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Client Services Associate Jobs in Moline, IL (NOW HIRING)

Client Services Specialist

Port Byron, IL · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associate's degree or equivalent professional experience WHAT IT'S LIKE TO BE OUR CLIENT SERVICES SPECIALIST This role is the heartbeat of our front office, connecting clients and team members to ...

Tax Associate

Muscatine, IA · On-site

$54K - $73K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

Tax Associate

Davenport, IA · On-site

$48K - $64K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

Tax Associate

Davenport, IA · On-site

$51K - $69K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

Tax Associate

Davenport, IA · On-site

$55K - $74K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

Tax Associate

Bettendorf, IA · On-site

$52K - $70K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

Tax Associate

Clinton, IA · On-site

$55K - $73K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

Tax Associate

Moline, IL · On-site

$14.45 - $18/hr

  • Retirement

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

Tax Associate

Moline, IL · On-site

$14.45 - $18/hr

  • Retirement

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

Tax Associate

Rock Island, IL · On-site

$14.45 - $18/hr

  • Retirement

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

Tax Associate

East Moline, IL · On-site

$14.45 - $18/hr

  • Retirement

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

Client Partner

Moline, IL · On-site

$170K - $220K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Partner - Manufacturing About Cognizant Cognizant is one of the world's leading professional ... Cognizant's unwavering focus on our clients is led by over 350,000 associates, who deliver services ...

Client Care Representative - Moline

Moline, IL · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide efficient and professional service while answering general account questions, addressing ... May provide project and support for Deposit Operations associates and other departments. * May ...

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Client Services Associate information

See Moline, IL salary details

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How much do client services associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for client services associate in Moline, IL is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What cities near Moline, IL are hiring for Client Services Associate jobs?

Cities near Moline, IL with the most Client Services Associate job openings:

Infographic showing various Client Services Associate job openings in Moline, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $42,094 per year, or $20.2 per hour.

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Job description

If you have a great attitude, an eye for detail, and a heart for helping others, then you could be the Client Services Specialist we're looking for at New Horizon Kennel!

Our Port Byron, IL office is looking for someone who already has front-desk/customer-facing experience and is ready for their next big career move! If that sounds like you, you can enjoy:

  • Competitive pay starting at $18.00 - $20.00/hour (based on experience)
  • Health insurance (for full-time employees)
  • Dental and vision insurance
  • A retirement plan with Employer Match
  • Paid time off (PTO)
  • Employee discounts
  • Professional development assistance

We offer both full- and part-time positions with established schedules designed to support our team and ensure consistent, high-quality care. Join our positive, team-oriented office and play a meaningful role in caring for the pets in our community!

WHAT WE NEED FROM YOU

Required:

  • 2+ years of front office, customer-facing experience
  • 2+ years of experience using Microsoft applications, including Excel
  • Ability to sit, stand, walk, bend, and lift up to 50 lbs. as needed
  • Strong attention to detail and organizational skills
  • Excellent communication and customer service skills
  • Strong critical thinking skills and time management abilities

Preferred:

  • Experience in pet care, boarding, grooming, veterinary, or service-based scheduling environments
  • Associate's degree or equivalent professional experience

WHAT IT'S LIKE TO BE OUR CLIENT SERVICES SPECIALIST

This role is the heartbeat of our front office, connecting clients and team members to keep each day running smoothly and efficiently. You'll support clients in person, over the phone, and electronically-providing thoughtful, attentive service and ensuring an excellent experience.

Strong attention to detail and accuracy are essential as you schedule appointments, enter and maintain pet profiles, update records, and manage client accounts. We're looking for someone with a positive, team-focused attitude and a genuine desire to help others-along with a love for animals that matches our own.

This is a fast-paced role that requires reliability, professionalism, multitasking, and a calm, client-focused approach during busy periods.

SCHEDULE & AVAILABILITY

We offer both full-time and part-time positions with schedules created in advance.

Full-Time Availability

Candidates must be available within the following operating hours as needed:

• Monday – Friday: 7:30 AM - 6:30 PM

• Saturday: 8:00 AM - 6:30 PM

• Sunday: 3:00 PM - 7:00 PM

Part-Time Availability

Part-time team members typically work 20–30 hours per week, with shifts scheduled in advance within the following timeframes:

• Monday – Saturday: 7:30 AM to 12:30 PM or 1:30 PM to 6:30 PM

Please note: For both full- and part-time positions, schedules vary from week to week based on business needs. While you will not be scheduled for every day or shift listed above, flexibility and availability within these timeframes are important to support the team and provide excellent care.

Weekend availability is required for this role. During peak periods, including the days surrounding holidays, and other busy seasons, full availability is expected to support our team and provide the highest level of care for our clients during high-volume times.

READY TO BECOME OUR NEW CLIENT SERVICES SPECIALIST?

In operation since 2012, we have a stellar reputation in our community and the surrounding region as a modern pet care facility committed to quality services and excellent care for dogs and cats. We uphold the highest standards and do our utmost to provide a safe, comfortable, and engaging environment. Our high-performance services include grooming, lodging, training, enrichment playgroups, and more! We're not only a great place for pets to play but a great place for animal lovers to work. We offer competitive pay, great benefits, career development opportunities, and a positive work culture. Join us!

Take the first step by completing our short initial application!