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Client Services Manager Jobs in High Point, NC (NOW HIRING)

Integrityfex

Client Services Representative

Winston Salem, NC · Remote

$14.75 - $20/hr

Client Services Representative **Remote Opportunity** Integrity FEX is growing and seeking Client Services Representatives to help individuals and families explore life insurance options that meet ...

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Orlando Health

Finance Services Manager

Greensboro, NC · Remote

$145K - $165K/yr

Strong communication, presentation, and client relationship skills. * Proficiency in Microsoft Office and accounting/financial software. * Strong organizational and time-management skills. * Ability ...

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Client Services Manager information

See High Point, NC salary details

$31.2K

$62.7K

$113.8K

How much do client services manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client services manager in High Point, NC is $62,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $74,100.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

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The top searched job categories for Client Services Manager jobs in High Point, NC are:

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Cities near High Point, NC with the most Client Services Manager job openings:

Client Services Manager jobs near you

Home Care Client Services Manager

BAYADA Home Health Care

Winston Salem, NC

Full-time

Medical, Dental, Vision

Re-posted 6 days ago

Bayada Home Health Care rating

6.9

Company rating: 6.9 out of 10

Based on 252 frontline employees who took The Breakroom Quiz

455th of 898 rated healthcare providers

Job description

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Winston-Salem, NC Habilitation Office.

If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

The Client Services Manager will:

  • Provide superior customer service and quality home care
  • Focus on managing coordination of client services and emergent scheduling issues
  • Manage your Client Services Manager caseload while proactively growing it
  • Build lasting relationships with clients, referral sources, payors and community organizations
  • Develop strong, communicative relationships with the team
  • Maintain effective fiscal management of your caseload by monitoring metrics
  • Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees

Qualifications for a Client Services Manager:

  • Bachelor degree is required
  • Scheduling experience required
  • Experience with the I/DD population preferred
  • Prior medical office or home care experience preferred
  • Prior supervisory experience a plus
  • Demonstrated record of successfully taking on increased responsibility (goal achievement)
  • Ambition to grow and advance beyond current position
  • Strong computer skills required (electronic medical record)
  • Excellent communication and interpersonal skills

Why you'll love BAYADA:

  • Award- Winning Workplace- Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.
  • Impactful Work- Make a meaningful impact in the Winston-Salem Community
  • Weekly Pay- Consistent weekly paychecks to keep your finances on track.
  • Comprehensive Benefits- Medical, dental, vision, and more-- we've got you covered
  • Work- Life Balance- Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule.
  • Career Growth- Advancement opportunities to help you grow in your career.
  • Nonprofit Organization- As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.

Join BAYADA and be a part of a team dedicated to providing exceptional home health care to our clients.

#JoinBAYADA-RX

#LI-RX

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

What Bayada Home Health Care employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Bayada Home Healthcare

Sourced by ZipRecruiter

BAYADA has a special purpose: to help people of all ages have a safe home life with comfort, independence, and dignity. We believe our clients and their families deserve the highest quality home health care delivered with compassion, excellence, and reliability - our core values, affording them the opportunity to remain at home and receive the medical care required.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Moorestown, NJ, US

Year founded

1975

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