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Client Service Professional Jobs in Fircrest, WA

This is a strategic growth role for a senior, client-facing professional with a strong network of ... Lead the growth of Apex's environmental services within the Pacific Northwest market. * Develop and ...

Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and ...

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Client Service Associate

Seattle, WA · On-site

$70K - $90K/yr

Job Summary The Client Service Associate plays a vital role in supporting Financial Advisors and ... Positive attitude, professional demeanor, and a collaborative approach to working with clients and ...

Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and ...

Client Service Coordinator

Puyallup, WA · On-site

$19.25 - $25.25/hr

Provide professional, efficient and exceptional service at all times. This includes encouraging ... Client service skills - Consistently ensures the team provides the client with attentive, courteous ...

Client Service Coordinator

Seattle, WA · On-site

$19.50 - $23.50/hr

Provide professional, efficient and exceptional service at all times. This includes encouraging ... Client service skills - Consistently ensures the team provides the client with attentive, courteous ...

Client Service Associate

Seattle, WA · On-site +1

$80K - $100K/yr

We are seeking a Client Service Associate to assist in providing excellent service to our clients ... Professional, Fun, Motivating Atmosphere * Hybrid position Responsibilities include: * Respond to ...

As we continue to expand, we're looking for high-performing professionals who are ready to lead ... Apex is expanding its Environmental Practice and seeking a Client Service Leader to build and grow ...

As we continue to expand, we're looking for high-performing professionals who are ready to lead ... Apex is expanding its Environmental Practice and seeking a Client Service Leader to build and grow ...

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Client Service Professional information

See Fircrest, WA salary details

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$18

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How much do client service professional jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for client service professional in Fircrest, WA is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

Is client service professional a good career?

A client service professional role involves assisting customers, resolving issues, and maintaining positive relationships, which can lead to stable employment and opportunities for advancement. The career often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools. It can be a good choice for individuals interested in customer interaction and service-oriented work.

What does a client service professional do?

A client service professional is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or in person, and require strong communication and problem-solving skills to ensure customer satisfaction.

What cities near Fircrest, WA are hiring for Client Service Professional jobs?

Cities near Fircrest, WA with the most Client Service Professional job openings:

Client Service Leader

Apex Companies

Seattle, WA • On-site

Full-time

Medical, Dental, Life, Retirement

Re-posted 15 days ago


Job description

Apex is expanding its Environmental Practice and seeking a Client Service Leader to build and grow our environmental portfolio of engineering, remediation, investigation, due diligence, hazardous building materials, and supporting our infrastructure engineering natural resources projects Western Washington.

This is a strategic growth role for a senior, client-facing professional with a strong network of municipal and/or private clients and an active book of business. The successful candidate will lead business development and project delivery for projects throughout the Pacific Northwest, supported by Apex's national resources and multidisciplinary teams.

If you are an entrepreneurial leader with a track record of building markets, winning work, and delivering impactful projects, we invite you to join Apex and help shape the next chapter of our environmental practice growth.

This role is eligible for a $10,000 sign-on bonus, subject to the terms and conditions of the Company's sign-on bonus program.

Key Responsibilities:

Market Growth & Leadership

  • Lead the growth of Apex's environmental services within the Pacific Northwest market.
  • Develop and execute a strategic plan to expand relationships with municipal, utility, public and private sector clients.
  • Leverage existing client relationships and your market insight to establish Apex as a trusted regional partner.
  • Collaborate with Divisional and Regional Leadership to align local efforts with Apex's broader environmental strategy.

Client Development & Relationship Management

  • Serve as a trusted advisor to municipal, utility and private clients, understanding their priorities and funding mechanisms.
  • Identify and pursue new project opportunities, lead proposal development, and manage interview and negotiation processes.
  • Drive cross-selling of Apex's complementary infrastructure (civil, transportation, structural) natural resource, hazardous building materials, and safety compliance services.
  • Represent Apex at professional associations, technical committees, and industry conferences.

Project Delivery & Fiscal Oversight

  • Oversee delivery of environmental projects including due diligence, site investigation, site remediation, stormwater management, and hazardous waste management.
  • Ensure technical excellence, quality control, and adherence to scope, schedule, and budget.
  • Provide technical leadership, mentoring, and QA/QC oversight to project teams.
  • Manage project performance, including backlog, utilization, and profitability metrics.

Team Building & Mentorship

  • Recruit, mentor, and develop engineers, project managers, and technical staff to grow Apex's local presence.
  • Foster a collaborative, high-performance culture focused on client satisfaction and technical excellence.

What we're looking for:

  • BS or MS Degree in Civil or Environmental Engineering or relevant discipline
  • 15+ years of experience in municipal infrastructure
  • Registered Professional Engineer preferred in WA, OR or ID
  • Site investigation and remediation, can be geo/hydro/engineer but someone that understands and operates in the space
  • Stormwater management experience and compliance
  • Hydrogeologist is preferred
  • Phase I, Phase II, Due Diligence, Regulatory tasks
  • Demonstrated success in developing new markets, securing key municipal clients, and achieving financial growth targets
  • Strong record of mentoring, team development, and leading cross-discipline project teams
  • Demonstrated ability to work effectively with clients in a forward-thinking manner to drive growth and sustained performance through effective leadership
  • Excellent written and verbal communication skills
  • Desire to manage and mentor all levels of staff

Why You'll Love Working for Us

  • Company-subsidized medical and dental insurance.
  • Company-paid life, short-term, and long-term disability insurance.
  • 401(k) match and tuition assistance.
  • Cross-training and opportunities to work on a variety of environmental projects.
  • Performance-based bonuses and other incentives.
  • Opportunities for continued technical and professional development.
  • The opportunity to work alongside some of the best and brightest professionals in the environmental industry.
  • Join a 2,000+ employee national firm with 70+ locations across the United States.

Req ID: 11746