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Client Service Director Jobs in Spring, TX (NOW HIRING)

Boutique Recruiting

Client Service Associate

Houston, TX · On-site

$13.75 - $19/hr

Direct experience performing Client Service Associate responsibilities within a registered investment advisory firm * Deep operational knowledge of Schwab and hands-on experience using Schwab as a ...

Gallagher

Client Service Executive

Houston, TX

Overview The Client Service Executive is accountable for expanding existing relationships and ... Comfortable analyzing and using data to make decisions, working in a self-directed manner * Act as ...

Empyrean

Client Service Manager

Houston, TX · On-site

Work with Director to ensure the accurate recognition and collection of Out-of-Scope revenue and upsell opportunities in support of meeting the Client Service Group's revenue targets * Manage client ...

empyrean

Client Service Manager

Houston, TX · On-site

Work with Director to ensure the accurate recognition and collection of Out-of-Scope revenue and upsell opportunities in support of meeting the Client Service Group's revenue targets * Manage client ...

Aramark

Food Service Director

Houston, TX

The Food Service Director is a management position responsible for developing and executing dining ... Client Relationship Identify client needs and effectively communicate operational progress ...

Aramark

Food Service Director

Houston, TX · On-site

The Food Service Director is a management position responsible for developing and executing dining ... all operations Client Relationship • Identify client needs and effectively communicate ...

Z5 Inventory

Director of Client Services

Houston, TX · On-site

$90K - $100K/yr

... service models. For some clients, Z5 provides a fully outsourced solution -- deploying expert ... As our Director of Client Services, you will be the operational and strategic anchor for our ...

Aramark

Food Service Director

Baytown, TX · On-site

The Food Service Director is a management position responsible for developing and executing dining ... all operations Client Relationship • Identify client needs and effectively communicate ...

Aramark

Food Service Director

Houston, TX · On-site

The Food Service Director is a management position responsible for developing and executing dining ... Identify client needs and effectively communicate operational progress Financial Performance

Aramark

Food Service Director

Houston, TX

The Food Service Director is a management position responsible for developing and executing dining ... all operations Client Relationship • Identify client needs and effectively communicate ...

Gallagher

Client Service Manager

Houston, TX

As a Client Service Manager, you'll be at the heart of our commitment to delivering tailored ... Works in a self-directed manner. #LI-MB1 Compensation and benefits We offer a competitive and ...

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All JobsClient Service JobsClient Service Director JobsClient Service Director Jobs in Spring, TX

Client Service Director information

See Spring, TX salary details

$34.3K

$80.9K

$145.1K

How much do client service director jobs pay per year?

As of Jul 28, 2026, the average yearly pay for client service director in Spring, TX is $80,933.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $97,400.00 per year, depending on experience, location, and employer.

What is a Client Service Director?

A Client Service Director is a senior professional responsible for overseeing the relationship between a company and its clients. They ensure that clients receive high-quality service, address any issues or concerns, and work to understand client needs to deliver tailored solutions. Client Service Directors often lead teams, develop service strategies, and collaborate with other departments to ensure client satisfaction and retention. Their role is critical in building long-term relationships and driving business growth.

What are the key skills and qualifications needed to thrive as a Client Service Director, and why are they important?

To thrive as a Client Service Director, you need strong leadership, strategic account management experience, and a background in business or communications, often supported by a bachelor’s degree or higher. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Exceptional interpersonal skills, problem-solving abilities, and the capacity to manage client relationships effectively are crucial soft skills. These skills ensure the delivery of excellent client experiences, drive team performance, and support business growth through sustained client satisfaction.

How does a Client Service Director typically collaborate with internal teams to ensure client satisfaction?

A Client Service Director plays a pivotal role in bridging the gap between clients and internal teams such as sales, marketing, and operations. They regularly facilitate meetings to communicate client expectations, oversee project timelines, and resolve any issues that may arise. By fostering strong cross-departmental relationships, they ensure that deliverables align with client goals and service standards. This collaborative approach not only enhances client satisfaction but also supports the company's long-term growth and reputation.
What are the most commonly searched types of Client Service jobs in Spring, TX? The most popular types of Client Service jobs in Spring, TX are:
What cities near Spring, TX are hiring for Client Service Director jobs? Cities near Spring, TX with the most Client Service Director job openings:
Client Service Director jobs near you
Infographic showing various Client Service Director job openings in Spring, TX as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $80,933 per year, or $38.9 per hour.
Regional Service Director - Commercial Lines

