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Client Services Manager Jobs in Philadelphia, MS

Amteck, LLC

Project Manager

Kosciusko, MS · On-site

Build and maintain strong client relationships while ensuring exceptional customer service * Manage contract review, risk analysis, change orders, RFIs, submittals, and project documentation

H&R Block

Multi-Office Leader

Philadelphia, MS · On-site

... client acquisition, and retention * Ensure consistent execution of daily operations across offices, including staffing, scheduling, labor management, compliance, SOPs, and service delivery * Own ...

H&R Block

Multi-Office Leader

Meridian, MS · On-site

... client acquisition, and retention * Ensure consistent execution of daily operations across offices, including staffing, scheduling, labor management, compliance, SOPs, and service delivery * Own ...

Amteck, LLC

Senior Project Manager

Kosciusko, MS

The position requires business management acumen and proven leadership, organizational and time management skills, as well as strong communication and client service skills. This position reports to ...

Surge Staffing

Bilingual Staffing Specialist

Forest, MS · On-site

$19 - $22/hr

Perform client service calls and outside sales visits to maintain and grow business partnerships ... Account Management * Interviewing * Human Resources * Microsoft Office Suite Why Join Surge ...

CLUB4 Fitness

Personal Training Manager

Meridian, MS · On-site

Responsible for promoting client retention by providing support, direction, and education to all ... Maintains a high level of customer service through healthy communication with members; while ...

CLUB4 FITNESS

Personal Training Manager

Meridian, MS · On-site

Responsible for promoting client retention by providing support, direction, and education to all ... Maintains a high level of customer service through healthy communication with members; while ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Philadelphia, MS

Client Services Manager information

See Philadelphia, MS salary details

$30.1K

$60.5K

$109.6K

How much do client services manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for client services manager in Philadelphia, MS is $60,454.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $71,300.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What cities near Philadelphia, MS are hiring for Client Services Manager jobs?

Cities near Philadelphia, MS with the most Client Services Manager job openings:

Client Services Manager jobs near you

Environmental Services Department Manager

Healthcare Services Group, Inc.

Union, MS

Full-time

Posted 12 days ago

Healthcare Services Group rating

5.0

Company rating: 5.0 out of 10

Based on 482 frontline employees who took The Breakroom Quiz

232nd of 256 rated facilities management

Job description

Overview

Role: Environmental Services Department Manager

Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!


Responsibilities

  • Manage and supervise housekeeping, laundry, and floor care staff, ensuring compliance with policies, procedures, and federal/state requirements.
  • Perform and lead teams in light housekeeping, heavy housekeeping, and laundry aide duties across varying shifts.
  • Lead staff training, quality control, and in-service sessions; ensure timely completion of projects and programs.
  • Maintain records of income, expenditures, supplies, personnel, and equipment while using HCSG computer software.
  • Act as liaison between building occupants/administrators and HCSG staff; communicate directives effectively.
  • Use protective gear appropriately; ensure safe use of cleaning solutions and adherence to safety precautions.
  • Maintain consistent attendance, punctuality, and timely completion of tasks.
  • Represent HCSG positively through courteous interactions with supervisors, co-workers, client staff, residents, and guests.
  • All other duties as assigned.

Qualifications

  • High school diploma or equivalent preferred.
  • Two years of experience in healthcare housekeeping and supervision preferred.
  • Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.
  • Compliance with COVID-19 vaccination policies.
  • Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods. 
  • Must be able to perform routine, repetitive tasks continuously.
  • Must be able to work around food and cleaning products.
  • Able to follow oral and written instructions, and perform routine, repetitive tasks daily.
  • Residency within the service area required.

Ready to Join Us?

If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

What Healthcare Services Group employees say

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