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Client Services Manager Jobs in Wayne, PA (NOW HIRING)

The Client Services Manager position is ideal for any competitive individual who is looking to challenge themselves and take their career to the next level. Qualifications For Client Services Manager ...

The Client Services Manager position is ideal for any competitive individual who is looking to challenge themselves and take their career to the next level. QUALIFICATIONS FOR CLIENT SERVICES MANAGER ...

Client Services Manager

Bensalem, PA · On-site

$48K - $60K/yr

The Client Services Manager position is ideal for any competitive individual who is looking to challenge themselves and take their career to the next level. QUALIFICATIONS FOR CLIENT SERVICES MANAGER ...

The Client Services Manager position is ideal for any competitive individual who is looking to challenge themselves and take their career to the next level. QUALIFICATIONS FOR CLIENT SERVICES MANAGER ...

The Client Services Manager position is ideal for any competitive individual who is looking to challenge themselves and take their career to the next level. QUALIFICATIONS FOR CLIENT SERVICES MANAGER ...

The Client Service Manager is an integral part of our team at Simpson Healthcare. Our Client Service Managers are primarily responsible for coordination of ongoing projects with our clients across ...

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Client Services Manager information

See Wayne, PA salary details

$31.7K

$63.7K

$115.5K

How much do client services manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for client services manager in Wayne, PA is $63,730.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,300.00 and $75,200.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What are the most commonly searched types of Client Services jobs in Wayne, PA?

The most popular types of Client Services jobs in Wayne, PA are:

What are popular job titles related to Client Services Manager jobs in Wayne, PA?

For Client Services Manager jobs in Wayne, PA, the most frequently searched job titles are:

What job categories do people searching Client Services Manager jobs in Wayne, PA look for?

The top searched job categories for Client Services Manager jobs in Wayne, PA are:

What cities near Wayne, PA are hiring for Client Services Manager jobs?

Cities near Wayne, PA with the most Client Services Manager job openings:

Infographic showing various Client Services Manager job openings in Wayne, PA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $63,730 per year, or $30.6 per hour.

Client Services Manager

Visiting Angels of Jenkintown

Jenkintown, PA • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 6 days ago


Job description

Visiting Angels is a private, non-medical home care agency seeking a dynamic, efficient, and friendly individual to join our team as Client Services Scheduling Manager in Jenkintown! Visiting Angels is part of Yen Care Group- a prominent name in Geriatric Care domain with presence in US, UK and India.
As Client Services Manager, you will be responsible for creating and implementing the care schedules of our senior clients. Our Angel caregivers provide meaningful assistance for seniors in their home, and as Client Services Manager, you will manage a team of Client Care Scheduling Managers/co-ordinators to assign appropriate caregivers and monitor their success. You will be also responsible for "front to back" interactions with clients.
Benefits:
  • Competitive salary based on experience(Best in the market!
  • PTO
  • 401K
  • Life Insurance
  • Lucrative bonus structure (paid out quarterly)
  • Healthcare benefit
  • On-call pay

In this role you will:
  • Assist Senior Manager and Director in managing a team of Scheduling Managers and Coordinators
  • Point person on all Client Related issues for cases under you and your team
  • Participate in initial and ongoing client and caregiver meetings
  • Staff cases matched by clients' needs, caregivers' skills, experience, availability, and personality
  • Schedule, participate, and document home visits, collecting client feedback on caregiver performance of duties. Address problems, as required
  • Collaborate with Wellness Team Supervisor to review Plan of Care in accordance with client needs and wishes; support facilitation of updates as warranted
  • Evaluate client and employee satisfaction to effectively resolve complaints and incidents
  • Recognize and reward good job performance and promote caregiver recognition
  • Escalate disciplinary action to the Senior Client Services Manager
  • Maintain positive relationships with clients and referral sources
  • Perform on-call evening and weekend duties, as directed
  • Perform other functions as deemed appropriate by the management team

Ready to start your rewarding career? Apply to Visiting Angels today!
Requirements:
  • Associate Degree in a healthcare-related field and two years of supervisory experience in Senior homecare is preferred
  • Proficiency with Microsoft Office applications, scheduling systems, and other healthcare industry-related software
  • Excellent communication skills and professionalism at all times
  • Detail-oriented team player
  • Ability to multitask, work under pressure and problem solve
  • Strong commitment to client service excellence and ability to generate goodwill for Visiting Angels with our staff, client, their families, and referral sources
  • Ability to remain flexible, resilient, calm and maintain a sense of humor in all situations.
  • Ability to plan, organize, prioritize, delegate and accurately complete work activities within deadlines while managing interruptions.

Apply today to join our home care team!
This position is open at our office in Jenkintown PA. We are located at 1250 Greenwood Avenue, Suite 1A, Jenkintown, PA 19046. Please call us at (215) 938 7201 with any questions!
ALL APPLICANTS MUST BE ABLE TO PROVIDE PROOF OF VACCINATION.