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Client Services Program Manager Jobs in Nebraska

Director, Private Client Services

Omaha, NE · On-site

$124K - $211K/yr

Surround the client with a team of experts to help manage and preserve multi-generational wealth ... Time Off Programs * Health Savings Account (HSA)/Dependent Care * Employee Banking * Growth ...

Support management with agency service initiatives focused on improving communication processes ... Our Wellness program is integrated into the Company culture with an online wellness portal that ...

Support management and department trainers in developing content for onboarding new client services ... Benefits are subject to change and may be subject to specific elections, plan, or program terms. If ...

Direct and manage the services provided by a program team comprised of HDR staff and subconsultants ... Comfortable presenting to client executives and in front of a large audience in a public setting

Direct and manage the services provided by a program team comprised of HDR staff and subconsultants ... Comfortable presenting to client executives and in front of a large audience in a public setting

Job Responsibilities The Client Services Representative will be responsible for, but not limited to ... Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of ...

Job Responsibilities The Client Services Representative will be responsible for, but not limited to ... Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of ...

Technical Program Manager

Omaha, NE · On-site

$70 - $95/hr

We're looking for a Senior Technical Program Manager to lead and scale high visibility client onboarding programs at Fiserv. You'll bridge engineering, product, professional services, account teams ...

Showing results 21-40

Client Services Program Manager information

What is a client services program manager?

Client Services Program Managers are professionals responsible for overseeing and coordinating programs and projects that deliver services to clients. They act as the main point of contact between the client and the service provider, ensuring that client needs are understood and met efficiently. Their duties often include managing client relationships, developing service plans, tracking project progress, and leading cross-functional teams to deliver successful outcomes. Strong communication, organizational, and problem-solving skills are essential in this role. Client Services Program Managers play a critical part in maintaining customer satisfaction and driving business growth.

How does a client services program manager typically collaborate with other departments to ensure client satisfaction?

A Client Services Program Manager often serves as the central point of contact between clients and internal teams such as sales, product development, and customer support. They coordinate cross-functional meetings, relay client feedback to relevant departments, and oversee project timelines to ensure client expectations are met. Building strong working relationships across the organization is crucial, as it allows the Program Manager to address client needs proactively and resolve issues efficiently. This collaborative approach helps maintain high levels of client satisfaction and supports long-term business relationships.

What are the key skills and qualifications needed to thrive as a client services program manager, and why are they important?

To excel as a Client Services Program Manager, you typically need strong project management skills, a background in client relations or account management, and a relevant degree such as business administration. Familiarity with CRM platforms, project management tools like Asana or Trello, and sometimes PMP certification are valuable assets. Excellent communication, leadership, and problem-solving abilities help build trust and effectively manage both clients and internal teams. These skills are crucial to ensure client satisfaction, program success, and the smooth delivery of services in a dynamic environment.

What is the difference between Client Services Program Manager vs Client Success Manager?

AspectClient Services Program ManagerClient Success Manager
Primary FocusOverseeing client programs, ensuring service delivery, managing multiple projectsBuilding client relationships, ensuring client satisfaction, driving retention
ResponsibilitiesProgram coordination, process improvement, cross-team collaborationOnboarding, ongoing support, upselling opportunities
CredentialsProject management certifications often preferredCustomer relationship management experience, communication skills
Work EnvironmentCorporate, client-facing, project-drivenCustomer-centric, relationship-focused, often in SaaS or tech industries

While both roles focus on client engagement, the Client Services Program Manager manages client programs and project delivery, whereas the Client Success Manager emphasizes building strong relationships and ensuring client satisfaction to promote retention and growth.

How much do client services program managers make in the US?

In the US, client services program managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those in large organizations may offer higher compensation, often including bonuses and benefits.

What cities in Nebraska are hiring for Client Services Program Manager jobs?

Cities in Nebraska with the most Client Services Program Manager job openings:

Director, Private Client Services

Omaha, NE • On-site

$124K - $211K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 16 days ago


Key responsibilities

  • Support families and business owners in meeting their banking, planning, and wealth preservation needs through a team-led approach.

  • Develop and maintain long-term trusted advisor relationships with UHNW clients by providing exceptional service, proactive communication, and understanding of their financial needs.

