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Client Services Operations Manager Jobs in Andover, MA

Hire Talent

Client Service Rep (BOS)

Boston, MA · On-site

$17.50 - $23.75/hr

... services, operations, or financial services while gaining exposure to custody operations, technology solutions, and cross-functional business processes. Client Service & Inquiry Management

Alumni Ventures

Client Services Associate

Boston, MA · On-site

About This Role As a Client Services Associate at Alumni Ventures, you'll play a vital role in ... Partner Support & Operations * Collaborate closely with Managing Partners, Community Managers, and ...

Alumni Ventures

Client Services Associate

Boston, MA · On-site

About This Role As a Client Services Associate at Alumni Ventures, you'll play a vital role in ... Partner Support & Operations * Collaborate closely with Managing Partners, Community Managers, and ...

American Income Life

Client Services

Boston, MA · On-site +1

Requirements This is a full-time remote role for an Entry Level Growth Management position. The role will involve day-to-day tasks such as analyzing data, implementing growth hacking strategies ...

Alumni Ventures

Client Services Associate

Boston, MA · On-site

About This Role As a Client Services Associate at Alumni Ventures, you'll play a vital role in ... Partner Support & Operations * Collaborate closely with Managing Partners, Community Managers, and ...

Foundation Medicine

Client Services Associate

Boston, MA · On-site

$42K - $53K/yr

Provide a supportive link between external customers and internal operations, while demonstrating a ... Successfully manage high volumes of client-facing interactions and establish strong rapport with ...

Foundation Medicine

Client Services Associate

Boston, MA · Hybrid

$42K - $53K/yr

Provide a supportive link between external customers and internal operations, while demonstrating a ... Successfully manage high volumes of client-facing interactions and establish strong rapport with ...

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Showing results 21-40

All JobsClient Services Operations JobsClient Services Operations Manager JobsClient Services Operations Manager Jobs in Andover, MA

Client Services Operations Manager information

See Andover, MA salary details

$45.1K

$125.3K

$137.2K

How much do client services operations manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for client services operations manager in Andover, MA is $125,268.00, according to ZipRecruiter salary data. Most workers in this role earn between $135,700.00 and $135,700.00 per year, depending on experience, location, and employer.

What does a Client Services Operations Manager do?

A Client Services Operations Manager oversees the daily operations of a client services team, ensuring that customers receive high-quality support and solutions. They are responsible for streamlining processes, managing staff, and coordinating with other departments to meet client needs. This role often involves monitoring performance metrics, handling escalated client issues, and driving improvements in service delivery. Ultimately, their main goal is to enhance client satisfaction and maintain strong client relationships.

How does a Client Services Operations Manager typically collaborate with other departments to ensure client satisfaction?

A Client Services Operations Manager works closely with teams such as sales, account management, and product development to coordinate client deliverables and resolve issues efficiently. They often serve as the communication bridge, ensuring that client feedback and needs are clearly conveyed to internal stakeholders. Regular cross-functional meetings and continuous process improvements are common, allowing the manager to streamline workflows and enhance the overall client experience. This collaborative approach not only helps maintain high client satisfaction but also fosters a culture of teamwork and accountability across departments.

What are the key skills and qualifications needed to thrive as a Client Services Operations Manager, and why are they important?

To excel as a Client Services Operations Manager, you need a solid background in client relationship management, process optimization, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, project management tools, and data analysis software is typically required. Exceptional communication, problem-solving, and organizational skills set top performers apart in this role. These abilities are crucial for ensuring high client satisfaction, efficient service delivery, and effective coordination within the organization.

What cities near Andover, MA are hiring for Client Services Operations Manager jobs?

Cities near Andover, MA with the most Client Services Operations Manager job openings:

Client Services Operations Manager jobs near you

Client Service Rep (BOS)

Boston, MA • On-site

Hire Talent
See more jobs at Hire Talentexternal

$17.50 - $23.75/hr

Other

Posted 10 days ago

Job description

Client Service Representative

We are seeking a Client Service Representative to support client custody operations, service delivery, and relationship management within a financial services environment. This entry-level role serves as a key point of contact for client inquiries and works closely with internal teams to ensure timely resolution of requests, accurate reporting, and a high level of client satisfaction. This is an excellent opportunity for candidates looking to build a career in client services, operations, or financial services while gaining exposure to custody operations, technology solutions, and cross-functional business processes.

Client Service & Inquiry Management
  • Proactively respond to client custody-related inquiries on a daily basis
  • Work with internal departments to prioritize and resolve client requests and service issues
  • Monitor service levels and ensure client deliverables are completed accurately and on time
  • Escalate issues appropriately to ensure timely resolution
Technology & Innovation
  • Utilize internal technology platforms and tools to efficiently manage client inquiries
  • Introduce clients to new technology solutions, automation tools, and available products
  • Support adoption of self-service capabilities and process improvements
Reporting & Operational Support
  • Assist senior team members with client conversions, reporting, and data analysis
  • Maintain and report on client service performance metrics
  • Complete monthly reporting and operational requirements
  • Support team projects and operational initiatives as assigned
Risk & Compliance
  • Participate in audits, controls, and compliance-related activities
  • Follow established policies, procedures, and operational standards
  • Support efforts to improve service quality, operational efficiency, and client satisfaction
Required Qualifications
  • Bachelor's degree or equivalent work experience
  • Strong verbal and written communication skills
  • Excellent organizational skills and attention to detail
  • Ability to manage multiple tasks and priorities effectively
  • Strong customer service and problem-solving skills
  • Ability to work independently and collaboratively within a team environment
  • Proficiency with Microsoft Office applications
  • Ability to learn new technology platforms and business processes quickly
Preferred Qualifications
  • Previous client service, operations, banking, custody, or financial services experience
  • Experience with reporting, data analysis, or operational support activities
  • Familiarity with financial products, investment operations, or custody services
  • Experience supporting client onboarding, conversions, or service delivery initiatives

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