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Client Service Director Jobs in Racine, WI (NOW HIRING)

Highly motivated, qualified and client service oriented Director of Architecture with experience in various markets * Create, manage and produce projects for governmental, healthcare, education ...

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Client Service Director information

See Racine, WI salary details

$36.1K

$85.3K

$152.8K

How much do client service director jobs pay per year?

As of Sep 9, 2026, the average yearly pay for client service director in Racine, WI is $85,279.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,900.00 and $102,700.00 per year, depending on experience, location, and employer.

What is a client service director?

A Client Service Director is a senior professional responsible for overseeing the relationship between a company and its clients. They ensure that clients receive high-quality service, address any issues or concerns, and work to understand client needs to deliver tailored solutions. Client Service Directors often lead teams, develop service strategies, and collaborate with other departments to ensure client satisfaction and retention. Their role is critical in building long-term relationships and driving business growth.

How does a client service director typically collaborate with internal teams to ensure client satisfaction?

A Client Service Director plays a pivotal role in bridging the gap between clients and internal teams such as sales, marketing, and operations. They regularly facilitate meetings to communicate client expectations, oversee project timelines, and resolve any issues that may arise. By fostering strong cross-departmental relationships, they ensure that deliverables align with client goals and service standards. This collaborative approach not only enhances client satisfaction but also supports the company's long-term growth and reputation.

What are the key skills and qualifications needed to thrive as a client service director, and why are they important?

To thrive as a Client Service Director, you need strong leadership, strategic account management experience, and a background in business or communications, often supported by a bachelor’s degree or higher. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Exceptional interpersonal skills, problem-solving abilities, and the capacity to manage client relationships effectively are crucial soft skills. These skills ensure the delivery of excellent client experiences, drive team performance, and support business growth through sustained client satisfaction.

How much does a client service director make in the US?

A client service director in the US typically earns between $100,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What are the most commonly searched types of Client Service jobs in Racine, WI?

The most popular types of Client Service jobs in Racine, WI are:

What cities near Racine, WI are hiring for Client Service Director jobs?

Cities near Racine, WI with the most Client Service Director job openings:

Infographic showing various Client Service Director job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $85,279 per year, or $41 per hour.

Home Service Supervisor

Grayslake, IL • On-site

European Service At Home
Nursing and Residential Care Facilities • 1 - 5K employees

$25/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 20 days ago


European Service At Home rating

3.2

Company rating: 3.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Job Type
Full-time
Description
Be a Hero and Make a Difference for the Elderly With Your Work
European Service at Home, an Illinois leader of In-Home Services, is currently searching for a committed Care Coordinator at our local Grayslake office. ESAH is an In-Home Service organization dedicated to fulfilling care needs so seniors can continue living at home. Our employees enjoy a work culture that promotes diversity and quality client service.
The ideal candidate will perform responsive and compassionate customer service to our Senior Clients and will be equipped to handle case management and direct supervision of Home Care Aides.
WAGE:
  • $25ph on start, based on experience

ESSENTIAL FUNCTIONS
As a Case Coordinator, you will:
  • Work in a team environment to assure the accomplishment of the office's workload and goals
  • Build and foster trusted, client-centered relationships to keep clients engaged in care services based on the Care Program
  • Serve as a resource for technical questions, applications, and problem-solving
  • Evaluate, Plan, Coordinate, and Manage Homecare Aides to ensure the client's and the company's best interests
  • Maintain a good standing relationship with the Community Care Unit
  • Ensure that client and employee records are complete and current

Requirements
SKILLS:
  • Excellent reading and writing skills
  • Thoughtful people skills
  • Organizational and multitasking under tight deadlines
  • Basic computer and office experience
  • Ability to effectively delegate

QUALIFICATIONS:
  • Excellent communication in English
  • Bilingual is a plus
  • High School diploma

ESAH BENEFITS:
  • Paid training
  • Health insurance, Dental, Vision, Life Insurance
  • PTO
  • Bereavement pay
  • Vacation Paid
  • Career growth
  • Bi-weekly direct deposits

Salary Description
$25

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