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Client Services Assistant Jobs in Austin, TX (NOW HIRING)

Envolve

Resident Services Coordinator

San Marcos, TX · On-site

$24 - $25/hr

Greet and assist all prospective residents. * Help create and maintain at all times a company direction designed to develop loyalty, team spirit and unity of all Envolve Client Services Group ...

Ercot

Client Services Account Manager

Taylor, TX

... to assist in developing mutual team goals * Maintains and expands knowledge of ERCOT market ... Prefer experience with mission-critical data processing, customer service, collaboration, and ...

Pace

Client Services Tech 1

Austin, TX · On-site

$16/hr

Client Services Technician (Sample Receiving/Courier) Compensation: $16.00 per hour Hours: Monday ... Keep work area clean and organized. * Assist with cleaning and maintaining the office. What you'll ...

Pacelabs

Client Services Tech 1

Austin, TX

$16/hr

Client Services Technician (Sample Receiving/Courier) Compensation: $16.00 per hour Hours: Monday ... Keep work area clean and organized. * Assist with cleaning and maintaining the office. What you'll ...

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All JobsClient Services JobsClient Services Assistant JobsClient Services Assistant Jobs in Austin, TX

Client Services Assistant information

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How much do client services assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for client services assistant in Austin, TX is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.64 per hour, depending on experience, location, and employer.

What is a client services assistant?

Client Services Assistants are professionals who support a company’s clients by addressing their needs, answering questions, and ensuring a positive experience. They typically handle administrative tasks, schedule appointments, manage correspondence, and may assist with problem resolution. Their role is crucial in maintaining strong client relationships and ensuring that clients are satisfied with the services provided by the organization.

What are some typical challenges a client services assistant might face and how can they overcome them?

Client Services Assistants often juggle multiple client requests and administrative tasks simultaneously, which can make time management a common challenge. Prioritizing urgent client needs while maintaining attention to detail in documentation is essential. Developing strong organizational skills and proactively communicating with clients and team members can help manage workload and prevent misunderstandings. Regular check-ins with supervisors or senior team members can also provide guidance and support for handling complex client issues.

What is the difference between Client Services Assistant vs Customer Service Representative?

AspectClient Services AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentOffice settings, client-facing roles, administrative supportCall centers, retail, office settings, customer support centers
Employer & IndustryFinancial services, consulting, professional servicesRetail, telecommunications, hospitality, various industries
Search & Comparison IntentUnderstanding support roles assisting clients directlyHandling customer inquiries and resolving issues

The main difference between a Client Services Assistant and a Customer Service Representative lies in their focus and work environment. Client Services Assistants typically work in professional settings supporting specific clients, often with a focus on account management. Customer Service Representatives usually handle general customer inquiries across various industries, often via phone or online. Both roles require strong communication skills but differ in their scope and industry application.

What are the most commonly searched types of Client Services jobs in Austin, TX?

The most popular types of Client Services jobs in Austin, TX are:

What are popular job titles related to Client Services Assistant jobs in Austin, TX?

For Client Services Assistant jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Client Services Assistant jobs in Austin, TX look for?

The top searched job categories for Client Services Assistant jobs in Austin, TX are:

What cities near Austin, TX are hiring for Client Services Assistant jobs?

Cities near Austin, TX with the most Client Services Assistant job openings:

Client Services Assistant jobs near you
Infographic showing various Client Services Assistant job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,275 per year, or $19.8 per hour.

Client Services Assistant

Pillsbury Winthrop Shaw Pittman Llp

Austin, TX • On-site

$50 - $60K/hr

Full-time

Re-posted 18 days ago

Job description

Austin, TexasJob Description

Client Services Assistant - Austin Office

Position Summary

Pillsbury Winthrop Shaw Pittman LLP is seeking a Client Services Assistant (CSA) to support our Austin office. This position reports to the Regional Director of Administration and the Regional Human Resources Manager for the Texas offices.

The Client Services Assistant serves as the first point of contact for clients, visitors, and callers while ensuring the smooth day-to-day operations of the office. This role requires exceptional client service, strong organizational skills, attention to detail, and the ability to thrive in a fast-paced professional environment.

Primary Responsibilities

The Client Services Assistant is responsible for ensuring the efficient daily operations of the reception desk and office, including but not limited to:

  • Delivering exceptional client service by greeting and assisting clients, visitors, attorneys, and staff in a professional and welcoming manner.
  • Answering and directing all incoming calls received at the main reception desk.
  • Managing visitor registration, assigning offices to visiting attorneys, and coordinating conference room reservations.
  • Coordinating meeting logistics, including catering, technology, room setup, and meeting supplies.
  • Managing food orders for the office and coordinating catering for meetings and events.
  • Providing administrative support as needed, including preparing expense reports, check requests, new business memos, mailings, presentation binders, electronic files, travel arrangements, and meeting scheduling.
  • Assisting with the planning, coordination, and execution of office events and programs in partnership with Human Resources, Recruiting, Business Development, and other departments.
  • Supporting additional administrative and operational projects as assigned.

Additional Requirements

  • This is a full-time position requiring a 40-hour workweek.
  • In-office attendance is required five days per week.
  • Occasional overtime is required based on business needs, including assisting with office meetings, client functions, recruiting activities, and firm events that may take place outside of normal business hours.
  • May be assigned additional responsibilities and projects as needed.

Qualifications

The ideal candidate will possess:

  • 3+ years of experience in a professional services environment (law firm experience preferred).
  • Outstanding administrative, organizational, and interpersonal skills.
  • Exceptional attention to detail, accuracy, and proofreading abilities.
  • Strong verbal and written communication skills with a polished, professional demeanor.
  • The ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced environment.
  • A proactive, self-motivated approach with excellent judgment and problem-solving skills.
  • A positive, collaborative, and client-service-oriented attitude with the ability to interact effectively with attorneys, clients, and staff at all levels.
  • Professional appearance and the ability to handle confidential and sensitive matters with discretion.
  • Flexibility to adapt to changing priorities, technologies, and office procedures.
  • Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
  • A bachelor's degree preferred, or an equivalent combination of education and relevant experience.


The expected salary range for this position is $50-$60k. Final compensation will be determined based on several factors, including but not limited to, relevant experience, qualifications, skill set, and geographic location.

Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer.

If you require an accommodation in order to apply for a position, please contact us at PillsburyWorkday@pillsburylaw.com.

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