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Client Services Director Jobs in Oak Ridge, NC (NOW HIRING)

Aramark

Catering Director

Greensboro, NC

The Catering Services Director is responsible for planning and leading the entire catering ... services to support base business growth and client retentions Stay ahead of and advise clients ...

Aramark

Catering Director

Greensboro, NC · On-site

The Catering Services Director is responsible for planning and leading the entire catering ... new services to support base business growth and client retentions • Stay ahead of and advise ...

Aramark

Catering Director

Greensboro, NC · On-site

The Catering Services Director is responsible for planning and leading the entire catering ... new services to support base business growth and client retentions • Stay ahead of and advise ...

NC SECU

Associate Member Services Officer

Randleman, NC · On-site

Purpose The Associate Member Services Officer (MSO) is an entry-level position intended to provide ... Contact members and document efforts regarding deposit and/or loan collection reports as directed ...

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All JobsClient Services JobsClient Services Director JobsClient Services Director Jobs in Oak Ridge, NC

Client Services Director information

See Oak Ridge, NC salary details

$35.2K

$83.1K

$149K

How much do client services director jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client services director in Oak Ridge, NC is $83,124.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,400.00 and $100,100.00 per year, depending on experience, location, and employer.

What does a client services director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What are some common challenges faced by a client services director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as a client services director?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

How much does a Client Services Director make in the US?

A Client Services Director in the US typically earns between $90,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What is a client services director?

A client services director is a senior professional responsible for managing client relationships, ensuring customer satisfaction, and overseeing service delivery within an organization. They often lead teams, develop strategies to improve client retention, and coordinate with sales and operations to meet client needs and business goals.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

More about Client Services Director jobs

What cities near Oak Ridge, NC are hiring for Client Services Director jobs?

Cities near Oak Ridge, NC with the most Client Services Director job openings:

Client Services Director jobs near you
Infographic showing various Client Services Director job openings in Oak Ridge, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $83,124 per year, or $40 per hour.

Client Services Manager, Home Health

BAYADA Home Health Care

Thomasville, NC

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Bayada Home Health Care rating

7.0

Company rating: 7.0 out of 10

Based on 250 frontline employees who took The Breakroom Quiz

414th of 887 rated healthcare providers

Job description

BAYADA Home Health Care is currently seeking a Client Services Manager to join our Thomasville, NC Medicare certified Home Health Office.

If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Responsibilities for a Client Services Manager:

  • Provide superior customer service and quality home care
  • Focus on managing coordination of client services and emergent scheduling issues
  • Manage your Client Services Manager caseload
  • Build lasting relationships with clients, referral sources, payors and community organizations
  • Develop strong, communicative relationships with the team
  • Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
  • Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees

Qualifications for a Client Services Manager:

  • Bachelor degree is preferred, Associates at minimum.
  • Prior knowledge of/experience with Medicare and OASIS a plus
  • Prior medical office or home care experience preferred
  • Prior supervisory experience a plus
  • Demonstrated record of successfully taking on increased responsibility (goal achievement)
  • Ambition to grow and advance beyond current position
  • Strong computer skills required (electronic medical record)
  • Excellent communication and interpersonal skills

Why you'll love BAYADA:

  • BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.
  • Check out our blog: https://www.bayada.com/search?q=Newsweek
  • Newsweek’s Best Place to Work for Diversity
  • Newsweek’s Best Place to Work for Women
  • Newsweek’s Best Place to Work (overall)
  • Newsweek’s Best Place to Work for Women and Families
  • Glassdoor Best Places to Work
  • Forbes Best Places to Work for Women
  • Paid Weekly
  • Mon-Fri work hours
  • AMAZING culture
  • Strong employee values and recognition
  • Small team at a local office
  • Growth opportunities
  • BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
  • To learn more about BAYADA Home Health Care benefits, https://www.bayada.com/benefits

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

What Bayada Home Health Care employees say

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Benefits

Hours and flexibility

Workplace

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About Bayada Home Healthcare

Sourced by ZipRecruiter

BAYADA has a special purpose: to help people of all ages have a safe home life with comfort, independence, and dignity. We believe our clients and their families deserve the highest quality home health care delivered with compassion, excellence, and reliability - our core values, affording them the opportunity to remain at home and receive the medical care required.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Moorestown, NJ, US

Year founded

1975

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