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Client Services Assistant Jobs in Red Bank, NJ (NOW HIRING)

Sago

Client Services Manager

New York, NY · On-site

As a Client Services Manager at our focus group facility, your leadership role is multifaceted ... Assure all participant compensation is processed and reports are accurate. * Assist in the ...

IQVIA

Client Services Manager

New York, NY · Remote

The Client Service Manager is an integral part of our team at Simpson Healthcare. Our Client ... met * Assist with synthesizing client feedback for implementation * Collaborate with internal ...

Sago

Client Services Manager

New York, NY · On-site

$60K/yr

As a Client Services Manager at our focus group facility, your leadership role is multifaceted ... Assure all participant compensation is processed and reports are accurate. * Assist in the ...

Sago

Client Services Manager

New York, NY · On-site

$60K/yr

As a Client Services Manager at our focus group facility, your leadership role is multifaceted ... Assure all participant compensation is processed and reports are accurate. * Assist in the ...

IQVIA

VP, Client Services

New York, NY

Collaborate with SVP and Client Services Team in identifying opportunities to provide additional services that will assist client in attaining desired outcomes. * Attend and ensure success and a ...

Integrityfex

Client Services Representative

New York, NY · Remote

$17.50 - $23.75/hr

Client Services Representative **Remote Opportunity** Integrity FEX is growing and seeking Client ... Answer questions regarding available coverage options. * Assist clients through the application ...

RFA

Client Services Engineer

New York, NY

The Client Services Engineer provides technical assistance to computer system users ... Able to troubleshoot mobile devices (setup, email and security tokens). * Assist system users by ...

RFA

Client Services Engineer

New York, NY · On-site

$80K - $100K/yr

The Client Services Engineer provides technical assistance to computer system users ... Able to troubleshoot mobile devices (setup, email and security tokens). * Assist system users by ...

RFA

Client Services Engineer

New York, NY · On-site

$80K - $100K/yr

The Client Services Engineer provides technical assistance to computer system users ... Able to troubleshoot mobile devices (setup, email and security tokens). * Assist system users by ...

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Client Services Assistant information

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How much do client services assistant jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for client services assistant in Red Bank, NJ is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.41 per hour, depending on experience, location, and employer.

What is a client services assistant?

Client Services Assistants are professionals who support a company’s clients by addressing their needs, answering questions, and ensuring a positive experience. They typically handle administrative tasks, schedule appointments, manage correspondence, and may assist with problem resolution. Their role is crucial in maintaining strong client relationships and ensuring that clients are satisfied with the services provided by the organization.

What are some typical challenges a client services assistant might face and how can they overcome them?

Client Services Assistants often juggle multiple client requests and administrative tasks simultaneously, which can make time management a common challenge. Prioritizing urgent client needs while maintaining attention to detail in documentation is essential. Developing strong organizational skills and proactively communicating with clients and team members can help manage workload and prevent misunderstandings. Regular check-ins with supervisors or senior team members can also provide guidance and support for handling complex client issues.

What is the difference between Client Services Assistant vs Customer Service Representative?

AspectClient Services AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentOffice settings, client-facing roles, administrative supportCall centers, retail, office settings, customer support centers
Employer & IndustryFinancial services, consulting, professional servicesRetail, telecommunications, hospitality, various industries
Search & Comparison IntentUnderstanding support roles assisting clients directlyHandling customer inquiries and resolving issues

The main difference between a Client Services Assistant and a Customer Service Representative lies in their focus and work environment. Client Services Assistants typically work in professional settings supporting specific clients, often with a focus on account management. Customer Service Representatives usually handle general customer inquiries across various industries, often via phone or online. Both roles require strong communication skills but differ in their scope and industry application.

What are the most commonly searched types of Client Services jobs in Red Bank, NJ?

The most popular types of Client Services jobs in Red Bank, NJ are:

What are popular job titles related to Client Services Assistant jobs in Red Bank, NJ?

For Client Services Assistant jobs in Red Bank, NJ, the most frequently searched job titles are:

What job categories do people searching Client Services Assistant jobs in Red Bank, NJ look for?

The top searched job categories for Client Services Assistant jobs in Red Bank, NJ are:

What cities near Red Bank, NJ are hiring for Client Services Assistant jobs?

Cities near Red Bank, NJ with the most Client Services Assistant job openings:

Client Services Assistant jobs near you

Client Services Manager

New York, NY • On-site

Sago
Marketing • 51 - 200 employees
Learn more about Sagoexternal

Full-time, Part-time

Re-posted 3 days ago

Job description

Sago is a global leader in market research and data solutions, committed toconnectinghuman answers to business questions.The world is transforming, and Sago is continuously reaching new heights, redefining our solutions beyond our clients' wildest expectations, and making it smarter, faster, and easier to gain insights that matter.

We're a team of innovators, strategists, and problem-solvers,passionateand inspired thinkers, who celebrate our wins. Vibrantleaderswho empower our colleagues and innovate the Market Research industry.Curiouslearners,constantly finding new ways to transform.Boldthinkers andauthenticteam members who show up to work every day being ourselves, never afraid of new ideas or opinions - because we believe they matter.
As a Client Services Manager at our focus group facility, your leadership role is multifaceted, encompassing the orchestration of smooth and efficient facility operations. You will be responsible for the main flow of administrative and operational aspects. Anticipating and meeting client needs is paramount. Your hands-on involvement in managing staff, coordinating logistics, coupled with a commitment to delivering exceptional customer service, will contribute not only to the success of individual in person projects but also to the facility's overall reputation in the competitive market research industry. This position is 100% in-person, in our facility in New York City, reporting to the Facility Director.

  • Foster positive onsite experiences to drive return business.
  • Serve as a dedicated on-site concierge in the local Facility, fostering a welcoming atmosphere and delivering outstanding customer service.
  • Proactively identify and promptly address any signs of client dissatisfaction or a potential decline in trust, fostering a positive and responsive approach to client concerns.
  • Lead Team of Facility Supervisor(s), Site Supervisor(s), and Client Service Representatives (CSR).
  • Supervise staff to ensure the highest level of client and respondent satisfaction.
  • Ensure they uphold consistency, efficiency, and attention to detail.
  • Work with Facility Director (FD) in the training and development of employees.
  • Assists FD in providing continuous feedback and career coaching.
  • Supports FD in annual formal employee evaluations/performance reviews for full-time and part-time staff.
  • Operational Oversight:
    • Effectively delegate tasks to facility staff, ensuring a comprehensive understanding of the client's expectations and project nuances.
    • Oversee the execution of hospitality and administrative functions within the facility, ensuring seamless management and efficient operation.
    • Coordinate with outside vendors to ensure timely delivery of client needs to a high standard.
    • Assist in basic IT/AV issues and report problems to the AV/IT Department.
    • Provide secondary support to Project Managers with in-house project client services and client feedback.
    • Maintain the facility and collaborate with property management and approved vendors.
  • Project Execution and Administrative Tasks:
    • Review all project materials at project kick off to understand the scope.
    • Attend kick-off calls with clients.
    • Engage in thorough communication with clients ahead of research initiatives, to ensure all needs are collected for projects.
    • Follow all set facility project execution protocols including paperwork, client welcome and staff briefings.
    • Ensure client food service and day of requests are fully addressed.
    • Assure all participant compensation is processed and reports are accurate.
    • Assist in the preparation and/or review of invoice requests, ensuring accuracy and complete all necessary aspects of project close out.
    • Perform any or all CSR duties when appropriate and necessary.
    • Schedule participants in internal platform systems for room rentals.
  • Other duties as assigned.
FocusGroupJobs logo

About FocusGroupJobs

Sourced by ZipRecruiter

FocusGroupJobs, based in Iselin, NJ, US, is a leading company in the market research industry. Functioning via their official website focusgroup.com, the firm connects businesses with their target audience to gather valuable insights. They specializes in organizing and conducting focus group discussions, offering businesses with crucial consumer opinions to help shape products, services, or advertising strategies. Since its foundation, the company has prioritized maintaining quality services and representing the diverse interests of the consumer world.

Industry

Marketing

Company size

51 - 200 Employees

Headquarters location

Iselin, NJ, US

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