Regional Service Director - Commercial Lines

NavSav Insurance

Houston, TX • On-site

$80K - $90K/yr

Full-time

Posted 5 days ago

Job description

As the Regional Service Director - Commercial Lines, you will serve as a key regional leader supporting the Commercial National Service Director in driving service consistency, retention, training, accountability, and client care across your assigned region.
This role provides hands-on leadership and support to Commercial Lines team members within one of our regional hub groups: FL/GA or MI/TX. Each Regional Service Director will support approximately 20 Commercial Account Managers/Executives, helping ensure teams are aligned around service expectations, renewal execution, client retention, cross-selling opportunities, workflow consistency, and escalation resolution.
What You'll Do
  • Support the Commercial National Service Director in leading regional service operations for your assigned hubs, either FL/GA or MI/TX.
  • Provide day-to-day support, guidance, and leadership to approximately 20 Commercial Account Managers/Executives.
  • Help ensure regional service teams meet retention goals, renewal expectations, client service standards, and internal workflow requirements.
  • Assist with client escalations, including researching issues, coordinating with internal team members, communicating with clients when needed, and ensuring timely resolution.
  • Monitor upcoming renewals to help ensure clients are being contacted proactively, renewal timelines are being followed, and coverage conversations are happening in advance of expiration dates.
  • Reinforce expectations around renewal calls, client touchpoints, documentation, cross-selling opportunities, and follow-through.
  • Help identify and support cross-sell opportunities during the renewal process, including additional lines of coverage, coverage gaps, and account rounding opportunities.
  • Maintain and service an assigned book of Commercial Lines business while also serving as a regional leadership resource.
  • Train new hires on Commercial Account Manager workflows, including Applied Epic procedures, renewal workflows, client communication standards, documentation requirements, service timelines, and internal handoffs.
  • Provide refresher training and ongoing coaching to existing team members on service processes, CAM workflows, renewal execution, documentation, escalation handling, and client care expectations.
  • Serve as a regional point of contact for workflow questions, service issues, account handling guidance, billing questions, carrier follow-up, and process clarification.
  • Partner with the National Service Director to identify training gaps, service inconsistencies, process improvement opportunities, and recurring regional issues.
  • Support quality control by helping ensure files are properly documented, activities are completed, renewal workflows are followed, and client interactions are recorded appropriately.
  • Collaborate with Account Executives, Account Managers, producers, accounting, carrier partners, and leadership to support smooth client service delivery.
  • Help create a culture of accountability, teamwork, responsiveness, professionalism, and continuous improvement across the regional Commercial Lines team.

What You Bring
  • Active Property & Casualty Insurance License required.
  • 7+ years of Commercial Lines insurance experience, preferably in account management, client service, operations, or service leadership.
  • Strong understanding of Commercial Lines workflows, renewal processes, client service standards, carrier communication, certificates, endorsements, policy checking, billing, and documentation expectations.
  • Experience supporting or leading Commercial CSRs, Account Managers, Account Executives, or service team members.
  • Ability to balance leadership responsibilities with servicing an assigned book of business.
  • Experience handling client escalations, complex service issues, renewal concerns, billing questions, and coverage-related client conversations.
  • Strong knowledge of Commercial Account Manager workflows and the ability to train new hires on processes, systems, and service expectations.
  • Experience with Applied Epic is strongly preferred.
  • Strong communication skills with the ability to coach team members, communicate with clients, collaborate with leadership, and provide clear direction.
  • Ability to hold team members accountable while maintaining a supportive, positive, and solutions-focused leadership style.
  • Strong organizational skills with the ability to manage multiple priorities, monitor renewals, follow up on escalations, and keep service items moving forward.
  • Strong attention to detail, especially related to documentation, renewal timelines, client communication, and service execution.
  • Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint.
  • Willingness to travel occasionally between assigned regional hubs for meetings, training, team support, and business needs.

What Success Looks Like
Success in this role means your regional Commercial Lines team feels supported, trained, and clear on expectations. New hires are onboarded effectively, existing team members receive useful coaching and refresher training, client escalations are handled professionally, and renewal activity is managed proactively.
The Regional Service Director helps ensure that retention goals are being met, upcoming renewals are being called, cross-sell opportunities are being identified, files are properly documented, and service teams are operating with consistency across their assigned hubs.
This role serves as a bridge between regional service teams and national Commercial Lines leadership, helping translate strategy into day-to-day execution while maintaining a strong focus on client care, team development, and operational excellence.

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