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Client Services Supervisor Jobs (NOW HIRING)

Innovetive PetCare

Client Service Supervisor

Doral, FL · On-site

$24 - $26/hr

Client Service Supervisor Department: Receptionists Employment Type: Full Time Location: Doral, Florida Compensation: $24.00 - $26.00 / hour Description Are you an experienced Veterinary Receptionist ...

SPS North America

Client Services Lead

Seattle, WA

The Client Services Lead will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Lead  provides exceptional oversight and ...

SPS North America

Client Services Lead

Seattle, WA · On-site

The Client Services Lead will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Lead provides exceptional oversight and ...

SPS North America

Client Services Lead

Seattle, WA · On-site

The Client Services Lead will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Lead provides exceptional oversight and ...

SPS North America

Client Services Lead

Seattle, WA

The Client Services Lead will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Lead  provides exceptional oversight and ...

SPS North America

Client Services Lead

Seattle, WA · On-site

The Client Services Lead will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Lead provides exceptional oversight and ...

Innovetive Petcare

Client Service Supervisor

Doral, FL · On-site

$24 - $26/hr

Are you an experienced Veterinary Receptionist, Lead CSR, Veterinary Client Service Representative, or Veterinary Front Desk Supervisor looking to take the next step in your career? Doral Centre ...

SPS North America

Client Services Lead

Seattle, WA · On-site

The Client Services Lead will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Lead provides exceptional oversight and ...

SPS North America

Client Service Supervisor

Austin, TX · On-site

Client Service Supervisor Austin, Texas On-site The Customer Service Supervisor (CSS) position is ... Establishes and maintain accountability to Client Services Manager and/or higher level leadership.

Cotality

Supervisor, Client Services

Oklahoma City, OK · On-site

Position Overview We are seeking a dynamic Technical Services Supervisor to lead, coach, and ... Escalation & Client Relations * Escalation Point: Serve as the primary escalation point for complex ...

Cotality

Supervisor, Client Services

Oklahoma City, OK · On-site

Position Overview We are seeking a dynamic Technical Services Supervisor to lead, coach, and ... Escalation & Client Relations * Escalation Point: Serve as the primary escalation point for complex ...

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Client Services Supervisor information

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$35K

$70.3K

$127.5K

How much do client services supervisor jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client services supervisor in the United States is $70,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What does a client services supervisor do?

A Client Services Supervisor oversees a team responsible for delivering quality service to clients, ensuring their needs are met efficiently and professionally. They manage daily operations, handle escalated client issues, and coordinate with other departments to resolve problems. Additionally, they train and support their staff, monitor performance metrics, and implement improvements to enhance customer satisfaction. Their role is crucial in maintaining strong client relationships and driving business success.

What are some common challenges faced by a client services supervisor and how can they be addressed?

Client Services Supervisors often encounter challenges such as balancing the needs of clients with organizational policies, managing a diverse team, and resolving escalated client concerns promptly. To address these, it’s important to foster strong communication within your team, set clear expectations, and develop effective conflict resolution skills. Regular team meetings and ongoing training can also help ensure that both clients and staff receive the support they need, leading to improved satisfaction and smoother daily operations.

What are the key skills and qualifications needed to thrive as a client services supervisor, and why are they important?

A Client Services Supervisor needs strong leadership, customer service expertise, and organizational skills, typically supported by a bachelor’s degree in business or a related field. Familiarity with CRM software, project management tools, and reporting systems is often required. Excellent communication, problem-solving abilities, and team motivation are standout soft skills in this role. These competencies are crucial for effectively managing client relationships, ensuring service quality, and driving team performance.
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Client Services Supervisor jobs near you
Infographic showing various Client Services Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $70,329 per year, or $33.8 per hour.

Client Service Supervisor

BluePearl Specialty and Emergency Pet Hospital

Fort Lauderdale, FL • On-site

$22 - $31/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
BluePearlPet Hospital is currently seeking a new Client Service Supervisor.
Pay: $22 - $31 / hour
This pay band is a starting point and is dependent on experience and advancement through our CareerTrax leveling system.
The Client Service Supervisor (CSS) guides the daily activities of the Client Services Team (CST) under the direction of the Client Services Manager (CSM). Primary responsibilities include communication between Client Services and all areas of the hospital for interdepartmental activity to run smoothly and efficiently in the absence of the CSM. The CSS provides management coverage for the CS department to function properly during the shift and those issues are addressed by the proper individual ensuring services are seamless from beginning to end of the client and patient visit.
As the Client Service Supervisor, you will:
  • Plan, monitor and ensure completion of the initial training program for new Client Service associates to ensure that we offer the highest possible level of personal care to meet each client's unique set of circumstances.
  • Guide the Client Service Team Leader to schedule client service associates cost-effectively to ensure the provision of sufficient staffing to meet and/or exceed client needs at every shift.
  • Be an integral member of the management team and the link between the client, the patient and the caregivers, offers feedback to co-managers to identify specific issues that occur and may cause dissatisfied clients.
  • Clearly communicates with client service associates, one-on-one and in group settings, to ensure consistent understanding of new ideas, changes in protocol, policies, impending changes and ongoing communication and feedback.

  • Coach client service associates to be continuously aware and proactive at anticipating and addressing client services and to seek assistance with escalated, stressful situations.
  • Plans and executes regularly scheduled team meetings.
  • Seek new ways to better serve clients through ongoing training opportunities, input from the Client Service Coordinators during regularly scheduled team meetings and feedback from doctors and management on an ongoing basis.
  • Personally meet with clients to discuss concerns and questions regarding any aspect of services provided.
  • Other job duties as assigned.

Why BluePearl?
  • Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
  • We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career.
  • To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.

We value your health and well-being as an associate by providing you with the following:
  • Medical, dental, vision, and life insurance options.
  • Parental leave benefits
  • Flexible work schedules
  • 401k and retirement planning
  • Time to reset, rewind, and reflect through our paid time off and floating holiday plans
  • We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.

BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and you will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
This position is not eligible for visa sponsorship or sponsorship transfer. Applicants must possess unrestricted, current authorization to work in the U.S. and not require future sponsorship for an employment-based green card.

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