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Client Services Manager Jobs in Tupelo, MS (NOW HIRING)

Bankers Life

Financial Advisor

Tupelo, MS · On-site

... client services, or client-facing roles  Excellent time-management skills  Desire for continuous learning What we offer: • Award-winning training - Bankers Life and CNO have been named as a ...

Posted today

H&R Block

Multi-Office Leader

Tupelo, MS · On-site

... client acquisition, and retention * Ensure consistent execution of daily operations across offices, including staffing, scheduling, labor management, compliance, SOPs, and service delivery * Own ...

H&R Block

Multi-Office Leader

New Albany, MS · On-site

... client acquisition, and retention * Ensure consistent execution of daily operations across offices, including staffing, scheduling, labor management, compliance, SOPs, and service delivery * Own ...

HMG Careers

Remote Client Sales Advocate

Tupelo, MS · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Bankers Life

Financial Services Professional

Tupelo, MS · On-site

$50K - $80K/yr

As a Financial Services Professional, you will: · Build a client base by growing relationships ... management, and retirement planning What makes a great Financial Services Professional? · The ...

Posted today

TELL

Account Manager

Tupelo, MS · On-site

Company Description The Tell Agency is a full-service communications agency that harnesses the ... By digging into each client's core identity, The Tell Agency crafts messages that genuinely ...

Posted today

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Client Services Manager information

See Tupelo, MS salary details

$33.3K

$67K

$121.4K

How much do client services manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for client services manager in Tupelo, MS is $66,973.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $79,000.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Tupelo, MS?

The most popular types of Client Services jobs in Tupelo, MS are:

What job categories do people searching Client Services Manager jobs in Tupelo, MS look for?

The top searched job categories for Client Services Manager jobs in Tupelo, MS are:

What cities near Tupelo, MS are hiring for Client Services Manager jobs?

Cities near Tupelo, MS with the most Client Services Manager job openings:

Client Services Manager jobs near you

Client Service Associate - Financial Advisory Firm

Wellspring Wealth Group PLLC

Tupelo, MS • On-site

Other

Posted 8 hours ago

Posted today

Job description

Wellspring Wealth Group | Ridgeland, Mississippi

Full-Time | In-Office

Wellspring Wealth Group is an independent financial services firm seeking an experienced Client Service Associate to join our three-advisor team.

We are committed to providing exceptional service and building long-term relationships with our clients. We're looking for someone with prior financial-services industry experience who is organized, personable, detail-oriented, and takes ownership of their work.

Responsibilities
  • Provide exceptional service to clients by phone, email, and in person
  • Prepare, process, and track account paperwork and client service requests
  • Assist with new accounts, transfers, distributions, contributions, and account maintenance
  • Maintain accurate client information, tasks, and workflows within our CRM
  • Prepare materials and information for client review meetings
  • Follow up on outstanding client and account-related items through completion
  • Coordinate with custodians, investment companies, and other financial institutions
  • Assist advisors and our administrative team with scheduling, correspondence, client communications, and other operational needs
Qualifications
  • Previous financial-services industry experience is required
  • Experience in a financial advisory, wealth management, brokerage, or similar environment
  • Excellent organizational skills and attention to detail
  • Strong written and verbal communication skills
  • Tech-savvy, adaptable, and able to learn new software and technology quickly
  • Ability to manage multiple priorities and follow tasks through to completion
  • Comfortable learning and working within multiple technology platforms
  • Professional, dependable, personable, and client-service oriented
Technology Experience

Our practice uses technology to manage client relationships, workflows, financial planning, account administration, and communication. The ideal candidate is comfortable learning new systems and using technology to work efficiently.

Experience with Cambridge Investment Research, Pershing, Wealthbox CRM, eMoney, DocuSign, Microsoft Office/Outlook, or similar financial-services technology is a plus, but experience with our specific platforms is not required.

What We're Looking For

We're looking for someone who understands how a financial advisory office operates and takes pride in making things easier for both clients and advisors.

The right person notices what needs to be done, follows through without constant oversight, communicates well, and cares about getting the details right. We value professionalism and accountability, but also want a friendly, supportive office where people enjoy working together.

Full-Time | In-Office | Ridgeland, Mississippi

Compensation will be competitive and based on experience and qualifications.

  • If you have financial-services experience and are interested in becoming an important part of a growing advisory practice, please email jcassibry@wellspringms.com.

Apply