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Client Service Professional Jobs in Nantucket, MA

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$12

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$32

How much do client service professional jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for client service professional in Nantucket, MA is $20.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $22.50 per hour, depending on experience, location, and employer.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.

What cities near Nantucket, MA are hiring for Client Service Professional jobs?

Cities near Nantucket, MA with the most Client Service Professional job openings:

Client Service Professional jobs near you
Infographic showing various Client Service Professional job openings in Nantucket, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,475 per year, or $20.9 per hour.

Client Care Associate

Cape Cod Veterinary Specialists

South Dennis, MA

$18 - $23/hr

Part-time

Re-posted 21 days ago

Job description

Client Care Associate (CCA)
Dennis, MA (Part-Time)
https://capecodvetspecialists.com/

If you’re an experienced customer service professional who thrives in a fast-paced environment and wants work that truly matters, join Cape Cod Veterinary Specialists (CCVS) in Dennis, MA. As a Client Care Associate (CCA), you’ll be the first and last impression for clients during some of their most stressful moments—and an essential part of a team delivering gold-standard emergency and specialty care.

About the Role

Client Care Associates are the connection point between pet owners, referring veterinarians, and our medical teams. You’ll help keep the hospital running smoothly through compassionate communication, organization, and accurate financial transactions—while supporting an exceptional client experience from check-in to check-out.

Compensation and Schedule:

  • Pay range: $18–$23/hour
  • Part-time, typically 15–20 hours/week
  • Will be a combination of day and swing shifts, with weekend hours
  • May be required to work shifts in both Dennis and Buzzards Bay locations
  • Evenings/weekends and holiday rotation required
  • Initial training may include time at both Dennis and Buzzards Bay locations  

What You’ll Do

  • Greet and check in clients for emergency and specialty appointments
  • Schedule and confirm appointments
  • Answer and direct calls on a multi-line phone system
  • Create estimates/invoices, take deposits, and process payments
  • Scan documents and maintain accurate records in the EMR
  • Send medical records to referring veterinarians
  • Maintain a clean, organized front desk and lobby area
  • Respond with compassion and empathy in emotional, high-stress situations
  • Contribute to a supportive, positive team culture (mentorship encouraged)

Qualifications

  • 1+ year veterinary hospital experience preferred (technician, liaison, CSR/CCA)
  • Open to the right person who is eager to learn and “gets it”
  • Strong customer service and communication skills
  • Ability to multitask, prioritize, and stay calm under pressure
  • Comfortable with computers (Word/Excel) and learning new software
  • Basic math skills for deposits and payment processing
  • Preferred knowledge of  ezyVet, SmatFlow(or similar), CareCredit 
  • Professional, pleasant, engaged, and respectful with clients, referring DVMs, and teammates
  • Interest in learning additional hospital skills is a plus (opportunities to learn Veterinary Assistant skills if desired) 

About CCVS

Cape Cod Veterinary Specialists is a growing emergency and specialty hospital serving Cape Cod and the Islands, with 20+ specialists across nine specialties. As a United Veterinary Care partner hospital, CCVS supports sustainable, fulfilling careers while providing exceptional care to our community.

Ready to be the calm, capable voice clients rely on?
Apply to join our Dennis Client Care team today.
 

Apply