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Client Services Program Manager Jobs in Nebraska

Son

Program Manager

Lincoln, NE · On-site

$28.38/hr

JR2026-00029152 Program Manager (Open) Applications No Longer Accepted On (If no date is displayed ... Are you someone who is excited about public service and making a difference in your community? The ...

US Department of the Treasury

Program Manager

Omaha, NE · On-site

$125K/yr

Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...

Nebraska State Jobs

Program Manager

Lincoln, NE · On-site

$28.38/hr

JR2026-00029152 Program Manager (Open) Applications No Longer Accepted On (If no date is displayed ... Are you someone who is excited about public service and making a difference in your community? The ...

US Department of the Treasury

Program Manager

Norfolk, NE · On-site

$125K/yr

Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...

US Department of the Treasury

Program Manager

Lincoln, NE · On-site

$125K/yr

Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...

HealthFitness

Fitness Program Manager

Omaha, NE · On-site

$56K - $76K/yr

Manages all program activities in accordance with HealthFitness operational, quality, safety, and ... service offerings and initiatives, targeted outcomes, and marketing strategy to meet client ...

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All JobsClient Services Program JobsClient Services Program Manager JobsClient Services Program Manager Jobs in Nebraska

Client Services Program Manager information

What is a client services program manager?

Client Services Program Managers are professionals responsible for overseeing and coordinating programs and projects that deliver services to clients. They act as the main point of contact between the client and the service provider, ensuring that client needs are understood and met efficiently. Their duties often include managing client relationships, developing service plans, tracking project progress, and leading cross-functional teams to deliver successful outcomes. Strong communication, organizational, and problem-solving skills are essential in this role. Client Services Program Managers play a critical part in maintaining customer satisfaction and driving business growth.

How does a client services program manager typically collaborate with other departments to ensure client satisfaction?

A Client Services Program Manager often serves as the central point of contact between clients and internal teams such as sales, product development, and customer support. They coordinate cross-functional meetings, relay client feedback to relevant departments, and oversee project timelines to ensure client expectations are met. Building strong working relationships across the organization is crucial, as it allows the Program Manager to address client needs proactively and resolve issues efficiently. This collaborative approach helps maintain high levels of client satisfaction and supports long-term business relationships.

What are the key skills and qualifications needed to thrive as a client services program manager, and why are they important?

To excel as a Client Services Program Manager, you typically need strong project management skills, a background in client relations or account management, and a relevant degree such as business administration. Familiarity with CRM platforms, project management tools like Asana or Trello, and sometimes PMP certification are valuable assets. Excellent communication, leadership, and problem-solving abilities help build trust and effectively manage both clients and internal teams. These skills are crucial to ensure client satisfaction, program success, and the smooth delivery of services in a dynamic environment.

What is the difference between Client Services Program Manager vs Client Success Manager?

AspectClient Services Program ManagerClient Success Manager
Primary FocusOverseeing client programs, ensuring service delivery, managing multiple projectsBuilding client relationships, ensuring client satisfaction, driving retention
ResponsibilitiesProgram coordination, process improvement, cross-team collaborationOnboarding, ongoing support, upselling opportunities
CredentialsProject management certifications often preferredCustomer relationship management experience, communication skills
Work EnvironmentCorporate, client-facing, project-drivenCustomer-centric, relationship-focused, often in SaaS or tech industries

While both roles focus on client engagement, the Client Services Program Manager manages client programs and project delivery, whereas the Client Success Manager emphasizes building strong relationships and ensuring client satisfaction to promote retention and growth.

How much do client services program managers make in the US?

In the US, client services program managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those in large organizations may offer higher compensation, often including bonuses and benefits.

What cities in Nebraska are hiring for Client Services Program Manager jobs?

Cities in Nebraska with the most Client Services Program Manager job openings:

Client Services Program Manager jobs near you

Insurance Client Services Representative

Lincoln, NE

Highstreet Insurance & Financial Services, Great Plains
See more jobs at Highstreet Insurance & Financial Services, Great Plainsexternal

$35K - $48K/yr

Part-time

Medical, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Highstreet Insurance amp; Financial Services, Great Plains is Hiring a Part Time Client Specialist
We're a relationship-driven independent insurance agency looking for an exceptional Insurance Client Services Representative to join our fast-growing team. Our Client Services Representatives play a vital role in ensuring our clients receive the service they need to properly manage their insurance policies. You are the facilitator of positive and effective relationships with our valued clients and insurance carrier staff.
Who we are:
We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. We have a great work-life balance, and we pride ourselves on being community focused and family friendly.
What you'll do:
You'll build relationships in and out of the organization, by providing general agency support and support to the agency's clients. You'll be the first point of contact for clients, handling their day-today questions, and other support services. You will assist in the production of new accounts and the retention of existing accounts and provide prompt, efficient, high-quality service to designated accounts in support of Producer activities.
  1. Responsible for gathering the information and risk management recommendations for the renewal of designated accounts sixty days prior to renewal and for delivering renewal and/or binders for designated account, as needed, within five days of receipt.
  2. Conducts periodic service calls for designated accounts.
  3. Answers agency phone calls, orders supplies, and conducts general office administration.
  4. Maintains a concern for timeliness and completeness when interacting with customers, agency, and company personnel to minimize potential for errors amp; omissions claims.
  5. Receives phone calls and office visitors requesting quotes.
  6. Actively solicits increases in limits and/or coverages or rounding out accounts through sales to clients at every service contact.
  7. Makes minor policy changes for personal lines coverage as requested by the Agent.
  8. Assists with the everyday flow in the agency including emails, downloads, expiration notices and special projects.
  9. Actively seeks referrals from current client base to solicit for new business prospects; follows up to generate new business using prospect database and automation system.
  10. Accounting and bookkeeping, as instructed by management.
  11. Performs other functions as assigned by management.

What you'll need to succeed:
You have excellent written and verbal communication skills, enjoy striving towards goals, attentive to the detail, flexible to adjust to the needs of the day/client, and are team oriented.
Requirements:
  1. High School Diploma or equivalent
  2. Willing to obtain Property amp; Casualty license (materials and fees paid by Highstreet)
  3. Excellent communication skills both written and spoken
  4. Proficient in Microsoft Office
  5. High attention to detail
  6. Learn new technology quickly
  7. Flexible
  8. Team oriented
Benefits:
  • PTO
  • Paid Holidays
  • 401k with employer match

About Highstreet Insurance amp; Financial Services, Great Plains:
Based in Lincoln, Nebraska, Highstreet Insurance amp; Financial Services, Great Plains is a leading full-service insurance agency providing property and casualty, life and health, employee benefits, and crop products and services. From offices located throughout Nebraska, Highstreet's vast network of specialists provides peace of mind on what matters most and helping our customers protect their legacies.

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