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Client Services Manager Jobs in Springfield, VA (NOW HIRING)

Audacia Strategies

Client Services Coordinator

Arlington, VA · On-site

$21 - $28.25/hr

Client Services Coordinator We help businesses change, lead, and succeed. Audacia Strategies makes ... Strong organizational, time management, proofreading, and multi-tasking skills. Customer service ...

BSI Group

Client Manager- Info Sec

Reston, VA · On-site

$122K - $142K/yr

Client Manager Location: 12950 Worldgate Drive, Suite 800, Herndon, VA 20170 Duties ... Deliver third-party information security management standards audit services in ISO 27001, 9001 ...

Withum

Private Client Services Tax Manager

Tysons Corner, VA · On-site

$120K - $150K/yr

As a Private Client Services Tax Manager based out of our Columbia, MD or Tysons Corner, VA office, you'll work alongside an integrated team of seasoned, well-known CPAs and industry leaders. In this ...

TalentRemedy

Client Services Representative

Alexandria, VA · On-site

$17 - $23.25/hr

Maintain and update CRM systems (Redtail) * Utilize industry platforms such as Albridge, FI360, and ... Contribute ideas to enhance client service and internal processes * Perform additional duties as ...

TalentRemedy

Client Services Representative

Alexandria, VA · On-site

$17 - $23.25/hr

... update CRM systems (Redtail) Utilize industry platforms such as Albridge, FI360, and NaviPlan ... Minimum 3 years of experience in a Client Service Representative role or similar position ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Springfield, VA

Client Services Manager information

See Springfield, VA salary details

$36.6K

$73.5K

$133.2K

How much do client services manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client services manager in Springfield, VA is $73,461.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $86,700.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What job categories do people searching Client Services Manager jobs in Springfield, VA look for?

The top searched job categories for Client Services Manager jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Client Services Manager jobs?

Cities near Springfield, VA with the most Client Services Manager job openings:

Client Services Manager jobs near you

Client Services Coordinator

Audacia Strategies

Arlington, VA • On-site

$21 - $28.25/hr

Other

Re-posted 29 days ago

Job description

Client Services Coordinator

We help businesses change, lead, and succeed. Audacia Strategies makes change matter. We maximize the value of our clients' transformations by helping them communicate with authority and empathy to drive performance and create competitive advantage. Bold Actions, Audacious Results. Audacia's team works with agility and purpose everywhere work gets done. We build stronger companies from the inside out by focusing on the core driver of successful transformations - communication. Our team's human-centric approach powers successful transformation by strengthening value. Joining our team means bringing a passion for getting things done alongside your skills and expertise. As a part of Audacia, you'll join a close-knit, collaborative network of team members with unique transformation skills across multiple business sectors. Our combined strength allows us to serve the widest variety of client needs and empower leaders to shape the future of their companies and industries.

Job Description

You're an administrative and marketing professional who's looking to take the next step in your career in a growing industry! Your experience includes delivering exceptional support to internal and external clients. You bring high levels of initiative to everything you do. You are highly organized and have a keen eye for details, ensuring a high standard of quality in your work. You bring a customer service-oriented attitude and thrive in a deadline-driven and fast-paced environment.

Qualifications

What you bring includes at least 1-3 years of administrative or marketing experience in a professional environment. You are proficient in advanced functions including MS Word, Excel, and PowerPoint. Proficiency with Adobe InDesign, Photoshop, Cerus, and other related graphics software programs. Strong organizational, time management, proofreading, and multi-tasking skills. Customer service attitude with the ability to deal with an array of personality types. Bonus skills and experience include a Bachelor's degree from a four-year college or university, preferably in Business, Marketing, Liberal Arts, or another related field. Professional services or Management Consulting experience.

Additional Information

Please include your resume and a short cover letter outlining your relevant experience and why you are interested in this role. Audacia Strategies is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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