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Client Services Director Jobs in Edison, NJ (NOW HIRING)

Pronghorn

Client Services Director

New York, NY · On-site +1

$130K - $145K/yr

The Senior Account Director is a senior client services leader responsible for overseeing experiential and live event programs across multiple brands while leading internal account teams and ...

Lumanity

Client Services Director

Morristown, NJ · Hybrid

Our research team are seeking a client services director of qualitative and quantitative market research, specialising in the life sciences sector, to join their dedicated commercial Insights Team.

New

Further

Client Services Director

New York, NY · Hybrid

CLIENT SERVICES DIRECTOR We're hiring a client services leader who grows accounts through value creation. This person leads a portfolio of enterprise customers by translating strategy into measurable ...

Lumanity

Client Services Director

Morristown, NJ · Hybrid

Responsibilities / Position overview Our research team are seeking a client services director of qualitative and quantitative market research, specialising in the life sciences sector, to join their ...

New

NoGood

Director Client Services

New York, NY · On-site

You'll sit at the intersection of finance, operations, and client services, owning the systems ... Direct experience managing contracts and commercial relationships with clients or customers

NoGood

Director Client Services

New York, NY · On-site

You'll sit at the intersection of finance, operations, and client services, owning the systems ... Direct experience managing contracts and commercial relationships with clients or customers

NoGood

Director Client Services

New York, NY · On-site

You'll sit at the intersection of finance, operations, and client services, owning the systems ... Direct experience managing contracts and commercial relationships with clients or customers

NoGood

Director Client Services

New York, NY

You'll sit at the intersection of finance, operations, and client services, owning the systems, contracts, and commercial decisions that determine sustainable growth. You'll be a strategic partner to ...

The Boundary

Client Service Director - US

New York, NY · On-site

The Client Director is responsible for managing key client relationships across the US region. This ... As a senior member of the Client Services team, you will act as a key advisor to the Chief Client ...

The Boundary

Client Service Director - US

New York, NY · On-site

The Client Director is responsible for managing key client relationships across the US region. This ... As a senior member of the Client Services team, you will act as a key advisor to the Chief Client ...

Omnicom Health

SVP, Client Services

New York, NY · On-site

... Client Services, Business Unit Lead CMC-3E SVP, Client Services BU lead criteria: * SVP level ... Client strategy for their accounts, meeting forecast and profitability targets, direct team ...

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Client Services Director information

See Edison, NJ salary details

$39.8K

$94.1K

$168.6K

How much do client services director jobs pay per year?

As of May 28, 2026, the average yearly pay for client services director in Edison, NJ is $94,096.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,200.00 and $113,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Services Director, and why are they important?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

What are some common challenges faced by a Client Services Director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What does a Client Services Director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

More about Client Services Director jobs
What are popular job titles related to Client Services Director jobs in Edison, NJ? For Client Services Director jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Client Services Director jobs in Edison, NJ look for? The top searched job categories for Client Services Director jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Client Services Director jobs? Cities near Edison, NJ with the most Client Services Director job openings:
Client Services Director jobs near you
Infographic showing various Client Services Director job openings in Edison, NJ as of May 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $94,096 per year, or $45.2 per hour.

