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Client Services Representative I Jobs in Delaware

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Client Services Representative I information

What does a client services representative do?

A client services representative I assists customers by addressing inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require strong interpersonal and problem-solving skills to ensure customer satisfaction.

What skills do client services representatives I need?

Client Services Representative I roles typically require strong communication and interpersonal skills to effectively assist clients. They should have good problem-solving abilities, attention to detail, and proficiency with customer service tools or CRM software. Basic computer skills and the ability to work in a team environment are also important.

What cities in Delaware are hiring for Client Services Representative I jobs?

Cities in Delaware with the most Client Services Representative I job openings:

Client Services Representative I jobs near you
Infographic showing various Client Services Representative I job openings in Delaware as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Client Services Representative

Middletown, DE • On-site

Hope's Global Getaways
See more jobs at Hope's Global Getawaysexternal

$15 - $20.50/hr

Other

Posted 11 days ago

Job description

About the job Client Services Representative
Position Summary
We are seeking reliable, people-oriented individuals to join our remote team as Client Services Representative. In this role, you will assist clients with exploring vacation options, organizing requested arrangements, and keeping important information clear and up to date throughout the planning process.
This opportunity is a good fit for individuals who enjoy helping customers, researching choices, staying organized, and handling multiple details with care. Previous travel-industry experience is not required. Training and ongoing educational resources are provided.
Primary Responsibilities

  • Communicate with clients to learn about their destination interests, preferred dates, vacation style, priorities, and budget.
  • Research suitable hotels, resorts, cruises, transportation, tours, activities, excursions, and package options using approved resources.
  • Assist with coordinating selected services and organize reservation details, confirmations, schedules, and itinerary information.
  • Provide ongoing support by answering questions, sharing updates, following up on outstanding items, and helping with routine changes or requests.
  • Maintain accurate records, review important information for completeness, and continue building knowledge through supplier and destination education.
What We Offer
  • Fully remote opportunity with flexible part-time and full-time scheduling
  • Beginner-friendly onboarding and training
  • No previous professional travel experience required
  • Continued team support and access to educational resources
  • Supplier and destination learning opportunities
  • Opportunities to develop customer service, communication, research, and coordination skills
  • Professional development and potential growth opportunities
  • Performance-based incentives and recognition opportunities
  • Qualifying travel discounts and industry-related benefits
  • Supportive virtual team environment
Qualifications
  • Strong written and verbal communication skills
  • Professional and helpful customer-service approach
  • Strong organization and attention to detail
  • Ability to manage multiple client needs and responsibilities
  • Comfortable researching information and reviewing different options
  • Willingness to learn online systems and digital tools
  • Reliable follow-through and effective time management
  • Adaptable and able to respond professionally when priorities change
  • Self-motivated and comfortable working independently
  • Basic computer proficiency and dependable internet access
  • Must be at least 18 years of age
  • Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or other qualified regions

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