ZipRecruiter

Log In

1

Client Services Associate Jobs in Springfield, IL

Addus Homecare

Family Services Specialist

Greenview, IL · On-site

$17/hr

Prepare and sign client progress reports on a monthly basis: * Scheduled dates and units of service ... An associate's degree from an accredited institution is required or two years of work experience in ...

Addus Homecare

Family Services Specialist

Lincoln, IL

$17/hr

Prepare and sign client progress reports on a monthly basis: * Scheduled dates and units of service ... An associate's degree from an accredited institution is required or two years of work experience in ...

Addus Homecare

Family Services Specialist

Pawnee, IL · On-site

$17/hr

Prepare and sign client progress reports on a monthly basis: * Scheduled dates and units of service ... An associate's degree from an accredited institution is required or two years of work experience in ...

Addus Homecare

Family Services Specialist

Chatham, IL

$17/hr

Prepare and sign client progress reports on a monthly basis: * Scheduled dates and units of service ... An associate's degree from an accredited institution is required or two years of work experience in ...

Office Depot

Retail Part Time Store Associate

Springfield, IL · On-site

$15 - $17.25/hr

... client satisfaction. The Store Associate will support a customer-centric environment, engagement ... The ideal Store Associate should be passionate about sales, delivering exceptional service, and ...

InsCipher

Tax Associate

Springfield, IL · On-site

$21 - $26/hr

Under the direction of the Filing Services Team Lead this role will be responsible for completing ... Ensure proper documents are received and reviewed from client submission * Conduct compliance and ...

previous page

Showing results 41-60

All JobsClient Services Associate JobsClient Services Associate Jobs in Springfield, IL

Client Services Associate information

See Springfield, IL salary details

$10

$22

$40

How much do client services associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for client services associate in Springfield, IL is $22.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $24.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.
More about Client Services Associate jobs
What are the most commonly searched types of Client Services jobs in Springfield, IL? The most popular types of Client Services jobs in Springfield, IL are:
What job categories do people searching Client Services Associate jobs in Springfield, IL look for? The top searched job categories for Client Services Associate jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Client Services Associate jobs? Cities near Springfield, IL with the most Client Services Associate job openings:
Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $46,183 per year, or $22.2 per hour.

Family Services Specialist

Addus Homecare

Greenview, IL • On-site

$17/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Addus HomeCare rating

5.9

Company rating: 5.9 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

134th of 239 rated social care providers

Job description

Addus Home Care strives to help older adults and people with disabilities to live safe and healthy lives at home.

In this job, you will assists families in crisis through DCFS programs including: Family Habilitation Services, Visitation and Housing. Family Service Specialists provide services that help families comply with court-ordered program participation and work through difficult situations. Training is provided through the office and on-the-job.

Family Service Specialist Benefits:

  • Pay is $17/HR
  • DAILY PAY available for select positions!
  • Flexible schedule - full time and part time available
  • Direct deposit
  • Reimbursement for mileage $.70/mile

FSS Duties:

  • Work with families in crisis through DCFS and various State contracts
  • Prepare written reports and maintain accurate records and court testimony
  • Prepare and sign client progress reports on a monthly basis:
    • Scheduled dates and units of service
    • Specific goals/issues to be addressed for each date of service
    • Documentation as to whether each appointment was successful or missed
    • Reports of progress for each identified goal
    • Recommendations for future service
  • Report all child abuse and neglect
  • Immediately report any significant events, changes in family circumstances, or unusual incidents involving the client or family members to their supervisor
  • Attend all mandated training
  • Work directly with families in the home, teaching and demonstrating homemaking skills, parenting skills, anger management, utilizing effective resources
  • Supervised visitation / Unsupervised visitation -- Provide transportation for parent and/or children to and from locations for supervised visitation. Observe all interaction of visitation, parent and child behaviors and redirect according to parenting needs and parent / child behaviors
  • Help families locate housing throughout the local areas. Housing could include public government housing, private rent, or shelter care
  • Assist clients with finding jobs and community resources
  • The goal of services for intact families is to support the family and prevent the placement of the child(ren) out of the home.

FSS Requirements & Competencies:

  • Must be at least 21 years of age
  • An associate's degree from an accredited institution is required or two years of work experience in social work related to child welfare is required.
  • Must have a dependable automobile, a valid driver's license, and proof of auto insurance
  • Must pass the CANTS background check and other required background checks

Eligible employees and their dependents will be offered medical, hospitalization, vision, and dental benefits through the employer sponsored minimum essential plan. Employees are also eligible to enroll in employer sponsored retirement plan after 6 months of service (21 years of age). Accrued paid time off (up to 40 hours per year, based on hours worked). All DCFS employees, who average a minimum of 25 hours over a three-month period, are eligible for holiday pay benefits.

Holiday Schedule:

  • New Year's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.

What Addus HomeCare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom