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Client Service Representative Jobs in Pittsburgh, PA

Senior Helpers

Client Service Representative

New Kensington, PA · On-site

$14.25 - $19.25/hr

Are you an organized, people-oriented problem solver who thrives in a fast-paced environment? We're looking for a Client Services Representative to join our growing team! In this role, you'll be the ...

CRJ CONSULTING LLC

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Client Service Representative

Pittsburgh, PA · On-site

$800 - $1.0K/wk

We are seeking a Client Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

CRJ CONSULTING LLC

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Client Service Representative

Pittsburgh, PA · On-site

$800 - $1.0K/wk

We are seeking a Client Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Banfield

Client Service Representative

Pittsburgh, PA · On-site

$15 - $20.25/hr

SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in ...

Pancoast Staffing Services, Inc.

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Client Services Representative

Pittsburgh, PA · On-site

$55K - $60K/yr

Duties to include: · Responding to and completing client service request · Completion of forms for account opening and administration · Completion of Required Minimum Distributions · Heavy ...

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Client Service Representative information

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How much do client service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for client service representative in Pittsburgh, PA is $17.56, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.52 per hour, depending on experience, location, and employer.

What is a client service representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What are some common challenges faced by client service representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What are the key skills and qualifications needed to thrive as a client service representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

More about Client Service Representative jobs
What cities near Pittsburgh, PA are hiring for Client Service Representative jobs? Cities near Pittsburgh, PA with the most Client Service Representative job openings:
Client Service Representative jobs near you
Infographic showing various Client Service Representative job openings in Pittsburgh, PA as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 15% Part Time, 1% Temporary, and 8% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $37,957 per year, or $18.2 per hour.

Client Service Representative

Senior Helpers

New Kensington, PA • On-site

$14.25 - $19.25/hr

Other

Dental, Vision, PTO

Posted 18 days ago

Job description

Client Services Representative

Are you an organized, people-oriented problem solver who thrives in a fast-paced environment? We're looking for a Client Services Representative to join our growing team! In this role, you'll be the key connector between our caregivers and clients — ensuring every shift runs smoothly and every client receives the care and attention they deserve. Join our team and make a difference every day!

What You'll Do:
  • Coordinate caregiver schedules and match them with client needs.
  • Facilitate introductions between clients and caregivers to ensure a comfortable start to every relationship.
  • Communicate proactively with the Client Services team about any updates, concerns, or changes related to clients or caregivers.
  • Actively monitor open shifts, availability, and follow through to ensure all care needs are met on time.
  • Handle potential client inquiries and answer questions regarding the services Senior Helpers provides.
  • Build trusted relationships with both clients and caregivers through attentive, compassionate service.
  • Participate in On Call rotation.
  • Provide hands-on training to new caregivers as needed.
  • Complete special projects as assigned.
What We're Looking For:
  • 1 year of experience in scheduling, staffing, or client services, call center experience (healthcare/home care background is a plus).
  • Strong communication and multitasking skills.
  • Strong computer skills (Outlook, Excel, Word). Experience with a personal care software program and Canva is a plus.
  • Excellent attention to detail and time management.
  • A proactive attitude — you stay a step ahead and keep everyone in the loop.
  • A team player with a caring heart and a problem-solving mindset.
Why Join Us:
  • Competitive Pay
  • Paid Time Off
  • Paid Training
  • Employee Benefits, Dental and Vision
  • Referral Program

If you love connecting people, staying organized, and helping others succeed, we'd love to meet you!

Apply today and help us bring comfort and care to those who need it most.

Apply