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Client Services Program Manager Jobs in Philadelphia, PA

Lympha Press

Client Services Associate

Chadds Ford, PA

... programs for ongoing training and professional development Work effectively with other employees ... managers, and departments Perform all job functions in alignment with the company's Mission, Vision ...

Lympha Press

Client Services Associate

Chadds Ford, PA · On-site

... programs for ongoing training and professional development • Work effectively with other ... managers, and departments • Perform all job functions in alignment with the company's Mission ...

Lympha Press

Client Services Associate

Chadds Ford, PA · On-site

... programs for ongoing training and professional development • Work effectively with other ... managers, and departments • Perform all job functions in alignment with the company's Mission ...

Syneos Health

Client Services Team Lead

Newtown, PA · On-site

$99K - $119K/yr

Lead change management efforts related to new processes, tools, or organizational initiatives impacting Client Services. * Use data, feedback, and operational insights to inform decision‑making and ...

Syneos Health, Inc.

Client Services Team Lead

Newtown, PA · On-site

$99K - $119K/yr

Lead change management efforts related to new processes, tools, or organizational initiatives impacting Client Services. * Use data, feedback, and operational insights to inform decision‑making and ...

DLC

Client Services Director

Philadelphia, PA · Remote

$125K - $175K/yr (+ commission)

... top 25 MBA programs. Our consultants are best-in-class, senior resources suited to the ... Execute specific data tasks in CRM to manage task lists, deal activity, meeting notes/follow ups ...

New

RH-USA Inc

Client Services Associate

King Of Prussia, PA · On-site

$25 - $29/hr

RH Client Services Associate RH at its core is about taste, and we believe the idea of scaling ... Strong organizational and time management skills * Strong verbal and written communication skills

RH

Client Services Associate

King Of Prussia, PA · On-site

Client Services Associates play an integral role in providing luxury service and assessing the ... Strong organizational and time management skills * Strong verbal and written communication skills

RH

Client Services Associate

King Of Prussia, PA · On-site

$25 - $29/hr

Client Services Associates play an integral role in providing luxury service and assessing the ... Strong organizational and time management skills * Strong verbal and written communication skills

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All JobsClient Services Program JobsClient Services Program Manager JobsClient Services Program Manager Jobs in Philadelphia, PA

Client Services Program Manager information

See Philadelphia, PA salary details

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$54

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How much do client services program manager jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for client services program manager in Philadelphia, PA is $54.57, according to ZipRecruiter salary data. Most workers in this role earn between $36.39 and $70.10 per hour, depending on experience, location, and employer.

What is a client services program manager?

Client Services Program Managers are professionals responsible for overseeing and coordinating programs and projects that deliver services to clients. They act as the main point of contact between the client and the service provider, ensuring that client needs are understood and met efficiently. Their duties often include managing client relationships, developing service plans, tracking project progress, and leading cross-functional teams to deliver successful outcomes. Strong communication, organizational, and problem-solving skills are essential in this role. Client Services Program Managers play a critical part in maintaining customer satisfaction and driving business growth.

How does a client services program manager typically collaborate with other departments to ensure client satisfaction?

A Client Services Program Manager often serves as the central point of contact between clients and internal teams such as sales, product development, and customer support. They coordinate cross-functional meetings, relay client feedback to relevant departments, and oversee project timelines to ensure client expectations are met. Building strong working relationships across the organization is crucial, as it allows the Program Manager to address client needs proactively and resolve issues efficiently. This collaborative approach helps maintain high levels of client satisfaction and supports long-term business relationships.

What are the key skills and qualifications needed to thrive as a client services program manager, and why are they important?

To excel as a Client Services Program Manager, you typically need strong project management skills, a background in client relations or account management, and a relevant degree such as business administration. Familiarity with CRM platforms, project management tools like Asana or Trello, and sometimes PMP certification are valuable assets. Excellent communication, leadership, and problem-solving abilities help build trust and effectively manage both clients and internal teams. These skills are crucial to ensure client satisfaction, program success, and the smooth delivery of services in a dynamic environment.

