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Client Service Jobs in Chicago, IL (NOW HIRING)

Hackajob

Client Service Analyst

Chicago, IL · On-site

Client Service Analyst Join JPMorganChase's Trade & Working Capital Client Service group and make an impact by supporting a global client base with unique, complex service needs. You'll develop ...

Kestra Financial

Client Service Associate

Schaumburg, IL · On-site

$14.25 - $19.75/hr

Client Service Associate Summary The Client Service Associate reports to the Senior Client Service Associate and is critical to appropriately leveraging Advisors' time. This position utilizes ...

hackajob

Client Service Analyst

Chicago, IL · On-site

Client Service Analyst Join JPMorganChase's Trade & Working Capital Client Service group and make an impact by supporting a global client base with unique, complex service needs. You'll develop ...

CPS

Client Service Associate

Chicago, IL · On-site

$15 - $20.50/hr

Client Service Associate We are seeking a motivated and detail-oriented Client Service Associate to join our dynamic team. This position is ideal for a professional with a strong background in client ...

NFP

Client Service Associate

Chicago, IL · On-site

$15 - $20.50/hr

The Client Services Associate must provide superior client service by identifying the client's wants and needs, acting on, and/or delegating items and following through to completion while keeping ...

Mission Wealth

Client Service Representative

Lisle, IL · On-site

$65K/yr

As our Client Services Representative, your creative problem-solving skills and impeccable attention to detail are key to providing support to the Operations department as well as assisting the ...

Aegis Worldwide

Client Service Associate

Niles, IL · On-site

$14.50 - $20/hr

Client Services Associate The Client Services Associate is the primary customer-facing liaison and serves as a bridge between Sales and Project Management. This role focuses on understanding customer ...

eTeam

SS-Client Service Associate

Chicago, IL · On-site

Client Service Associate Location: Chicago, IL 60606 (Onsite; might be hybrid) Duration: 12 Months (Possible extension) Client: Financial Services The Client Service Associate partners with ...

NFP Corp

Client Service Associate

Chicago, IL · Hybrid

$15 - $20.50/hr

The Client Services Associate must provide superior client service by identifying the client's wants and needs, acting on, and/or delegating items and following through to completion while keeping ...

ECG Resources

Client Service Associate

Chicago, IL · Hybrid

$15 - $20.50/hr

Established Multi-Family Office seeks a Client Service Associate to service their UHNW clients by providing full suite of family office services. * Act as the daily point of contact for receiving ...

ECG Resources

Client Service Associate

Chicago, IL · Hybrid

$15 - $20.50/hr

Established Multi-Family Office seeks a Client Service Associate to service their UHNW clients by providing full suite of family office services. * Act as the daily point of contact for receiving ...

NFP Corp

Client Service Associate

Chicago, IL · On-site

$15 - $20.50/hr

The Client Services Associate must provide superior client service by identifying the client's wants and needs, acting on, and/or delegating items and following through to completion while keeping ...

NFP Corp

Client Service Associate

Chicago, IL · On-site

$15 - $20.50/hr

The Client Services Associate must provide superior client service by identifying the client's wants and needs, acting on, and/or delegating items and following through to completion while keeping ...

Aon

Client Service Associate

Chicago, IL · On-site

$15 - $20.50/hr

The Client Services Associate must provide superior client service by identifying the client's wants and needs, acting on, and/or delegating items and following through to completion while keeping ...

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Showing results 21-40

All JobsClient Service JobsClient Service Jobs in Chicago, IL

Client Service information

See Chicago, IL salary details

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How much do client service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for client service in Chicago, IL is $19.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.54 per hour, depending on experience, location, and employer.

What is a client service?

Client service jobs focus on assisting customers or clients by addressing their needs, answering questions, solving problems, and ensuring satisfaction with a company’s products or services. These roles can be found in various industries, such as finance, retail, hospitality, and technology. Client service professionals often communicate directly with clients through phone, email, chat, or in person and must have strong communication and problem-solving skills. Their goal is to build positive relationships and help retain clients for the business.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you build trust and resolve client concerns effectively. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining a positive company reputation.

