ZipRecruiter

Log In

1

Client Services Manager Jobs in Inkster, MI (NOW HIRING)

Trinity Health

SJSEMI_Patient Service Rep_R01372

Ann Arbor, MI · On-site

$17 - $21.75/hr

... Client Services Manager with special projects. * Perform administrative duties as needed. * Assist with reference lab reporting. * Demonstrate accountability by communicating with colleagues on other ...

previous page

Showing results 41-60

All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Inkster, MI

Client Services Manager information

See Inkster, MI salary details

$32.8K

$65.8K

$119.3K

How much do client services manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client services manager in Inkster, MI is $65,822.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $77,700.00 per year, depending on experience, location, and employer.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

More about Client Services Manager jobs
What job categories do people searching Client Services Manager jobs in Inkster, MI look for? The top searched job categories for Client Services Manager jobs in Inkster, MI are:
What cities near Inkster, MI are hiring for Client Services Manager jobs? Cities near Inkster, MI with the most Client Services Manager job openings:
Client Services Manager jobs near you

SJSEMI_Patient Service Rep_R01372

Trinity Health

Ann Arbor, MI • On-site

$17 - $21.75/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

571st of 887 rated healthcare providers

Job description

Employment Type:
Part timeShift:
Evening Shift
Description:
Patient Service Rep
Location: Trinity Health Ann Arbor, Warde Medical Lab
Status: Part Time 20 Hours per week
Note: This is a fully on-site role
Total Rewards and Benefits:
  • Competitive compensation, DAILYPAY
  • Benefits effective on Day One! No waiting periods.
  • Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability
  • Retirement savings plan with employer match and contributions
  • Colleague Referral Program to earn cash
  • Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country
  • Tuition Reimbursement

POSITION PURPOSE
Representatives provide customer support to client callers, and assist Client Service Specialists in maintaining service excellence. Respond to client inquiries, research test information, assist with transmitting reportable results to government agencies, and monitor pending test lists.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
  • Answer client phone calls and assist with inquiries regarding test information and patient results. Refer complex issues to the appropriate Client Service Specialist as needed.
  • Reconcile pending test lists from clients and monitor/investigate tests pending at referral laboratories.
  • Reconcile Warde daily and/or weekly pending lists.
  • Support Client Service Specialists by researching test information, entering client responses into the LIS, and contacting clients as needed.
  • Assist the Client Services Manager with special projects.
  • Perform administrative duties as needed.
  • Assist with reference lab reporting.
  • Demonstrate accountability by communicating with colleagues on other shifts to resolve client concerns.
  • Complete daily EPI reporting, transmit reportable infectious disease results to government agencies, and obtain missing patient demographic information from clients.
  • Review cytogenetic reports in the LIS for completion and enter results for incomplete tests.

Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Trinity Health logo

About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

View All Trinity Health Jobs

Apply