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Client Services Director Jobs in Matawan, NJ (NOW HIRING)

Applecart

Director, Client Services

New York, NY · On-site

We are hiring a Director, Client Services in our New York City office. About the Role: We're looking for a people leader who can lead and inspire a multi-layered team of Digital Strategy Managers and ...

Applecart

Director, Client Services

New York, NY

We are hiring a Director, Client Services in our New York City office. About the Role: We're looking for a people leader who can lead and inspire a multi-layered team of Digital Strategy Managers and ...

Applecart

Director, Client Services

New York, NY · On-site

We are hiring a Director, Client Services in our New York City office. About the Role: We're looking for a people leader who can lead and inspire a multi-layered team of Digital Strategy Managers and ...

NoGood

Director Client Services

New York, NY · On-site

You'll sit at the intersection of finance, operations, and client services, owning the systems ... Direct experience managing contracts and commercial relationships with clients or customers

NoGood

Director Client Services

New York, NY

You'll sit at the intersection of finance, operations, and client services, owning the systems ... Direct experience managing contracts and commercial relationships with clients or customers

Maiden Home

Director, Client Services

Manhattan, NY · On-site

We're seeking a Director of Client Services to lead and elevate the end-to-end client experience for Maiden Home. This leader will set the standard for our luxury experience across pre-sale ...

NoGood

Director Client Services

New York, NY · On-site

You'll sit at the intersection of finance, operations, and client services, owning the systems ... Direct experience managing contracts and commercial relationships with clients or customers

Maiden Home

Director, Client Services

Manhattan, NY · On-site

$160K - $210K/yr

We're seeking a Director of Client Services to lead and elevate the end-to-end client experience for Maiden Home. This leader will set the standard for our luxury experience across pre-sale ...

NoGood

Director Client Services

New York, NY · On-site

You'll sit at the intersection of finance, operations, and client services, owning the systems, contracts, and commercial decisions that determine sustainable growth. You'll be a strategic partner to ...

Heady

Director of Client Services

Brooklyn, NY · On-site

As we continue to grow, we're looking for a Director of Client Services to help us strengthen client partnerships, grow existing accounts, and bring consistency to how we manage our professional ...

New

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Client Services Director information

See Matawan, NJ salary details

$39.8K

$94K

$168.4K

How much do client services director jobs pay per year?

As of Aug 30, 2026, the average yearly pay for client services director in Matawan, NJ is $93,968.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,200.00 and $113,100.00 per year, depending on experience, location, and employer.

What does a client services director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What are the key skills and qualifications needed to thrive as a client services director?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

What are some common challenges faced by a client services director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

How much does a client services director make in the US?

A client services director in the US typically earns between $90,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What is a client services director?

A client services director is a senior professional responsible for managing client relationships, ensuring customer satisfaction, and overseeing service delivery within an organization. They often lead teams, develop strategies to improve client retention, and coordinate with sales and support departments to meet client needs.
More about Client Services Director jobs

What are the most commonly searched types of Client Services jobs in Matawan, NJ?

The most popular types of Client Services jobs in Matawan, NJ are:

What cities near Matawan, NJ are hiring for Client Services Director jobs?

Cities near Matawan, NJ with the most Client Services Director job openings:

Client Services Director jobs near you
Infographic showing various Client Services Director job openings in Matawan, NJ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $93,968 per year, or $45.2 per hour.

Client Services Director

New York, NY • On-site, Remote

Empowered Hospitality
Human Resources Consulting Services • 11 - 50 employees
Learn more about Empowered Hospitalityexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

As client services director, you will lead a team of HR professionals to provide services to Empowered Hospitality clients. You will be responsible for initiating, building and sustaining relationships, architecting and delivering leading HR solutions, supporting the development of our team, meeting financial targets, and contributing to the strategic growth of our firm. Prior experience in a consultative role, managing a P&L, liaising with senior-level executives, and managing projects is essential for this role, in addition to an understanding and appreciation of general HR principles, strategies and tactics. You must also bring tireless curiosity, exceptional attention to detail and unblemished professional ethics and integrity to our firm.


Core Competencies

  • Distilling complex concepts into impactful communications, tools and processes
  • Foreseeing and proactively offering solutions to common business challenges
  • Exercising exceptional PowerPoint, Excel, and written communication skills to execute flawless executive-level deliverables
  • Understanding and analyzing an organization's current state and communicating opportunities for improvement
  • Leading, inspiring and influencing team members and clients
  • Providing structure and oversight to ensure excellent project execution


Responsibilities

  • Managing project scope, staffing and budget for a portfolio of clients
  • Steering strategy and action plans in collaboration with project teams
  • Cultivating accountability for attention to detail and risk management
  • Attending client meetings to review project deliverables, answer questions, and discuss opportunities
  • Providing regular client status reports
  • Proactively escalating potential concerns or issues
  • Nurturing new and existing relationships to expand our network, strengthen our brand, and identify prospective clients

Experience & Education

  • 5+ years' experience in consulting, account management, client relations, or consultative sales role, demonstrating strategic thinking, executive-level communication and senior relationship management skills
  • 5+ years' experience in hospitality operations or people management preferred
  • Experience building, leading and developing high-functioning teams
  • Exceptional MS office skills
  • Strong business and financial acumen, and problem-solving skills
  • Bachelor's degree required; human resources, business administration, or related field preferred
  • Master's degree preferred
  • SHRM-CP, SHRM-SCP, SPHR, PMP, or other related certification preferred


Details

  • Compensation: $100-120k + Performance-based bonus
  • Vacation: 15 days PTO + 12 company holidays
  • Healthcare: Medical, Dental and Vision coverage
  • Retirement & financial: 401(k) with employer match; pre-tax commuter, medical and childcare benefits; monthly cell phone and internet reimbursement; company laptop, home office reimbursement
  • Lifestyle support: Work-from-home flexibility; WeWork membership; team-building events; tuition reimbursement; employee recognition program; student loan refinancing; pet insurance

Empowered Hospitality is an equal opportunity employer.

Apply