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Client Services Representative I Jobs (NOW HIRING)

Andover Bank

Client Service Rep I

Andover, OH · On-site

$13.50 - $18.25/hr

Client Service Representative I The Client Service Representative I is an entry level retail ... Products- Has a basic understanding of Andover Bank products and services. * Goals- Achieves ...

Clay Lacy Aviation

$19.98 - $26.29/hr

Position Summary The Client Services Representative I is a central part of the Front Office Team. As the first and last impression of Clay Lacy Aviation, this high-profile department carries a ...

Andover Bank

Client Service Rep I

Andover, OH · On-site

$13.50 - $18.25/hr

Products- Has a basic understanding of Andover Bank products and services. * Goals- Achieves ... Career Path At a minimum, a Client Service Representative I should strive to understand and master ...

Andover Bank

Client Service Rep I

Andover, OH · On-site

$13.50 - $18.25/hr

Products- Has a basic understanding of Andover Bank products and services. * Goals- Achieves ... Career Path At a minimum, a Client Service Representative I should strive to understand and master ...

Oliver Wyman

Client Service Representative I

Greenville, SC · On-site

$14 - $19.25/hr

... professional services firm, Marsh (NYSE: MRSH). A day in the life. As our MEBS TPA Client Service Representative I on the MMA National Team, you'll provide responsive service for information ...

Mercer France

Client Service Representative I

Greenville, SC · On-site

$14 - $19.25/hr

... professional services firm, Marsh (NYSE: MRSH). A day in the life. As our MEBS TPA Client Service Representative I on the MMA National Team, you'll provide responsive service for information ...

AGFinancial

Client Services Representative

Springfield, MO · On-site

$13.50 - $18.25/hr

Client Services Representative With exceptional people skills, the Client Services Representative is driven to provide accurate, efficient client care in the friendliest way imaginable. The candidate ...

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How much do client services representative i jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for client services representative i in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a client services representative do?

A client services representative I assists customers by addressing inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require strong interpersonal and problem-solving skills to ensure customer satisfaction.

What skills do client services representatives I need?

Client Services Representative I roles typically require strong communication and interpersonal skills to effectively assist clients. They should have good problem-solving abilities, attention to detail, and proficiency with customer service tools or CRM software. Basic computer skills and the ability to work in a team environment are also important.

What cities are hiring for Client Services Representative I jobs?

Cities with the most Client Services Representative I job openings:

What states have the most Client Services Representative I jobs?

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Client Services Representative I jobs near you
Infographic showing various Client Services Representative I job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Client Services Representative I

Birmingham, AL • On-site

Main Street, Inc.
Finance and Insurance • 51 - 200 employees
Learn more about Main Street, Inc.external

$15 - $20.50/hr

Full-time

Re-posted 21 hours ago

Job description

JOB SUMMARY
The Client Services Representative (CSR) is expected to handle complex requests and issues in order to provide the most effortless and pleasant customer experience possible. They must be extremely reliable, responsive and personable. The CSR is expected to build meaningful, trusting relationships with our customers through daily interaction via phone, email and messaging.
JOB RESPONSIBILITIES include the following. Other duties may be assigned.
  • Handle clients professionally and with empathy in order to retain, repair and build relationships with clients
  • Remain calm and stay cool under pressure
  • Quickly and effectively assess and resolve challenging situations
  • Use outstanding communication and client service skills to de-escalate challenging situations
  • Effectively learn and use the software and available resources to meet the client's needs
  • Remain logged in to the queue and respond to emails and messages as assigned and scheduled
  • Accurately perform data entry such as keying orders and updating client records
  • Keep promises and finish what you start; follow through with your commitments and complete assignments and projects on time
  • Arrive to work as scheduled, on time. We depend on each other and only want reliable people on our team.
  • Demonstrate a high sense of urgency by acting quickly on customer requests and responding promptly to emails, messages, and voicemails
  • Meet performance metrics as required, according to CSR level

Requirements:
  • 2+ years Customer Service experience, preferably in a B2B environment
  • Proficiency in Microsoft Outlook, Word, and Excel
  • Possess the ability to manage customer expectations, establishing credibility and building rapport with customers
  • Possess excellent multi-tasking skills, attention to accuracy, and detail
  • Possess excellent communication skills, both verbal and written
  • Possess a collaborative "what-ever it takes" attitude and flexible work ethic

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