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Client Service Director Jobs in Racine, WI (NOW HIRING)

Robert Half

Client Solutions Director

Milwaukee, WI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY As a Client Solutions Director, you will be responsible for ... Introducing our services via video, telephone, and in-person meetings with new and existing clients.

Cielo

Senior Director - Client Data Solutions

Wauwatosa, WI · Remote

$103K - $139K/yr

Partner with Client Services and Operations to translate business needs into reusable, analytics ... The Senior Director - Client Data Solutions will assist with daily activities, provide guidance ...

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All JobsClient Service JobsClient Service Director JobsClient Service Director Jobs in Racine, WI

Client Service Director information

See Racine, WI salary details

$36.1K

$85.3K

$152.8K

How much do client service director jobs pay per year?

As of Aug 15, 2026, the average yearly pay for client service director in Racine, WI is $85,279.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,900.00 and $102,700.00 per year, depending on experience, location, and employer.

What is a client service director?

A Client Service Director is a senior professional responsible for overseeing the relationship between a company and its clients. They ensure that clients receive high-quality service, address any issues or concerns, and work to understand client needs to deliver tailored solutions. Client Service Directors often lead teams, develop service strategies, and collaborate with other departments to ensure client satisfaction and retention. Their role is critical in building long-term relationships and driving business growth.

What are the key skills and qualifications needed to thrive as a client service director, and why are they important?

To thrive as a Client Service Director, you need strong leadership, strategic account management experience, and a background in business or communications, often supported by a bachelor’s degree or higher. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Exceptional interpersonal skills, problem-solving abilities, and the capacity to manage client relationships effectively are crucial soft skills. These skills ensure the delivery of excellent client experiences, drive team performance, and support business growth through sustained client satisfaction.

How does a client service director typically collaborate with internal teams to ensure client satisfaction?

A Client Service Director plays a pivotal role in bridging the gap between clients and internal teams such as sales, marketing, and operations. They regularly facilitate meetings to communicate client expectations, oversee project timelines, and resolve any issues that may arise. By fostering strong cross-departmental relationships, they ensure that deliverables align with client goals and service standards. This collaborative approach not only enhances client satisfaction but also supports the company's long-term growth and reputation.

How much does a client service director make in the US?

A client service director in the US typically earns between $100,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What are the most commonly searched types of Client Service jobs in Racine, WI?

The most popular types of Client Service jobs in Racine, WI are:

What cities near Racine, WI are hiring for Client Service Director jobs?

Cities near Racine, WI with the most Client Service Director job openings:

Client Service Director jobs near you
Infographic showing various Client Service Director job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $85,279 per year, or $41 per hour.

Client Service Representative (Investor Service)

UMB Financial

Milwaukee, WI • On-site

$29K - $43K/mo

Full-time

Re-posted 4 days ago

Job description

The Registered Funds Team provides accounting, pricing, and reconciliation services for our mutual fund and collective trust clients. This group is a growing team that continues to add to our client portfolio. With additional clients and the evolution of client needs comes the opportunity to grow our knowledge base and expand our technological capabilities.

The Investor Services team provides telephone support to mutual fund shareholders, prospective shareholders, and the public. These calls can range from trade details, distributions, tax forms, purchases, and redemptions with the goal of placing trades.
As the Investor Services Representative, you will support shareholders by resolving their issues in a pleasant manner. Ask open ended questions to determine the root cause and provide solutions. As your knowledge increases, you will begin working with alternative investments with opportunities to move into a Team Lead. In addition, passing the Securities Industry Essential test (SIE) is required within six (6) months and you will be provided with internal resources as well as study time to successfully pass the exam.
How you will spend your time:

  • Respond to incoming calls from and prospective shareholders

  • Assist shareholders with inquiries and provide account information

  • Answer questions regarding investment style, fund performance, account options and history

  • Analyze, research, and resolve shareholder concerns

  • Educate callers about funds and products

  • Process all transactions for shareholders

  • Record caller information and request mailing of appropriate fund materials

  • Provide excellent customer service

  • Updating SOLAR, our internal fund information database

  • Making outbound calls for clients of our Lead Generation project


We're excited to talk with you if:

  • Bachelor's Degree OR equivalent work experience

  • You have at least 6 months working in a customer facing environment that required direct in-person or phone interaction


Compensation Ranges:

US Employees in California, Washington DC, New Jersey, and New York:

$35,750 - $52,040

US Employees in Colorado, Connecticut, Delaware, Illinois, Massachusetts, Maryland, Minnesota, Pennsylvania, Rhode Island, Texas, Washington, and Wisconsin:

$32,640 - $47,640

US Employees in all other states not listed above:

$29,530 - $43,240

The posted compensation range on this listing represents UMB's good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?
You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.


UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request.


If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.


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