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Client Services Associate Jobs in Springfield, MA

Aon

Middle Office Associate

Windsor, CT · On-site

$94K - $111K/yr

Middle Office Associate Fiducient Advisors (a Wealthspire company) opened its doors on May 1, 1995 ... Manage client money movements and account service activities in coordination with custodians, banks ...

NFP Corp

Middle Office Associate

Windsor, CT · Hybrid

$94K - $111K/yr

Associates collaborate with internal teams and custodians to ensure compliance, resolve client ... Manage client money movements and account service activities in coordination with custodians, banks ...

NFP Corp

Middle Office Associate

Windsor, CT · On-site

$94K - $111K/yr

Associates collaborate with internal teams and custodians to ensure compliance, resolve client ... Manage client money movements and account service activities in coordination with custodians, banks ...

KnitWell Group

Part Time Sales Lead

Holyoke, MA

Providing exceptional client services, operating as the Manager on Duty in the absence of a manager ... Coaching Associates "in the moment" on client interactions & performance to maximize productivity ...

LVMH

Operations Associate - Part Time

Holyoke, MA · On-site

$18 - $20.50/hr

VOTRE PROFIL Operations Associate - Part Time Publiée le 20.06.2026 Sephora Retail Référence ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

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Client Services Associate information

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$10

$22

$40

How much do client services associate jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for client services associate in Springfield, MA is $22.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $24.90 per hour, depending on experience, location, and employer.

What does a client service associate do?

A client service associate is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often handle communication via phone, email, or in person, and use customer relationship management (CRM) tools to track interactions and ensure client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Services Associate, and why are they important?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What Is a Client Services Associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

What jobs pay 4000 a week without a degree?

A Client Services Associate typically earns less than $4,000 weekly, but high-paying roles without a degree include sales managers, real estate brokers, and certain skilled trades like electricians or commercial pilots, which often require experience, licensing, or certifications. These roles may involve commission, bonuses, or overtime to reach that income level.

Is a CSA job stressful?

A Client Services Associate (CSA) role can be stressful due to handling customer inquiries, resolving issues, and meeting service standards. The level of stress often depends on the workload, company environment, and communication skills required, but many CSAs develop stress management skills over time.

What are some common challenges faced by Client Services Associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What does a customer service associate do?

A customer service associate, often called a client services associate, handles customer inquiries, resolves issues, and provides information about products or services. They communicate via phone, email, or chat, use customer management software, and aim to ensure customer satisfaction and retention.

What does a Client Services Associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.
More about Client Services Associate jobs
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What job categories do people searching Client Services Associate jobs in Springfield, MA look for? The top searched job categories for Client Services Associate jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Client Services Associate jobs? Cities near Springfield, MA with the most Client Services Associate job openings:
Client Services Associate jobs near you

Public Finance Associate

Oak Ridge Legal Search LLC

Hartford, CT • Hybrid

$190K - $217K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Be an early applicant

Job description

A highly regarded Am Law 200 law firm with a nationally recognized public finance practice, is seeking a Public Finance Associate with a minimum of two years of relevant experience to join its team in Boston, Hartford, New York City, Philadelphia, Stamford, or Washington, DC.

This is an outstanding opportunity to join a sophisticated and collaborative practice representing governmental entities, underwriters, institutional investors, nonprofit organizations, lenders, and other major participants in the public finance market. The position offers significant client contact, meaningful responsibility, and the opportunity to work on complex, high-profile transactions that directly impact communities and public infrastructure projects nationwide.

The practice has a longstanding reputation in the municipal finance space and regularly serves as bond counsel and underwriters' counsel on a broad range of transactions. The selected candidate will have the opportunity to work on debt issuances, restructurings, and other municipal bond matters, with a particular emphasis on affordable housing, student housing, and workforce housing projects.

Responsibilities Include:

  • Assisting with the structuring and execution of public finance transactions
  • Serving as bond counsel and supporting debt issuance and restructuring matters
  • Drafting and reviewing transaction documents
  • Managing deal processes and coordinating with transaction participants
  • Working directly with governmental issuers, financial institutions, nonprofit organizations, and developers
  • Developing strong client-facing, analytical, and transactional skills within a collaborative team environment

Qualifications:

  • Minimum of 2 years of experience involving state and local government transactions or public finance matters
  • Experience with municipal bonds and bond transaction structuring strongly preferred
  • Strong academic credentials and excellent writing, research, analytical, and communication skills
  • Demonstrated understanding of financial and transactional concepts
  • Prior experience in banking, lending, or consumer finance is a plus
  • Admission in the state of the candidate's primary office location is required

Why This Opportunity Stands Out:

  • Nationally respected public finance platform with sophisticated, high-impact work
  • Hybrid work arrangement with approximately 2–3 in-office days per week
  • Direct access to experienced partners and strong mentorship opportunities
  • Formal associate integration and mentoring program
  • Collaborative and collegial culture emphasizing professional development and long-term growth
  • Billable goal of 1,800 hours, including credit for qualifying pro bono and approved DEI activities
  • Strong commitment to attorney wellness, inclusion, and workplace flexibility
  • Recognized nationally for firm culture, innovation, diversity, wellness, and integration initiatives

Compensation & Benefits:

The target base salary range for this position in New York, Massachusetts, and Washington, DC is approximately $190,000 to $217,500, depending on experience, class year, and overall qualifications.

The firm also offers a highly competitive benefits package, including:

  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Flexible spending accounts
  • Generous parental leave
  • 401(k) plan
  • Pet insurance
  • Flexible paid time off
  • Additional wellness and lifestyle benefits

For consideration, please provide a resume and law school transcript. A deal sheet and cover letter are appreciated but not required. All applications are confidential and NOT shared with employers without the candidate's permission.

Oak Ridge Legal Search and the clients we work with are equal opportunity employers and provide equal opportunity to qualified applicants regardless of race, color, religion, national origin, age, gender, gender identity or expression, marital status, sexual orientation, ancestry, physical or mental disability, veteran status or any other legally protected class in accordance with all applicable laws. If a level of experience is indicated, this is a guideline only and does not preclude applications from candidates with more or less experience.