ZipRecruiter

Log In

1

Client Services Manager Jobs in Racine, WI (NOW HIRING)

Arvato

Client Services Representative

Pleasant Prairie, WI · On-site

$15.25 - $20.75/hr

The Client Services Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules ...

Bertelsmann-Jobs

Client Services Representative

Kenosha, WI · On-site

$15.50 - $21/hr

The Client Services Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules ...

arvato Bertelsmann

Client Services Representative

Kenosha, WI · On-site

$15.50 - $21/hr

The Client Services Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules ...

Bertelsmann

Client Services Representative

Kenosha, WI · On-site

$15.50 - $21/hr

The Client Services Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules ...

next page

Showing results 1-20

All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Racine, WI

Client Services Manager information

See Racine, WI salary details

$32.8K

$65.9K

$119.6K

How much do client services manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client services manager in Racine, WI is $65,946.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $77,800.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Racine, WI?

The most popular types of Client Services jobs in Racine, WI are:

What job categories do people searching Client Services Manager jobs in Racine, WI look for?

The top searched job categories for Client Services Manager jobs in Racine, WI are:

What cities near Racine, WI are hiring for Client Services Manager jobs?

Cities near Racine, WI with the most Client Services Manager job openings:

Client Services Manager jobs near you

Assistant General Manager / Client Services Manager (57409)

ELITE SPORTS CLUBS

Milwaukee, WI

Full-time

Re-posted 14 days ago

Job description

Position Title:  Assistant General Manager / Client Services Manager

Employee Type: Full Time – (45 hours per week)

Management Level: Yes

Job Description:

Reporting to the Shared Services Director, the Assistant General Manager (AGM) will help ensure the smooth and efficient operational procedures within all departments enabling Lakeshore Sport & Fitness to provide the highest level of customer service.  The main focus of the AGM is on the front of the house operations to ensure effective day to day activities.  The AGM must be able to multi-task in a fast paced environment, meet strict deadlines, communicate effectively with management and provide superior customer service to our members and guests.

  • Perform an hourly club walk through/audit to ensure the club presentation is of the utmost quality as it relates to cleanliness and operational functionality
  • To be the front line manager and ensure excellent member service by providing information, resolving problems and answering questions for members & guests
  • Manage, train, schedule and optimize the Birthday Party, PNO & Summer Movie team
  • Administrate and manage the club schedule on a daily, weekly, monthly and quarterly basis
  • Identify and submit work orders on a daily basis
  • Become the point person in club radio calls to help facilitate solutions
  • Create and manage the club MOD schedule
  • Manage the digital signage throughout the club (remove old/expired messages and insert new/upcoming messages)
  • Coordinate and supervise space rentals
  • Manage, create and approve all temporary signs to be consistent with club sign guidelines
  • Complete knowledge of the CSI & Club POS system software to include scheduler, reports, etc.
  • Assist in training and supervising all team members while department heads are not present by helping delegating projects and responsibilities
  • Educate team members and members of the proper company policies and procedures
  • Ensure team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness
  • Acts and makes decisions in the best interest of the club
  • General work schedule will be Monday, Tuesday, Wednesday, Saturday & Sunday but will change based on the needs of the club (events, programs, classes, etc….) as well as the work times each day.

Experience: 2-4 Years

Apply