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Client Services Assistant Jobs in Graham, WA (NOW HIRING)

Client Service Coordinator

Puyallup, WA · On-site

$19.25 - $25.25/hr

... services Assist incoming clients by completing the required documentation, entering all pet ... Client service skills - Consistently ensures the team provides the client with attentive, courteous ...

Responsible to conduct documented internal audit. * Assist MSD in compiling and reporting performance measurement statistics for the Client Service Team. * Participate fully with other team members ...

Responsible to conduct documented internal audit. * Assist MSD in compiling and reporting performance measurement statistics for the Client Service Team. * Participate fully with other team members ...

This is a unique opportunity to assist the Judges and Court Administrator in developing probation services guidelines and policies ahead of the reopening of Auburn Municipal Court. By applying for ...

Client Service Coordinator

Lakewood, WA · On-site

$19.50 - $25.25/hr

... servicesAssist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ...

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Client Services Assistant information

See Graham, WA salary details

$11

$19

$27

How much do client services assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for client services assistant in Graham, WA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.36 per hour, depending on experience, location, and employer.

What is a client services assistant?

Client Services Assistants are professionals who support a company’s clients by addressing their needs, answering questions, and ensuring a positive experience. They typically handle administrative tasks, schedule appointments, manage correspondence, and may assist with problem resolution. Their role is crucial in maintaining strong client relationships and ensuring that clients are satisfied with the services provided by the organization.

What are some typical challenges a client services assistant might face and how can they overcome them?

Client Services Assistants often juggle multiple client requests and administrative tasks simultaneously, which can make time management a common challenge. Prioritizing urgent client needs while maintaining attention to detail in documentation is essential. Developing strong organizational skills and proactively communicating with clients and team members can help manage workload and prevent misunderstandings. Regular check-ins with supervisors or senior team members can also provide guidance and support for handling complex client issues.

What is the difference between Client Services Assistant vs Customer Service Representative?

AspectClient Services AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentOffice settings, client-facing roles, administrative supportCall centers, retail, office settings, customer support centers
Employer & IndustryFinancial services, consulting, professional servicesRetail, telecommunications, hospitality, various industries
Search & Comparison IntentUnderstanding support roles assisting clients directlyHandling customer inquiries and resolving issues

The main difference between a Client Services Assistant and a Customer Service Representative lies in their focus and work environment. Client Services Assistants typically work in professional settings supporting specific clients, often with a focus on account management. Customer Service Representatives usually handle general customer inquiries across various industries, often via phone or online. Both roles require strong communication skills but differ in their scope and industry application.

What job categories do people searching Client Services Assistant jobs in Graham, WA look for?

The top searched job categories for Client Services Assistant jobs in Graham, WA are:

What cities near Graham, WA are hiring for Client Services Assistant jobs?

Cities near Graham, WA with the most Client Services Assistant job openings:

Infographic showing various Client Services Assistant job openings in Graham, WA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $40,783 per year, or $19.6 per hour.

Client Services Coordinator

Vibrant Health Homecare

Tacoma, WA • On-site

$26 - $28/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 17 days ago


Job description

Are you a dedicated CNA who’s ready to take the next big step in your professional journey? If so, please consider joining Vibrant Health Homecare. We are a homecare and supported living agency based in Tacoma. Our mission is to support seniors and individuals with disabilities in achieving their individually defined goals.

CURRENTLY HIRING FOR:

We're looking for a Client Services Coordinator. The Client Services Coordinator is responsible for client intake, service coordination, and quality control assurance. 

QUALIFICATIONS

  • Must have a high school diploma or GED 

  • An associate's or bachelor's degree in human sciences is strongly recommended. 

  • Must be at least 18 years old

  • Must have at least one year of experience as a DSP, CNA, or HCA.

  • Must be proficient in computer use and programs such as Word and Excel.

  • Must be able to follow instructions to complete work as assigned

  • Maintains a current state driver’s license and a dependable insured automobile.

  • Demonstrated self-motivation, self-direction, organizational skills, flexibility, and the ability to coordinate multiple tasks simultaneously

  • Presents a neat appearance and positive work attitude

RESPONSIBILITIES:

Client intake:

  • Answers inquiries from potential clients about our services

  • Follows up on referrals after initial contact, weekly follow-ups for up to 6 weeks

  • Schedules in-home visits and meet with potential clients to go over services that Vibrant offers

  • Perform intake assessments. 

  • Develop client care plans and support plans

  • Discuss with the staffing coordinator about the staffing needs of the client (hours of service and caregiver skill level) for the scheduler to match the client with the appropriate caregiver. What are the skills needed for the caregiver to work with this specific client?

  • On the first day of service, meet the client with the caregiver, introduce them to each other, and go over the support plan

Service Coordination 

  • Acts as the primary contact regarding client services 

  • Answer questions from clients and caregivers about ongoing services. 

  • Review service notes and data daily and follow up on any concerns you find in the notes (MAR, ISP data, Sleep Logs, T-logs, etc.)

  • Discuss with the staffing coordinator the staffing needs of the client for the scheduler to match the client with the appropriate caregiver. What skills and availability are needed for the caregiver to work with each specific client?

  • Assist as needed in the hiring and orientation of new employees. Participating in interviews will help you decide if the caregiver is the right fit for the client.

Quality Assurance 

  • Schedule and perform client supervisory visits

  • Schedule and perform aide supervisory visits. 

  • Participate in ongoing orientation and training of new staff with clients

  • Takes a turn to be on-call for emergencies 

  • Cover shifts if the agency cannot find coverage and the client cannot be left alone

  • Monthly: Review and write a client quality assurance note (ISP goals, sleep logs, MAR, ISP, Activities, etc.).

  • Quarterly: Schedule a care conference meeting between Vibrant, the client, and the guardian to review how the service is going. Address client goals and progress, challenges, medications, activities, current needs, etc. Write a quarterly quality assurance note afterward. You may share it with case managers and guardians.

WHY JOIN THE INDUSTRY?

  • Medical, Dental, and Vision benefits are available

  • PTO & Sick leave

  • Weekly pay

  • Competitive compensation