  • Provide personalized education, advice, guidance, and solutions using an integrated delivery approach, including investment management, fiduciary advice, financial planning, and related services.


Job description

At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success.

Summary of the Job:

The UHNW Financial Advisor serves as a trusted advisor to ultra-affluent clients and prospects that want to build, grow and preserve wealth. The typical client will have Investible Assets of $5MM or greater with sophisticated and complex needs. Through a team led approach, the UHNW Advisor supports families and business owners in every life stage, to meet their banking, planning, and wealth preservation needs. The UHNW Financial Advisor works with a dedicated team of experts to help families identify and meet their financial goals and objectives. Advisors and Specialists will work as a team to review, identify and deliver holistic family needs. The objective is to provide personalized education, advice, guidance and solutions at the right time to improve the client's financial well-being.

About This Role:

Job Specific Responsibilities/Accountabilities:

Business Development

  • Drive new client acquisition through strategic networking, partnerships and referrals.

  • Develop and execute a business development plan to grow client base and expand existing relationships.

  • Participate in industry events, conferences, and thought leadership initiatives to raise profile and attract new business.

  • Leverage internal and external centers of influence to identify new UHNW prospects.

  • Maintain a robust pipeline of qualified leads and conduct regular follow-up to convert opportunities into long-term relationships.

Client Retention

  • Develop and maintain long-term trusted advisor relationships with UHNW clients through exceptional service, proactive communication and deep understanding of their financial needs.

  • Broaden the scope of client relationships through a focused and deep understanding of individual client needs while maintaining a commitment to fiduciary standard.

  • Engage with internal and external sources to support the needs of the client while delivering results aligned to the organizational goals and profitability objectives.

  • Ability to adapt to changing market conditions and circumstances

Client Centered Advisory Services

  • Provide personalized education, advice, guidance and solutions using an integrated delivery approach to include investment management, fiduciary advice, specialized asset management, full service financial planning, business succession planning, and credit and depository services.

  • Leverage specialty resources in a team led approach to deliver long term planning and investment solutions to clients that effectively manage and preserve their overall wealth.

  • Surround the client with a team of experts to help manage and preserve multi-generational wealth.

  • Interpret business challenges and recommend solutions the client may need today and in the future.

  • Transform the client's needs into relevant product and services offerings that exceed the client's expectations.

  • Partner with Trust, Planning and Investment teams to deliver holistic solutions.

  • Apply functional and technical knowledge to solve complex problems using sophisticated analytical thought to exercise judgment and identify innovative solutions.

Professional Standards

  • Exhibit professional behavior and promote positive working relationships throughout the organization.

  • Contribute to a collaborative culture that prioritizes client outcomes and team success.

Compliance

  • Understands and complies with bank policy, laws, FINRA / SEC regulations, and the bank's BSA/AML Program, as applicable.

The Ideal Candidate for This Role:

Bachelor's degree required (MBA preferred) with 10+ years of experience in Wealth Management.

Deep expertise in Wealth Management with significant experience in Investment Management, Trust, Estate Planning, or Business Succession Planning

Proven track record in business development and relationship management

Ability to provide Investment advice and guidance to clients with highly complex and sophisticated relationships.

Ability to work collaboratively and cohesively within a team environment.

Strong knowledge of the Finance industry and the local, state, national and global economy.

Exceptional listening skills to understand the client needs and deliver a comprehensive client solution.

Ability to communicate confidently with ultra-affluent clients and prospects demonstrating poise, conviction and executive presence while speaking.

Salary Range: $124,343.00 - $211,384.00 USD Annual

Candidates must possess unrestricted work authorization and not require future sponsorship.

Work Environment:

It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.

Compensation and Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

  • Medical, Dental, Vision Insurance

  • 401k, With Matching Contributions

  • Time Off Programs

  • Health Savings Account (HSA)/Dependent Care

  • Employee Banking

  • Growth Opportunities

  • Tuition Assistance

  • Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.

To obtain compensation and benefit information related to this specific role, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.

Job number: R-20261493

Equal Opportunity & Belonging:

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

Click here to download 'EEO is The Law' Self-Print Poster

Click here to download 'EEO is The Law' Supplement for Federal Contractors

Click here to download 'EEO is The Law' GINA Supplement

FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)

Application Deadline:

All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.