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Client Services Manager Jobs in Fargo, ND (NOW HIRING)

Jasper Hotel

Conference Services Manager

Fargo, ND · On-site

Conference Services Manager WHO WE ARE Hotels done differently. It's not just a slogan it is who we ... You will review and detail all the client's needs to ensure the successful execution and flow of ...

Arvato

Senior Client Operations Manager

Fargo, ND · On-site

Company Description Arvato is an innovative and leading global 3PL service provider in supply chain ... As a Senior Client Operations Manager at Arvato, you will serve as the senior on-site leader for ...

Justice North

Client Resource Coordinator

Moorhead, MN · Hybrid

$32 - $38/hr

... human services, psychology, counseling, public health, case management, victim advocacy, and ... The Client Resource Coordinatorprovides client-centered support that complements legal ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Fargo, ND

Client Services Manager information

See Fargo, ND salary details

$34.4K

$69.1K

$125.2K

How much do client services manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for client services manager in Fargo, ND is $69,051.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,100.00 and $81,500.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Fargo, ND?

The most popular types of Client Services jobs in Fargo, ND are:

What job categories do people searching Client Services Manager jobs in Fargo, ND look for?

The top searched job categories for Client Services Manager jobs in Fargo, ND are:

Client Services Manager jobs near you

Client Services Associate

Fargo, ND • On-site

The Village Family Service Center
Individual, Family and Community Social Assistance • 51 - 200 employees
Learn more about The Village Family Service Centerexternal

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Who we are:The Village is one of the region's leading non-profit human service organizations. We provide behavioral health and other community services across North Dakota and Minnesota. It's a place where you can build a career and help people at the same time.What we are looking for:Looking for a talented and friendly individual to join our team as a customer service specialist! As a key member of our office staff, you'll be responsible for providing top-notch service to our clients over the phone and in person.We're seeking someone with a track record of success in a customer service role who is comfortable working in a fast-paced environment. Experience with healthcare office operations is a plus but not required - we're willing to train the right candidate! As a customer service specialist, you'll need to be a multitasking expert with excellent communication skills. Duties will include answering phones, scheduling appointments, managing client records, and providing administrative support to our mental health professionals. We offer flexible working hours, and a supportive work environment. We understand the importance of work-life balance, and we strive to provide our employees with the flexibility they need to succeed.Hours for this role: Monday-Thursday 9-2:30pm with the ability to be flexible as needed within the hours of operation.    Hours of operation: Monday: 8a-7p; Tuesday: 8a-7p; Wednesday: 8a-5p; Thursday: 8-7p; Friday: 8a-3p.Qualifications:High school diploma or equivalentPrior administrative or clerical experience preferredProficient with Microsoft Office Suite (Word, PowerPoint, and Excel)A highly organized multi-tasker who works well in a fast-paced environmentExcellent organizational, time management, and communication skillsThe ability to work independently with a problem-solving mindsetWillingness to learn and grow with the companyTeam-player and positive attitudeWhat we offer:Medical Insurance for you & your family partially paid by The VillageGenerous Health Saving Account contribution by The Village for eligible employees enrolled in our health plan.100% 403(b) Retirement Match up to 5% immediately at hire.Voluntary Insurances including, dental, vision, FSA, Dependent Care FSA, Critical Illness, Hospital & Accident insurance.Employer paid Short-term disability, Long-term disability and Life Insurance for employees working 20 + hours per week.8 to 9 Paid holidaysStarting Paid Time Off (PTO) accrual of 13 days/year.If you feel that this position would be a great fit for you, please fill out our 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you!The Village Family Service Center is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply.Must pass criminal background check.
Job Posted by ApplicantPro