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Client Services Director Jobs in Ridgewood, NJ (NOW HIRING)

Lumanity

Client Services Director

Morristown, NJ · On-site

$100 - $130/hr

Responsibilities / Position overview Our research team are seeking a client services director of qualitative and quantitative market research, specialising in the life sciences sector, to join their ...

Lumanity

Client Services Director

Morristown, NJ · Hybrid

Our research team are seeking a client services director of qualitative and quantitative market research, specialising in the life sciences sector, to join their dedicated commercial Insights Team.

Lumanity

Client Services Director

Morristown, NJ · Hybrid

Responsibilities / Position overview Our research team are seeking a client services director of qualitative and quantitative market research, specialising in the life sciences sector, to join their ...

Lumanity

Client Services Director

Morristown, NJ · On-site

Responsibilities / Position overview Our research team are seeking a client services director of qualitative and quantitative market research, specialising in the life sciences sector, to join their ...

Rakuten Americas

Director, Client Services

Manhattan, NY · On-site

$104 - $193/hr

Rakuten Advertising's Client Services team is looking for a Director to help lead the continued growth of our most important, demanding and high-profile customer segment. You will act as the ...

Applecart

Director, Client Services

New York, NY · On-site

We are hiring a Director, Client Services in our New York City office. About the Role: We're looking for a people leader who can lead and inspire a multi-layered team of Digital Strategy Managers and ...

Applecart

Director, Client Services

New York, NY · On-site

We are hiring a Director, Client Services in our New York City office. About the Role: We're looking for a people leader who can lead and inspire a multi-layered team of Digital Strategy Managers and ...

NoGood

Director Client Services

New York, NY · On-site

You'll sit at the intersection of finance, operations, and client services, owning the systems ... Direct experience managing contracts and commercial relationships with clients or customers

Applecart

Director, Client Services

New York, NY · On-site

We are hiring a Director, Client Services in our New York City office. About the Role: We're looking for a people leader who can lead and inspire a multi-layered team of Digital Strategy Managers and ...

Maiden Home

Director, Client Services

Manhattan, NY · On-site

We're seeking a Director of Client Services to lead and elevate the end-to-end client experience for Maiden Home. This leader will set the standard for our luxury experience across pre-sale ...

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Client Services Director information

See Ridgewood, NJ salary details

$39K

$92K

$164.9K

How much do client services director jobs pay per year?

As of Aug 30, 2026, the average yearly pay for client services director in Ridgewood, NJ is $92,019.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,800.00 and $110,800.00 per year, depending on experience, location, and employer.

What does a client services director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What are the key skills and qualifications needed to thrive as a client services director?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

What are some common challenges faced by a client services director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

How much does a client services director make in the US?

A client services director in the US typically earns between $90,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What is a client services director?

A client services director is a senior professional responsible for managing client relationships, ensuring customer satisfaction, and overseeing service delivery within an organization. They often lead teams, develop strategies to improve client retention, and coordinate with sales and support departments to meet client needs.
More about Client Services Director jobs

What are the most commonly searched types of Client Services jobs in Ridgewood, NJ?

The most popular types of Client Services jobs in Ridgewood, NJ are:

What cities near Ridgewood, NJ are hiring for Client Services Director jobs?

Cities near Ridgewood, NJ with the most Client Services Director job openings:

Client Services Director jobs near you
Infographic showing various Client Services Director job openings in Ridgewood, NJ as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $92,019 per year, or $44.2 per hour.

Client Services Director

Morristown, NJ • On-site

Lumanity
Scientific Research and Development Services • 1 - 5K employees
Learn more about Lumanityexternal

$100 - $130/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Overview/About Lumanity

Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life-changing medicines. As a global strategic partner that brings together strategy, evidence, engagement, and technology, we were designed to engineer breakthrough value to tackle our clients’ toughest challenges by revolutionizing how value is generated, demonstrated, and communicated.

Responsibilities / Position overview

Our research team are seeking a client services director of qualitative and quantitative market research, specialising in the life sciences sector, to join their dedicated commercial Insights Team. This position can be remote and is USA based.

The Purpose of this role:

To identify and convert new business opportunities, by expanding current accounts.

  • To take responsibility for the strategic direction, growth and development, and delivery standards for a range of accounts.

To build strong client relationships at the highest level, that ensure repeat business with that client.

  • To maximize the chance of repeat business by meeting with clients, keeping in regular contact and upselling wherever possible.
  • To attend client meetings individually and with colleagues to ensure Lumanity is recognised for thought leadership, project excellence, and innovation above and beyond our competitors.

To focus on account planning for growth within key current accounts.

  • To work with the Account teams to plan account development and growth.
  • To work closely with the Account teams to achieve targets for the account, including increased levels of repeat business year on year.

To be part of a dedicated team to work towards achieving agreed annual targets.

  • To implement new company procedures
  • To seek ways of improving quality and show awareness of need to continually innovate
  • Seeks opportunities to innovate, to bring new ideas/services to market
  • Actively implement and seek to develop company practices
  • Acts as a role model
Qualifications
  • Advanced experience in research or professional services organisation
  • Advanced experience in research-based project management role
  • Extensive experience in ad-hoc, primary research within a client facing, commercial setting
  • Extensive life sciences, healthcare / pharma experience, and therapy area knowledge
  • Strong knowledge across research methodologies and practices
  • Proven skills and track record in project and account management, with outstanding client communication and influencing skills
  • A strong track record at business generation – both with new and existing clients
  • Computer proficient: Outlook, Word, PowerPoint and Excel
Benefits

We offer our employees a comprehensive benefits package that focuses on what matters to you – health and well-being, personal finances, professional development, and a healthy work/life balance:

    • Competitive salary plus bonus scheme
    • Medical, dental, and vision insurance options
    • 401(k) plan with employer match
    • Generous amount of paid time off annually + 10 paid holidays
    • Flexible spending accounts for health and dependent care
    • Employee Assistance Program
    • Paid short-term and long-term disability coverage
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About Lumanity

Sourced by ZipRecruiter

Industry

Scientific research and development services

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

Year founded

2022

Social media

Twitter

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