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Client Services Manager Jobs in Maine (NOW HIRING)

Luminary

Client Services Manager Employment: Full-time We are hiring a dedicated Client Services Manager to help spearhead and manage the relationships with our high-touch clients. This is a role that is 50 ...

Luminary

Client Service Manager (Remote)

Kingfield, ME · On-site +1

Client Services Manager Employment: Full-time We are hiring a dedicated Client Services Manager to help spearhead and manage the relationships with our high-touch clients. This is a role that is 50 ...

HB Travels

Client Services / Travel

Georgetown, ME · On-site

About the job Client Services / Travel Are you passionate about travel and enjoy helping others ... Work remotely while guiding clients, managing bookings, and delivering exceptional service. What ...

NVA

Client Services Representative

Portland, ME · On-site

$16.50 - $22.50/hr

... service, we'd be excited to have you help define the Back Cove Animal Hospital experience! Our ... Managing multiple phone lines * Managing client communications through email * Scheduling ...

NVA

Client Services Representative

Portland, ME · On-site

$16.25 - $22.25/hr

... service, we'd be excited to have you help define the Back Cove Animal Hospital experience! Our ... Managing multiple phone lines * Managing client communications through email * Scheduling ...

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Client Services Manager information

See Maine salary details

$33.9K

$68.1K

$123.4K

How much do client services manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for client services manager in Maine is $68,093.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,400.00 and $80,400.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Maine?

The most popular types of Client Services jobs in Maine are:

What are popular job titles related to Client Services Manager jobs in Maine?

For Client Services Manager jobs in Maine, the most frequently searched job titles are:

What job categories do people searching Client Services Manager jobs in Maine look for?

The top searched job categories for Client Services Manager jobs in Maine are:

What cities in Maine are hiring for Client Services Manager jobs?

Cities in Maine with the most Client Services Manager job openings:

Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Maine as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $68,093 per year, or $32.7 per hour.

Client Service Manager (Remote)

Luminary

Remote

Full-time

Medical, Retirement

Re-posted 5 days ago

Job description

About Luminary Travel

We are a fast growing ultra-luxury travel planning company that caters to discerning travelers worldwide. We produce only bespoke experiences -- imagine travel haute couture. Whether it's arranging a Villa in Courchevel, a sun-soaked week on the Amalfi Coast, or an African Safari, we work tirelessly to ensure that our clients do not feel bound by the typical constraints of travel. 


Our team is dynamic, small, and excited about travel. Our focus is always on the details. We have meticulous organizational skills and precise research acumen. We work together with our clients to help deliver highly customized and curated itineraries so our clients always have a unique and once in a lifetime experience. Our company culture centers around our own deep passion for travel and exploring the world. This mutual love for travel helps us ensure that our clients have the best possible experience at every step of the journey!


Role:         Client Services Manager

Employment:     Full-time


We are hiring a dedicated Client Services Manager to help spearhead and manage the relationships with our high-touch clients.  


This is a role that is 50% client relations and 50% travel planning. The role demands attention to detail, quick turnaround time, and a strong dedication to providing the highest level customer experience possible. The position will  involve some off-hours emailing but grants a high level of autonomy as well. The ideal candidate has at least 3 years of working in the luxury travel space (or an industry with similar high-touch clientele) in a client-facing capacity. This person would also be both a fantastic communicator and a committed team player, and receptive to changing processes within our fast-paced team environment. 


Location: Remote, within the United States

Responsibilities:

  • Direct relationship management with clients, demonstrating a first-class commitment to service 

  • Plan, create and manage client itineraries with collaborative team involvement

  • Discuss and guide clients through their trip planning process 

  • Resolve any and all client issues that may arise with general relationship + trips

  • Lead your Operating Pod by scheduling daily and weekly check-in's, ensuring all details are planned and scheduled in a timely manner

  • Liaise with vendors (properties, operators, guides, and other suppliers) to execute Trip Planning

  • Manage the procurement of the vendor quoting process and final invoice approval

  • Verify final vendor invoices for client trips and manage the approval process of vendor invoice payments through established protocols and working closely with accounting 

  • Ensure all fees & payments are received from clients within established timelines 

  • Collaborate with travel operations team from start to finish on trips and delegate tasks as needed

  • Catalog and manage relevant client and trip information in Salesforce CRM

  • Monitor client feedback and lead trip post-mortem reviews within your pod

  • Attend meetings and conferences on behalf of Luminary

  • Regularly interact with clients to ensure their needs are met

Qualifications:

  • Bachelor's Degree or equivalent

  • Minimum 3 years of Customer Service/Sales experience with high-touch clientele in a Luxury Industry (preferably in Luxury Travel)

  • Client focused ethos, committed to delivering purely positive outcomes 

  • Exceptional organizational skills with an aptitude for multi-tasking

  • Strong ability to manage, distribute, and prioritize tasks

  • Extremely Customer oriented

  • Competent with software tools and technology

  • Excellent verbal and written communication skills

  • Diligent attention to detail

  • Deep passion/excitement for world travel

  • Extremely strong time management skills

  • Self-motivated with a strong work ethic to service clients

  • Willing to go the "extra mile" to surprise and delight customers


Compensation & Perks:

  • Competitive Salary

  • Revenue Share Offering

  • Healthcare Benefits

  • 401k Offering

  • Annual Team Retreat

  • Special access to reduced rates at luxury hotels

  • Regular, company-sponsored travel on familiarization or "FAM" trips to properties around the world

  • The chance to be part of a growing, driven company with room for advancement

Employment Type: FULL_TIME

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