Client Services Director

Pronghorn

New York, NY • On-site, Remote

$130K - $145K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 12 days ago

Job description

About Pronghorn
Overview
At Pronghorn, we are building a movement. Rooted in culture, innovation, and equity, we exist to create real pathways to success across the Spirits industry and beyond.
Whether you're behind the scenes or at the forefront of the brand, working at Pronghorn means stepping into purpose. We believe in bold ideas, relentless execution, and creating space for people to show up fully as themselves - and win.
Pronghorn Partner Collaboration
At Pronghorn, we leverage powerful partnerships to build pathways. We proudly collaborate with some of the biggest and most respected names in the Spirits industry to connect bold talent with bold brands.
Whether you're supporting internal growth or contributing to a partner initiative, you'll gain real-world exposure, strategic access, and unmatched insight into an industry that's being reshaped in real time. Every role has the potential to intersect with our partner network - driving visibility, impact, and results that go far beyond the job description.
About the role
Established in 2010, our partner is an industry leader in marketing brand experiences + creating cultural relevance. Marketing is the art of telling a great story and they are some of the best storytellers in the business. They deliver experiences that are measured against excellence, from concept to completion.
The Senior Account Director is a senior client services leader responsible for overseeing experiential and live event programs across multiple brands while leading internal account teams and partnering closely with Production, Field Marketing, and Operations.
Based in New York, this role serves as a primary senior contact for clients and is accountable for strategic leadership, executional excellence, team development, and financial oversight across assigned accounts. The Senior Account Director ensures programs are delivered on time and on budget, aligned with client objectives, and identifies opportunities for account growth and long-term partnership development.
This role is ideal for an experienced agency professional who thrives in fast-paced environments, brings a strong strategic perspective, and can confidently manage complex programs and teams.
JOB RESPONSIBILITIES
  • Serve as the senior day-to-day client lead across assigned experiential and live event accounts.
  • Act as a trusted strategic partner to clients, translating objectives into best-in-class experiential programs
  • Lead client meetings, presentations, and planning sessions, serving as a key escalation point.
  • Oversee the end-to-end experiential process from concept development through execution and wrap-up.
  • Collaborate with clients to build comprehensive workback schedules and activation timelines.
  • Ensure internal and external teams are aligned and accountable to milestones and deliverables.
  • Provide strategic oversight across creative development, production execution, staffing, and logistics.
  • Anticipate challenges and proactively drive solution-oriented decision-making.
  • Manage, mentor, and develop Account Managers, Account Executives, and junior team members.
  • Assess resourcing needs across program lifecycles and partner with leadership on staffing requests.
  • Oversee budget development, ongoing financial management, and final reconciliation across programs.
  • Review estimates, invoices, and financial documentation to ensure accuracy and compliance.
  • Ensure programs are delivered within scope, on time, and on budget.
  • Lead post-event reporting efforts, ensuring insights, results, and recommendations are clearly communicated.
  • Translate quantitative and qualitative data into actionable insights tied to client objectives.
  • Identify executional trends, optimization opportunities, and growth areas across accounts.
  • Collaborate closely with Production, Field Marketing, and Operations teams to ensure seamless delivery.
  • Support new business initiatives, RFPs, and pitch development as needed.
  • Stay informed on experiential, cultural, and industry trends and apply learnings to client work.
  • Represent the company professionally at client meetings, activations, and industry events.

QUALIFICATIONS & REQUIREMENTS
  • 7-10+ years of experiential marketing or live events experience in an agency client services role
  • Proven success leading complex experiential programs from concept through activation
  • Demonstrated experience managing and developing junior account team members
  • Strong background in alcohol / spirits-based experiential marketing preferred
  • Exceptional client-facing, communication, and presentation skills
  • Highly organized, strategic thinker with strong attention to detail
  • Proven ability to manage multiple brands and activations simultaneously
  • Strong budget development and financial management experience
  • Proficiency with Google Suite, Adobe Acrobat, and project management tools (Monday.com preferred)
  • Based in the greater NYC region

BENEFITS
  • Medical, Dental & Vision Insurance - Multiple plan options with telemedicine access
  • Generous PTO & Paid Holidays - Prioritizing work-life balance
  • Life & Disability Insurance - Company-paid options for added security
  • HSA & FSA Plans - Tax-advantaged savings for healthcare and dependent care
  • Employee Assistance Program (EAP) - 24/7 confidential support services
  • Professional Development - Ongoing training and leadership growth
  • Wellness Perks - Gym discounts, wellness programs, and more

Why Choose Us
At Pronghorn, we don't offer jobs - we offer impact. Every seat here is a chance to build, influence, and disrupt industries that weren't designed with everyone in mind. We are culture shapers, talent developers, and brand builders who believe in doing meaningful work that leaves a legacy.
When you join the Pronghorn network, you're stepping into a community of leaders, creators, and innovators driving real change across the spirits industry. Here, your voice matters. Your ideas move. And your work shows up in real ways - in culture, in communities, and on shelves nationwide.
We move fast. We lead boldly. And we invest in our people every step of the way.
Salary
Salary: $130,000 - $145,000 per year (based on experience, plus performance bonus)
Work Authorization
Due to the nature of these positions, we are unable to provide sponsorship for U.S. work authorization now or in the future.
Equal Opportunity Employer Statement
Pronghorn is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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