Client Services Associate Jobs in Pickering, ON (NOW HIRING)

As an Associate at JPMorgan, you will join one of the world's top five most admired and prominent companies. For JPMorgan, people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. You will get the opportunity to work in a diverse team that accurately delivers securities valuation services through a wide range of daily and monthly activities. You will play one of the most important roles in the asset pricing services and have the opportunity to enhance business processes and systems through different optimization projects.  Come join us and be a part of one of the best financial services companies in the world.

As an Associate in Global Valuation Services at JPMorgan Chase, you will be working in a team environment to deliver accurate and timely asset pricing through a wide range of activities such as: maintaining a strict control environment, performing value add analysis and collaborating with internal teams to develop scalable production processes.  The Global Valuation Services group has access to firm wide training available to improve skills and learn new capabilities.  There is opportunity to learn about new automation tools and take ownership of processes to improve capacity, efficiency and control.  You would be the perfect fit for us if you have great attention to detail, the ability to execute time sensitive tasks, and have a passion to drive solutions across organizational boundaries.  Global Valuation Services Group offers the opportunity to work within a hybrid environment. 

Job Responsibilities

• Contribute to ongoing developments of the pricing control process and resolve issues escalated by the team.  Identifying control gaps and look to implement tactical and strategic solutions through technological and/ or procedural enhancement.
• Leverage industry experience to identify and implement process improvements to increase efficiency and reduce risk that may cause client account impacts and money/ reputational loss for the company.
• Liaise with clients, vendors, auditors, teams (internally and externally) while responding to inquiries and conducting pricing research in a prompt and professional manner.
• Create and present updates to larger audiences including senior management. 
• Create and maintain a positive and collaborative work environment for the team.
• Cross train new hires and current employees on new tools and specific client processes.
• The role holder will be required to operate flexible working hours to cover early starts and/or late finishes as demanded by the business.

Required qualifications, capabilities, and skills 

• Bachelor degree with preference in Finance, Accounting, Economics, Mathematics, Computer Science or related field.
• Two plus years of experience in Fixed Income, Fund Valuation, Pricing or other related roles.
• Strong analytical/ problem solving skills and attention to detail.  Ability to trouble shoot exceptions and issues quickly to avoid market exposure.
• Strong knowledge of Excel, including pivot tables, v-lookups, macros, etc.
• Demonstrate ability to effectively communicate within a team environment and interact across departments.
• Strong knowledge of industry activities, particularly corporate actions, index tracking, stock markets, and fixed income products. 
• Self-motivated and proactive with the proven ability to work accurately and under pressure to meet deadlines both independently and in multiple team structures.
• Previous Team Leadership experience and working with multiple vendors, clients and shared services both internally and externally.
• Experience with process improvements through focus on efficiency increase and risk reduction.
• High aptitude for learning new technologies.
• Pricing vendor knowledge, i.e. ICE, Pricing Direct, Bloomberg, Reuters.

Preferred qualifications, capabilities, and skills 

• Previous Team Leadership experience and working with multiple vendors, clients and shared services both internally and externally.
• Experience with process improvements through focus on efficiency increase and risk reduction.
• High aptitude for learning new technologies.
• Pricing vendor knowledge, i.e. ICE, Pricing Direct, Bloomberg, Reuters.