can deliver tailored solutions that drive client satisfaction and long-term business growth.

What is the difference between Client Solution Specialist vs Customer Success Manager?

AspectClient Solution SpecialistCustomer Success Manager
CredentialsRelevant certifications, industry knowledgeSimilar certifications, focus on client retention
Work EnvironmentSales-focused, client-facing rolesPost-sales support, relationship management
Employer & Industry UsageTech, SaaS, consulting firmsSoftware companies, SaaS providers
Search & Comparison IntentUnderstanding sales vs support rolesClient retention and success strategies

The main difference is that a Client Solution Specialist primarily focuses on providing tailored solutions to clients during the sales process, while a Customer Success Manager emphasizes maintaining ongoing relationships to ensure client satisfaction and retention after the sale. Both roles require strong communication skills and industry knowledge but serve different stages of the customer lifecycle.

More about Client Solution Specialist jobs
Who are the top companies hiring for Client Solution Specialist jobs? The top employers for Client Solution Specialist jobs are:
What states have the most Client Solution Specialist jobs? States with the most job openings for Client Solution Specialist jobs include:
What job categories do people searching Client Solution Specialist jobs look for? The top searched job categories for Client Solution Specialist jobs are:
Client Solution Specialist jobs near you
Infographic showing various Client Solution Specialist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $63,640 per year, or $30.6 per hour.

Payroll Solution Specialist

ADP

Norfolk, VA • On-site

$22.75 - $31/hr

Full-time

Life, Retirement, PTO

Re-posted 4 days ago

Job description

ADP is hiring a Payroll Solutions Specialist.
  • Are you ready to join a company offering career advancement opportunities throughout your career journey?
  • Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
  • Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will join a high-performing team in ADP's Human Resources Outsourcing department that provides support and guidance in response to a wide variety of payroll and tax-related questions and issues presented by Client Payroll Administrators. You carry the weight of ADP's service reputation and client satisfaction in your hands.
Every day, you will utilize multiple tools and resources to develop accurate, comprehensive, and friendly responses to clients' inquiries regarding payroll practices and tax considerations. The nature of what you do every day will not change -- your #1 goal is to help clients. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
  • Product Support. You will respond to client questions regarding our payroll and benefits products and provide application and product navigation support. Support activities can include: data maintenance, set up, configuration changes for multiple options (e.g., Vacation/Paid Time Off , Special Calculations, Time and Attendance schedule, 401k, and more) and new feature set up requests (e.g., Group Term Life, Health Savings Account, direct deposit calculations, Benefit Accruals, etc.).
  • Payroll Processing - Tax. You will assist clients with payroll processing and solve any issues that may arise. You will assist clients with tax changes for understanding, conduct research, and follow-up as needed. To ensure timely and accurate payroll and tax processing, you will provide timely communication to the correct parties for any updates, changes, or client issues. You will monitor Tax Registration Services via a report once the client is live and verify all jurisdictions are active. You will use online tools in your daily role to do your job.
  • Consultation. You will act as a trusted advisor to your clients and provide consultative support and recommendation on product optimization during status calls and other interactions.
  • Quarter and Year-End Support. During these periods, you will play a critical role where we resolve issues in partnership with our clients that surface in error prevention notices. Together, you will determine corrections and generate details on changes needed for processing additional payroll.
  • Reporting and Analysis. You will work on complex projects, including calculation updates, special reports, tax amendments, company set up, troubleshooting, and more. You will research historical data, determine adjustments, and use online tools to make corrections.
  • Collaborate and Communicate. You will collaborate with internal teams (401k, Flexible Spending Accounts, Tax, etc.) and possibly third-party vendors to identify and resolve issues and ensure that these services meet client expectations. You will escalate issues when necessary and communicate status and resolution to the client. You will also share upcoming changes with your clients that could impact them and address their concerns. You will create standard client documentation and update it regularly.

TO SUCCEED IN THIS ROLE: Required Qualifications
  • At least two years of experience, OR
  • Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
  • You will have occasional extended hours during peak seasons and may work 5 - 10 hours of overtime 6 - 8 weeks of the year.

BONUS POINTS FOR THESE: Preferred Qualifications
  • High-level payroll knowledge, including payroll skills for processing client payrolls.
  • Basic knowledge of payroll tax principles and wage and hour laws.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!
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About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

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