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Client Service Representative Jobs in Pottstown, PA

SEI Investments

Client Service Representative

Mont Clare, PA · On-site

$16 - $21.75/hr

What You'll Do As a key member of our team, you'll work closely with our Client Portfolio Managers to provide top-notch service and solutions to our clients. You'll be the go-to person for an ...

SEI Investments

Client Service Representative

Oaks, PA · On-site

$16.25 - $22.25/hr

As a key member of our team, you'll work closely with our Client Portfolio Managers to provide top-notch service and solutions to our clients. You'll be the go-to person for an assigned group of ...

SEI Investments

Client Service Representative

Oaks, PA · Hybrid

$16.25 - $22.25/hr

As a key member of our team, you'll work closely with our Client Portfolio Managers to provide top-notch service and solutions to our clients. You'll be the go-to person for an assigned group of ...

SEI

Client Service Representative

Oaks, PA · On-site

$16.25 - $22.25/hr

As a key member of our team, you'll work closely with our Client Portfolio Managers to provide top-notch service and solutions to our clients. You'll be the go-to person for an assigned group of ...

Paychex

Client Service Representative

Allentown, PA · On-site

$20/hr

Delivers quality service to Paychex clients via phone, email, chat, and other avenues * Follows up ... Documents all client interactions Qualifications * Bachelor's Degree - Preferred * working hours ...

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Client Service Representative information

See Pottstown, PA salary details

$9

$18

$26

How much do client service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for client service representative in Pottstown, PA is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a client service representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a client service representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

What are some common challenges faced by client service representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

How much do you get paid as a client service representative?

The average salary for a client service representative typically ranges from $30,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced representatives or those in specialized fields can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What are the 5 skills of a client service representative?

A client service representative needs strong communication skills to effectively interact with clients, problem-solving abilities to address issues promptly, active listening to understand customer needs, patience to handle difficult situations, and organizational skills to manage multiple accounts and tasks efficiently. Proficiency in customer service tools and a professional attitude are also important for success in this role.
More about Client Service Representative jobs

What cities near Pottstown, PA are hiring for Client Service Representative jobs?

Cities near Pottstown, PA with the most Client Service Representative job openings:

Client Service Representative jobs near you
Infographic showing various Client Service Representative job openings in Pottstown, PA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,002 per year, or $18.3 per hour.

Client Service Representative

ANIMAL CLINIC NORTHVIEW, INC.

Plymouth Meeting, PA • On-site

$16/hr

Other

Retirement, PTO

Re-posted 20 days ago

Job description

Join Hickory Pet Inn as a Client Service Representative!

Deliver exceptional care, support our clients, and grow your career. At Hickory Pet Inn, we're seeking someone wonderful to join us as a Client Service Representative.

What You'll Do

As a CSR, you are often the first and last point of contact for our clients and play an essential role in ensuring a seamless experience. In this role, you will:

  • Welcome clients and patients warmly, providing a positive first impression
  • Answer phones, respond to emails, and schedule appointments efficiently
  • Assist with check-ins and check-outs
  • Maintain accurate records and ensure all client information is up-to-date
  • Provide clear, compassionate communication
  • Help manage a clean, organized, and welcoming front desk area

Anticipated Schedule

This is a full-time position.

Compensation

  • Starting at $16.00/hour

What's in It for You?

At Hickory Pet Inn, we take care of our team in the same way we care for our patients—wholeheartedly. We offer:

  • Supportive culture with social events & team-building activities
  • Competitive paid time off & holiday pay
  • 401(k) plan with a strong employer match

We know changing jobs can be a big step. We treat every interview as confidential, and if you'd prefer an informal conversation first, we're happy to do that. We genuinely love what we do and welcome the chance to share our passion with you!

We're seeking a Client Service Representative who is organized, friendly, and motivated by meaningful work. You likely have:

  • Experienced in customer service (veterinary, medical, pet care, or hospitality preferred)
  • Comfortable multitasking in a busy, high-energy environment
  • Skilled in communication and conflict resolution
  • Compassionate, empathetic, and team-oriented
  • Excited to learn and grow within a supportive hospital setting

Apply today and help us continue delivering exceptional care at Hickory Pet Inn!

Apply