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Client Service Professional Jobs in Washington (NOW HIRING)

VCA Animal Hospitals

Client Service Representative

Fairfax, VA · On-site

$16.25 - $22.25/hr

We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client ...

Banfield Pet Hospital

Client Service Coordinator

Waldorf, MD · On-site

$17.50 - $22.75/hr

Provide professional, efficient and exceptional service at all times. This includes encouraging ... Client Service Skills * Priority Setting * Time Management Capabilities and Experience (can do)

Banfield Pet Hospital

Client Service Coordinator

Waldorf, MD · On-site

$17.50 - $22.75/hr

Provide professional, efficient and exceptional service at all times. This includes encouraging ... Client Service Skills * Priority Setting * Time Management Capabilities and Experience (can do)

Banfield Pet Hospital

Client Service Coordinator

Waldorf, MD · On-site

$17.50 - $22.75/hr

Provide professional, efficient and exceptional service at all times. This includes encouraging ... Client Service Skills * Priority Setting * Time Management Capabilities and Experience (can do)

Banfield Pet Hospital

Client Service Coordinator

Waldorf, MD · On-site

$17.50 - $22.75/hr

Provide professional, efficient and exceptional service at all times. This includes encouraging ... Client Service Skills * Priority Setting * Time Management Capabilities and Experience (can do)

SPS North America

Client Service Associate

Herndon, VA

$15 - $20.50/hr

The Client Services Associate will report to the Client Services Supervisor, Client Services ... Builds professional relationships with customers and other teams. * Maintains professionalism and ...

GoodVets

Client Service Representative

Washington, DC · On-site

$19.25 - $24/hr

As a Client Service Representative (CSR), you are the first and last impression for every client ... Deliver elevated customer service with warmth, empathy, and professionalism * Greet clients and ...

GoodVets

Client Service Representative

Washington, DC

$18 - $24.75/hr

As a Client Service Representative (CSR), you are the first and last impression for every client ... Deliver elevated customer service with warmth, empathy, and professionalism * Greet clients and ...

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How much do client service professional jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for client service professional in Washington is $19.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

Is client service professional a good career?

A client service professional role involves assisting customers, resolving issues, and maintaining positive relationships, which can lead to stable employment and opportunities for advancement. The career often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools. It can be a good choice for individuals interested in customer interaction and service-oriented work.

What does a client service professional do?

A client service professional is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or in person, and require strong communication and problem-solving skills to ensure customer satisfaction.

What are the most commonly searched types of Client Service jobs in Washington?

The most popular types of Client Service jobs in Washington are:

What cities in Washington are hiring for Client Service Professional jobs?

Cities in Washington with the most Client Service Professional job openings:

Client Service Professional jobs near you

Client Service Representative

VCA Animal Hospitals

Fairfax, VA • On-site

$16.25 - $22.25/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

VCA Animal Hospitals rating

6.2

Company rating: 6.2 out of 10

Based on 660 frontline employees who took The Breakroom Quiz

27th of 52 rated veterinary

Job description

Client Service Representative
We are seeking an experienced Client Service Representative to join our team.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
At VCA we are committed to diversity, equity and inclusion and want to be a place where a diverse mix of talented people want to come, stay and do their best work.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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