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Client Service Professional Jobs in Fall River, MA

IQVIA

Director, Client Services

Providence, RI · On-site

Build and maintain trusted, professional relationships with client stakeholders by understanding ... Strong operational discipline with the ability to balance client service, financial management ...

Flagship Staffing Services

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Customer Service Representative

Coventry, RI · On-site

$18.50 - $19/hr

Our client is looking for an experienced Customer Service professional to help with a 3 month project. You will be responsible for coordinating bus schedules for transportation. * Basic computer ...

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All JobsClient Service Professional JobsClient Service Professional Jobs in Fall River, MA

Client Service Professional information

See Fall River, MA salary details

$10

$17

$26

How much do client service professional jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for client service professional in Fall River, MA is $17.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.32 per hour, depending on experience, location, and employer.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.

What are the most commonly searched types of Client Service jobs in Fall River, MA?

The most popular types of Client Service jobs in Fall River, MA are:

What cities near Fall River, MA are hiring for Client Service Professional jobs?

Cities near Fall River, MA with the most Client Service Professional job openings:

Client Service Professional jobs near you
Infographic showing various Client Service Professional job openings in Fall River, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,467 per year, or $17.1 per hour.

Sr. Client Service Specialist, Commercial Risk - IAS Northeast

Baldwin

Kingston, MA • Hybrid

$60K/yr

Full-time

Re-posted 12 days ago

Job description

POSITION SUMMARY:
  • The Sr Client Service Specialist, Commercial Risk works closely with advisors, line-of-business specialists, and dedicated client servicing professionals to analyze client data, evaluate needs, and help create effective risk management solutions designed to meet clients' financial goals.
PRIMARY RESPONSIBILITIES:
  • Prepares premium allocations.
  • Prepares and updates draft renewal proposals.
  • Prepares documents for presenting risks to market.
  • Prepares applications, summaries of insurance, and other coverage related documents.
  • Assists client service teams in the preparation of presentation materials.
  • Analyzes and summarizes complex data and compiles reports without supervision.
  • Records data into appropriate insurance company and firm software programs.
  • Processes complex audits and complete audit worksheets.
  • Reviews contract requirements for complex cert requests.
  • Reviews quotes in depth.
  • Quotes flood and builder's risks policies as requested by an Account Manager.
  • Handles processed based quoting for assigned book i.e. NFIP, bonds, small builder's risk
  • Handles the renewing of bonds and flood policies.
  • Identifies and follow up on binding subjectivities.
  • Trains and mentors other Analysts.
  • Completes special projects as assigned.
  • Looks for opportunities to improve the firm, business segment and processes.
  • Brings issues and discrepancies to the attention of appropriate leadership.
EDUCATION AND EXPERIENCE REQUIREMENTS:
  • Experience (years and type of experience): 2 years' experience in the insurance industry required; 3+ years' experience in the insurance industry preferred
  • Certification(s): None required; None preferred
  • License(s): Maintains all licenses as required by the State Department of Insurance to provide service, consultation, and financial risk transfer solutions in states where the firm functions or be willing and able to obtain all required licenses within the first 90 days of employment required; Maintains all licenses as required by the State Department of Insurance to provide service, consultation, and financial risk transfer solutions in states where the firm functions or be willing and able to obtain all required licenses within the first 90 days of employment preferred
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
  • Strong analytical, research and problem-solving skills.
  • High attention to detail.
  • Strong verbal and written communications skills.
  • Ability to multi-task and work effectively in a fast-paced team environment.
  • Demonstrates the organization's core values, exuding behavior that is aligned with the firm's culture
TECHNICAL, COMPUTER, AND SYSTEM-SPECIFIC SKILLS REQUIRED:
  • Intermediate to advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Ability to learn any other appropriate program or software system used by the firm as necessary
OTHER REQUIREMENTS:
  • None
SPECIAL WORKING CONDITIONS:
  • Fast paced multi-tasking environment
IMPORTANT NOTICE:
  • This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodations to applicants and colleagues who need them for medical or religious reasons.
EEOC (STATEMENT):
  • BRP is an equal employment opportunity firm and strives to comply with all laws prohibiting discrimination based on race, color, religion, age, sex (including sexual orientation and gender identity), national origin or ancestry, disability, military status, marital status, and any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the firm are prohibited from engaging in this conduct.

The starting pay is $60,000+ annually. Salary is negotiable upon time of hire.

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The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

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