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Client Service Representative Jobs in Pennsylvania

Art City Vets

Client Service Representative

Philadelphia, PA · On-site

$16.25 - $22/hr

Client Service Representative Job Type Full-time/ Hourly Comprehensive benefits package, 401k, Uniform Allowance, Discounted Pet Care & More! Qualifications * High school or equivalent (Required)

Art City Vets

Client Service Representative

Philadelphia, PA · On-site

$16.25 - $22/hr

Client Service Representative Job Type Full-time/ Hourly Comprehensive benefits package, 401k, Uniform Allowance, Discounted Pet Care & More! Qualifications * High school or equivalent (Required)

Art City Vets

Client Service Representative

Philadelphia, PA · On-site

$16.25 - $22/hr

Client Service Representative Job Type Full-time/ Hourly Comprehensive benefits package, 401k, Uniform Allowance, Discounted Pet Care & More! Qualifications * High school or equivalent (Required)

VetEvolve

Client Service Representative

Landenberg, PA · On-site

$15.25 - $20.50/hr

Client Service Representative - Nonantum Veterinary Clinic, Landenberg, PA Nonantum Veterinary Clinic is in a period of meaningful transformation, with new leadership, renewed investment, and a clear ...

Art City Vets

Client Service Representative

Philadelphia, PA · On-site

$16.25 - $22/hr

Client Service Representative Job Type Full-time/ Hourly Comprehensive benefits package, 401k, Uniform Allowance, Discounted Pet Care & More! Qualifications * High school or equivalent (Required)

Art City Vets

Client Service Representative

Philadelphia, PA · On-site

$16.25 - $22/hr

Client Service Representative Job Type Full-time/ Hourly Comprehensive benefits package, 401k, Uniform Allowance, Discounted Pet Care & More! Qualifications * High school or equivalent (Required)

Ampcus

Client Service Representative

Manheim, PA · On-site

$14.25 - $19.25/hr

Client Service Representative Manheim, PA We are seeking a customer-focused Client Service Representative to serve as the primary point of contact within a fast-paced contact center environment. This ...

Senior Helpers

Client Service Representative

New Kensington, PA · On-site

$14.25 - $19.25/hr

Are you an organized, people-oriented problem solver who thrives in a fast-paced environment? We're looking for a Client Services Representative to join our growing team! In this role, you'll be the ...

CRJ CONSULTING LLC

Be Seen First

Client Service Representative

Pittsburgh, PA · On-site

$800 - $1.0K/wk

We are seeking a Client Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

CRJ CONSULTING LLC

Be Seen First

Client Service Representative

Pittsburgh, PA · On-site

$800 - $1.0K/wk

We are seeking a Client Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

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All JobsClient Service Representative JobsClient Service Representative Jobs in Pennsylvania

Client Service Representative information

See Pennsylvania salary details

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How much do client service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for client service representative in Pennsylvania is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What is a client service representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What are some common challenges faced by client service representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What are the key skills and qualifications needed to thrive as a client service representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

More about Client Service Representative jobs
What are the most commonly searched types of Client Service Representative jobs in Pennsylvania? The most popular types of Client Service Representative jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Client Service Representative jobs? Cities in Pennsylvania with the most Client Service Representative job openings:
Client Service Representative jobs near you
Infographic showing various Client Service Representative job openings in Pennsylvania as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $39,191 per year, or $18.8 per hour.

Client Service Representative

Art City Vets

Philadelphia, PA • On-site

$16.25 - $22/hr

Full-time

Medical, Retirement

Re-posted 16 days ago

Job description

Client Service Representative


Job Type

Full-time/ Hourly

Comprehensive benefits package, 401k, Uniform Allowance, Discounted Pet Care & More!


Qualifications

• High school or equivalent (Required)

• Client service experience: 1 year (Required)

• Veterinary reception experience: (Preferred)

• Administrative experience: 1 year (Preferred)


Description

Our goal is to find self-starting, responsible individuals who value building strong professional relationships with clients, patients, and fellow staff. Strong communication skills, leadership, computer proficiency, and organization will be expected from the successful candidate in addition to dependability, punctuality, and flexibility.


This is a special practice with a team who are dedicated to providing our clients and their pets with exceptional care. We offer healthcare benefits, 401k, uniform reimbursement, and discounted pet care. We also offer continuing education allowance for those individuals who desire to further their knowledge in professional development and the veterinary medicine field.


A variety of shifts including nights and weekends and holidays are required.


Summary: Your duties will include but may not be limited to: keeping accurate medical records, clerical work, client education, promotion of hospital products and services, and direct support of the hospital administrators and other team members. This requires a practical knowledge of Art City Vets procedures; policies and services; client and patient treatment protocols; data transcribing; word processing; and the standard procedures, records, and terminology used in the veterinary hospital.


Responsibilities: The responsibilities of the Client Service Representative include, but are not limited to the following activities:

-Maintaining and supporting a positive client experience.


- Follow established hospital policies and procedures when interacting with clients and co-workers.


- Greet clients and pets by name immediately upon them entering the building.


- Maintain the appointment schedule and strategically schedule appointments to optimize appointment flow for the hospital. Correct or inform your direct supervisor when any errors are found.


- Answer business and personal calls in a friendly and professional manner. Route calls to the proper team members and/or take detailed messages for management, doctors, and staff when they are unavailable.


- Check emails, internal communication channels, and voicemail throughout the day and address all requests with-in 24-48 hours; prioritizing requests that are time sensitive.


- Answer inquiries about services and/or products and provide knowledgeable advice concerning care and treatment of animals.


-Invoicing/Payments- Prepare invoices, collect and process payments. This will include making changes, processing credit card payments. Know the fees for routine services so that you can inform clients.


-Prepare and update all required hospital forms.


-Intake lab specimens clients bring in for laboratory analysis, label, and record in our operations platforms, and take to the appropriate lab holding location.


-Other various administrative tasks.

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