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Client Services Director Jobs in Oregon (NOW HIRING)

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Manager, Client Services, AI, CX

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Proven peopleleadership experience in managing and coaching direct reports. * Experience delivering complex, client-facing AI programs. * Strong understanding of AI/ML concepts, data governance, and ...

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Client Services Director information

See Oregon salary details

$40.7K

$96.2K

$172.3K

How much do client services director jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client services director in Oregon is $96,157.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,700.00 and $115,800.00 per year, depending on experience, location, and employer.

What does a client services director do?

A Client Services Director oversees the relationship between an organization and its clients, ensuring client satisfaction and the successful delivery of services. They manage client accounts, lead client service teams, and develop strategies to meet client needs while supporting business goals. Their responsibilities often include building strong client relationships, addressing concerns, and identifying opportunities for growth. Additionally, they work closely with other departments to ensure consistent and high-quality service delivery.

What are the key skills and qualifications needed to thrive as a client services director?

To thrive as a Client Services Director, you need expertise in account management, strategic planning, and a proven track record in client relationship development, usually supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, analytics platforms, and project management tools is typically required. Outstanding communication, leadership, and problem-solving skills help you build trust with clients and lead teams effectively. These capabilities are crucial for driving client satisfaction, retaining key accounts, and achieving business growth.

What are some common challenges faced by a client services director and how can they be addressed?

A Client Services Director often encounters challenges such as managing multiple high-priority client accounts simultaneously and ensuring consistent delivery of high-quality service. Balancing client expectations with internal resource limitations can be demanding, requiring strong communication and negotiation skills. Building and leading a cohesive team is essential, as is fostering collaboration between sales, operations, and project management teams. Proactively addressing issues, setting clear processes, and maintaining open lines of communication with clients and staff are key strategies for overcoming these challenges.

What is the difference between Client Services Director vs Account Manager?

AspectClient Services DirectorAccount Manager
CredentialsBachelor's degree, experience in client management, leadership skillsBachelor's degree, experience in client relations, communication skills
Work EnvironmentStrategic planning, team leadership, high-level client interactionsDay-to-day client communication, project coordination, relationship management
Employer & Industry UsageMarketing, advertising, consulting firmsAdvertising agencies, tech companies, service providers

The main difference is that a Client Services Director oversees overall client relationships and strategic initiatives, while an Account Manager handles daily client interactions and project execution. The Director role is more strategic and leadership-focused, whereas the Account Manager is more involved in operational client management.

How much does a client services director make in the US?

A client services director in the US typically earns between $90,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What is a client services director?

A client services director is a senior professional responsible for managing client relationships, ensuring customer satisfaction, and overseeing service delivery within an organization. They often lead teams, develop strategies to improve client retention, and coordinate with sales and support departments to meet client needs.
More about Client Services Director jobs

What are the most commonly searched types of Client Services jobs in Oregon?

The most popular types of Client Services jobs in Oregon are:

What cities in Oregon are hiring for Client Services Director jobs?

Cities in Oregon with the most Client Services Director job openings:

Client Services Director jobs near you
Infographic showing various Client Services Director job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $96,157 per year, or $46.2 per hour.

Client Services Advocate

Alternative Youth Activities

Coos Bay, OR • On-site

Full-time

Re-posted 20 days ago

Job description

JOB SUMMARY:
Client Service Advocates provide quality service and meaningful interactions filling a client-
facing role within the organization. As the direct point of interaction with clients, CSA’s are the
main support and source of referrals and case management for existing and potential AYA
clients. Client Service Advocates ensure that the individuals we serve receive the information
and resources necessary for long-term success.
QUALIFICATIONS:
● Must have a minimum of two years of verifiable work experience in the social service
field or relevant education in place of experience or a combination of both.
● Must have a high school diploma or GED
● The ability to creatively problem solve in collaboration with the position requires
attention to detail and the ability to work with clients. Must be able to perform a needs-
based assessment to address mental, social, and physical health programs which may
benefit participants.
● Ability to provide access to and match clients with community project partners and state agencies to facilitate awareness of wrap-around services available to the individuals and households served
Essential functions of the job may include but are not limited to the following:
  • Provide excellent customer service when interacting with clients and the community partners
  • Assess and gather information pertaining to new and existing clients
  • Planning and goal setting as part of case management activities
  • Complete weekly check-in with each assigned individual on the current caseload
  • Complete documentation and client information data entry appropriately and timely
  • Understanding of and ability to recommend and make available local resources
  • Ability to follow directions and multi-task in a fast-moving environment
  • Effectively manage time and tasks
  • Ability to self-start and ask for guidance when needed
  • Desire to help others and the ability to provide case management without bias
  • Responsible for one week in on-call rotation every four weeks to answer crisis line
  • CSAs serve a variety of secondary roles and, with training, may be assigned to one or more programs which include but are not limited to: 
    • Intake and Outreach Services
    • Client Screening
    • Data Research
    • Case Management
    • Event Support
    • Inventory Tracking
    • On-site Residential Support
    • All other duties as assigned
Knowledge Skills and Ability Required:
  • Certificates, Licenses, Registrations, Bonding and/or Testing may be required:
  • Criminal Justice Fingerprint Clearance
  • Valid First Aid card may be required
Rate of Pay
  • $17.00 to $20.00 per hour depending on experience

 

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