What is the difference between Client Services Program Manager vs Client Success Manager?

AspectClient Services Program ManagerClient Success Manager
Primary FocusOverseeing client programs, ensuring service delivery, managing multiple projectsBuilding client relationships, ensuring client satisfaction, driving retention
ResponsibilitiesProgram coordination, process improvement, cross-team collaborationOnboarding, ongoing support, upselling opportunities
CredentialsProject management certifications often preferredCustomer relationship management experience, communication skills
Work EnvironmentCorporate, client-facing, project-drivenCustomer-centric, relationship-focused, often in SaaS or tech industries

While both roles focus on client engagement, the Client Services Program Manager manages client programs and project delivery, whereas the Client Success Manager emphasizes building strong relationships and ensuring client satisfaction to promote retention and growth.

How much do client services program managers make in the US?

In the US, client services program managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those in large organizations may offer higher compensation, often including bonuses and benefits.
Client Services Program Manager jobs near you

Client Services Associate

Chadds Ford, PA

Lympha Press
See more jobs at Lympha Pressexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Key responsibilities

  • Support and streamline order processing workflows in collaboration with the Client Services Team.

  • Perform patient intake and ensure accurate documentation of medical necessity information and medical records.

  • Maintain clear communication with internal team members and external prescribers to facilitate smooth operations and issue resolution.

Job description

Description

POSITION HIGHLIGHTS


Competitive salary with benefits
Full-time, Monday through Friday schedule
Medical, dental, vision & 401(k)
Unlimited Paid Time Off
Opportunity to support patient care and operational excellence
Mission-driven healthcare organization improving patient outcomes through DME solutions


ROLE SUMMARY


The Client Service Associate provides critical support to the Client Services Team by performing patient intake, coordinating with prescribers, and ensuring accurate and timely documentation of medical records. This role helps streamline workflows, ensures operational efficiency, and supports timely patient care. You will collaborate closely with internal teams and patients, handle multiple tasks in a fast-paced environment, and maintain clear communication throughout the process. This is a full-time, in-office position with Monday through Friday hours.


KEY RESPONSIBILITIES


Collaborate with the Client Services Team to support and streamline order processing workflows
Assist with follow-up tasks, including patient engagement calls and coordinating with prescribers to obtain required documentation
Perform patient intake, ensuring accurate documentation of medical necessity information in the system
Request, review, and document pertinent medical records from physician offices
Maintain clear communication with internal team members to ensure smooth operations and issue resolution
Participate in traditional and e-learning programs for ongoing training and professional development
Work effectively with other employees, managers, and departments
Perform all job functions in alignment with the company's Mission, Vision, and Goal Statements
Perform other duties as assigned

Requirements

High School Diploma or GED required
Strong verbal communication skills; polite, friendly, helpful, and courteous with all internal and external stakeholders
Ability to manage time effectively, work independently, and handle multiple tasks in a fast-paced environment
Proficient with computers, office software, and equipment; familiarity with EMR systems, medical billing, or DME experience is a plus
Knowledge of insurance guidelines and experience with Durable Medical Equipment (DME) preferred
Ability to quickly acquire knowledge of departmental program structure, policies, and procedures
Demonstrates professionalism, sound judgment, and accountability when handling tasks and interruptions


SKILLS & COMPETENCIES


Strong organizational and time management abilities
Ability to manage multiple priorities and interruptions
Effective communication and collaboration skills
Attention to detail and accuracy
Problem-solving and decision-making capability


SUPERVISORY FUNCTIONS


This position has no supervisory responsibilities


ABOUT LYMPHA PRESS


Lympha Press helps people with lymphedema, venous disease, and lipedema improve their quality of life through innovative pneumatic compression therapy systems. Our team focuses on operational excellence, patient-centered care, and delivering trusted therapy solutions.


Our mission is simple: Because Life Can Be Better. Join Lympha Press and help make a difference for patients and healthcare providers every day.


APPLY TODAY


If you're looking for an opportunity to support patient care, coordinate DME processes, and contribute to operational excellence in a mission-driven environment, we'd love to hear from you.

Apply