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Client Services Associate Jobs in Aurora, IL (NOW HIRING)

Investortools Inc

Client Services Associate

Naperville, IL · On-site

$70K - $90K/yr

Client Services Associate Investortools has been a leader in fixed-income technology for over four decades, supporting institutional investors with portfolio management and credit analysis software ...

Investortools

Client Services Associate

Naperville, IL · On-site

$70K - $90K/yr

What You'll Do As a Client Services Associate, you'll immerse yourself in the world of fixed-income investing and develop a deep understanding of how our clients operate. You'll study their business ...

eTeam

SS-Client Service Associate

Chicago, IL · On-site

Financial Services The Client Service Associate partners with associates across Global Client Group to service clients (Institutional and High Net Worth) or Distributors investing in, or distributing ...

Real Soft

CW-SS-Client Service Associate

Chicago, IL · On-site

The Client Service Associate partners with associates across Global Client Group to service clients (Institutional and High Net Worth) or Distributors investing in, or distributing the company ...

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Client Services Associate information

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How much do client services associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for client services associate in Aurora, IL is $22.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $24.81 per hour, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

What are the most commonly searched types of Client Services jobs in Aurora, IL?

The most popular types of Client Services jobs in Aurora, IL are:

What job categories do people searching Client Services Associate jobs in Aurora, IL look for?

The top searched job categories for Client Services Associate jobs in Aurora, IL are:

What cities near Aurora, IL are hiring for Client Services Associate jobs?

Cities near Aurora, IL with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Aurora, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $46,198 per year, or $22.2 per hour.

Client Services Associate

Valor Capital Partners

Frankfort, IL • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

We’re growing at Valor Capital Partners — and we’re looking for the right person to grow with us.


I’m excited to share that we’re hiring a Client Services Associate to join our team.


We’ve worked hard to build Valor around a simple idea: take exceptional care of our clients, work hard for each other, and build something we’re proud of.


As our firm continues to grow, we’re looking for someone who is motivated, dependable, great with people, and wants to be part of a team where their contribution genuinely matters.


If you know someone who would be a great fit — or if that person might be you — I’d love to connect.


#Hiring #FinancialServices #WealthManagement #FinancialPlanning #CareerOpportunity #ValorCapitalPartners


Company Description Valor Capital Partners provides securities and advisory services through LPL Financial, a Registered Investment Advisor and Member FINRA/SIPC. The firm operates within a highly regulated environment, focusing on compliance with industry standards and state-specific registration requirements. Financial professionals at Valor Capital Partners serve clients only in states where they are properly licensed, ensuring responsible and ethical business practices. Team members work within established guidelines to maintain accurate, transparent communication with clients and uphold regulatory obligations. This structure offers client-facing professionals a clear framework for delivering high-quality financial services and

support.

Role Description The Client Services Associate is a full-time, on-site role based in Frankfort, IL. This role supports financial professionals by responding to client inquiries, managing account-related requests, and ensuring timely, accurate follow-through on service needs. Day-to-day responsibilities include handling phone and email communication, preparing and processing client documentation, maintaining up-to-date client records, and coordinating with internal and external partners to resolve issues. The Client Services Associate will also assist with scheduling appointments, preparing meeting materials, and providing administrative support to help deliver a consistent, high-quality client experience. The role requires attention to detail, strong organizational skills, and a commitment to working within regulatory guidelines.

Qualifications

  • Strong client-facing skills, including Client Services and Customer Service, with a focus on responsiveness and professionalism.
  • Experience in Customer Support, including managing inquiries, resolving issues, and maintaining accurate records.
  • Clear and effective Communication skills, both written and verbal, with the ability to explain information in a straightforward manner.
  • Basic understanding of Finance or interest in financial services, with willingness to learn industry regulations and products.
  • High level of integrity and discretion when handling sensitive client information.
  • Strong organizational and time-management abilities, with attention to detail and follow-through.
  • Proficiency with standard office software and CRM or client management systems.
  • Ability to work on-site in Frankfort, IL and collaborate effectively with a small, professional team.
  • Relevant coursework or experience in business, finance, or a related field; prior experience in a financial or professional services environment is a plus.

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