How does a client service professional typically collaborate with other departments to address client needs?

Client Service professionals often act as the primary point of contact for clients, but they regularly collaborate with teams like Sales, Account Management, and Technical Support to resolve client inquiries efficiently. This cross-functional teamwork ensures that client issues are addressed holistically and with the right expertise. Clear communication skills and the ability to coordinate between departments are crucial for success in this role. Regular meetings and shared client updates are common practices to maintain alignment and deliver a seamless client experience.

What are the most commonly searched types of Client Service jobs in Chicago, IL?

The most popular types of Client Service jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Client Service jobs?

Cities near Chicago, IL with the most Client Service job openings:

Client Service jobs near you
Infographic showing various Client Service job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,276 per year, or $19.4 per hour.

Client Service Analyst

Hackajob

Chicago, IL • On-site

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Client Service Analyst

Join JPMorganChase's Trade & Working Capital Client Service group and make an impact by supporting a global client base with unique, complex service needs. You'll develop strong client relationship and problem-solving skills while partnering across teams to deliver a high-quality client experience. Over time, you'll broaden your product knowledge across Trade & Working Capital, with opportunities to gain exposure to core trade products. This is a great opportunity to grow your career in a collaborative, team-based model with meaningful day-to-day client ownership.

As a Client Service Analyst within the Trade & Working Capital Client Service group, you will provide day-to-day service and relationship management support to a portfolio of Supply Chain Finance buyer clients, partnering with internal stakeholders to resolve issues, manage exceptions, and deliver a high-quality client experience. You will take ownership of servicing workflows, prioritize work to meet deadlines and service levels, and escalate time-sensitive issues with good judgment. You will also help standardize repeatable servicing activities by building practical playbooks, templates, and checklists that reduce rework and improve consistency.

Job Responsibilities

  • Manage a portfolio of Supply Chain Finance buyer clients, owning day-to-day servicing and issue resolution
  • Drive past-due management and collections activities, including outreach, follow-ups, tracking, and coordination with internal partners
  • Research, troubleshoot, and resolve buyer inquiries, including validation, exception handling, and clear client communication
  • Support invoice investigations and related client requests end-to-end, ensuring accurate processing and timely stakeholder updates
  • Standardize repeatable servicing activities by creating and maintaining playbooks, templates, checklists, and knowledge articles
  • Monitor service queues, prioritize work to meet deadlines and service levels, and escalate issues appropriately
  • Build strong working relationships with client stakeholders and maintain a high standard of client satisfaction
  • Maintain accurate documentation, trackers, and controls in line with established policies and procedures
  • Partner with Front Office teams, Operations, and Implementations to deliver coordinated outcomes for the client and the firm

Required Qualifications, Capabilities, and Skills

  • At least 1 year of experience in client service, operations, portfolio support, or a similar client-facing service role
  • Demonstrated ability to build and manage client relationships with a strong focus on client satisfaction
  • Strong written and verbal communication skills, including professional client outreach and follow-up discipline
  • Strong organizational skills and ability to manage competing priorities in a deadline-driven environment
  • Ability to work independently with appropriate supervision and sound judgment on escalation
  • Demonstrated AI-first problem-solving mindset: identify repeatable service work and translate it into standard workflows, templates, and automation opportunities

Preferred Qualifications, Capabilities, and Skills

  • Prior experience supporting Supply Chain Finance or trade product servicing (invoicing, collections, disputes, exceptions, and/or reconciliations)
  • Exposure to Trade & Working Capital products and interest in building knowledge toward core trade over time
  • Experience partnering across functions (Relationship, Operations, Sales, Implementations) to deliver client outcomes
  • Highly motivated, versatile learner with an aptitude for quickly assimilating new product and process knowledge

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