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Client Service Director Jobs in Gaithersburg, MD

NJI Media LLC

Director, Client Services

Washington, DC · On-site

The Role The Director, Client Services is an anchor of the client services team, ensuring that both our staff and clients stay aligned on objectives and expectations across a diverse portfolio of ...

NJI Media LLC

Director, Client Services

Washington, DC · On-site

The Role The Director, Client Services is an anchor of the client services team, ensuring that both our staff and clients stay aligned on objectives and expectations across a diverse portfolio of ...

Gallagher

Client Manager

Rockville, MD

This role reports directly into either the Branch Client Service Director or the Branch Client Service Supervisor. The Branch Client Service Manager II directly contributes to key business outcomes ...

Aramark

Food Service Director

Arlington, VA · On-site

$69K - $72K/yr

The Food Service Director is a management position responsible for developing and executing dining ... Identify client needs and effectively communicate operational progress Financial Performance

Aramark

Food Service Director

Arlington, VA · On-site

$69K - $72K/yr

The Food Service Director at Arlington County Detention Center is a management position responsible ... Client Relationship Identify client needs and effectively communicate operational progress ...

Aramark

Food Service Director

Washington, DC · On-site

$70K - $80K/yr

The Food Service Director is a management position responsible for developing and executing dining ... Client Relationship Identify client needs and effectively communicate operational progress ...

Aramark

Food Service Director

Washington, DC · On-site

$70K - $80K/yr

The Food Service Director is a management position responsible for developing and executing dining ... all operations Client Relationship • Identify client needs and effectively communicate ...

Aramark

Food Service Director

Washington, DC · On-site

$70K - $80K/yr

The Food Service Director is a management position responsible for developing and executing dining ... all operations Client Relationship • Identify client needs and effectively communicate ...

Aramark

Food Service Director

Arlington, VA · On-site

$69K - $72K/yr

The Food Service Director at Arlington County Detention Center is a management position responsible ... all operations Client Relationship • Identify client needs and effectively communicate ...

Aramark

Food Service Director

Arlington, VA · On-site

$69K - $72K/yr

The Food Service Director is a management position responsible for developing and executing dining ... all operations Client Relationship • Identify client needs and effectively communicate ...

Aramark

Food Service Director

Washington, DC · On-site

$85K - $95K/yr

Join LifeWorks as a Food Service Director and help shape exceptional dining experiences every day ... Client Relationship Identify client needs and effectively communicate operational progress ...

Aramark

Food Service Director

Washington, DC · On-site

$85K - $95K/yr

Join LifeWorks as a Food Service Director and help shape exceptional dining experiences every day ... all operations Client Relationship • Identify client needs and effectively communicate ...

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Client Service Director information

See Gaithersburg, MD salary details

$41.6K

$98.3K

$176.1K

How much do client service director jobs pay per year?

As of Aug 30, 2026, the average yearly pay for client service director in Gaithersburg, MD is $98,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,200.00 and $118,300.00 per year, depending on experience, location, and employer.

What is a client service director?

A Client Service Director is a senior professional responsible for overseeing the relationship between a company and its clients. They ensure that clients receive high-quality service, address any issues or concerns, and work to understand client needs to deliver tailored solutions. Client Service Directors often lead teams, develop service strategies, and collaborate with other departments to ensure client satisfaction and retention. Their role is critical in building long-term relationships and driving business growth.

How does a client service director typically collaborate with internal teams to ensure client satisfaction?

A Client Service Director plays a pivotal role in bridging the gap between clients and internal teams such as sales, marketing, and operations. They regularly facilitate meetings to communicate client expectations, oversee project timelines, and resolve any issues that may arise. By fostering strong cross-departmental relationships, they ensure that deliverables align with client goals and service standards. This collaborative approach not only enhances client satisfaction but also supports the company's long-term growth and reputation.

What are the key skills and qualifications needed to thrive as a client service director, and why are they important?

To thrive as a Client Service Director, you need strong leadership, strategic account management experience, and a background in business or communications, often supported by a bachelor’s degree or higher. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Exceptional interpersonal skills, problem-solving abilities, and the capacity to manage client relationships effectively are crucial soft skills. These skills ensure the delivery of excellent client experiences, drive team performance, and support business growth through sustained client satisfaction.

How much does a client service director make in the US?

A client service director in the US typically earns between $100,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What are the most commonly searched types of Client Service jobs in Gaithersburg, MD?

The most popular types of Client Service jobs in Gaithersburg, MD are:

What cities near Gaithersburg, MD are hiring for Client Service Director jobs?

Cities near Gaithersburg, MD with the most Client Service Director job openings:

Client Service Director jobs near you
Infographic showing various Client Service Director job openings in Gaithersburg, MD as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $98,264 per year, or $47.2 per hour.

Client Service Supervisor

Fairfax, VA • On-site

VCA Animal Hospitals

6.2

Company rating: 6.2 out of 10

Based on 660 frontline employees who took The Breakroom Quiz

27th of 52 rated veterinary

People enjoy working here

Recommended by students

Respectful managers

Learn more about VCA Animal Hospitalsexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

We are seeking a highly experienced client service professional to join our leadership team as Client Service Supervisor.

Under direction from the Front DeskManager, the Client Service Supervisor performs a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities that serve to support effective business operations.

Applicant must be a reliable self-starter, motivated by a challenging, fast-paced environment. Strong candidates will have supervisory experience, a positive attitude, a friendly demeanor towards both animals and people, will be detail oriented, have the ability to multi-task, and can demonstrate the importance and understanding of high-quality customer service.

Skills and Qualifications

Excellent knowledge of client service and communication center operations

Strong organizational skills

Strong client relations and interpersonal skills

Intermediate to expert computer skills

Excellent oral and written communication skills

Strong supervisory skills

Self-starter and team player

Strong client service background

Ability to lift up to 40 pounds

2 years of supervisory experience preferred

2 years of experience in the veterinary field preferred

The schedule for this position is Sunday through Wednesday 10am - 8pm.

Job Responsibilities

Responsible for the day-to-day client service areas of the front desk, and internally with departmental relations

Direct on-the-job training to develop associate skill sets, advise associates of performance requirements with the standards of client service for the organization

Assist Front DeskManagerwith day-to-day operations

Resolve informal client complaints, maintain and report on these issues to the Front DeskManager

Responsible for the efficient day-to-day running of the front desk to include enforcement of policies, procedures and protocols

Identify and provide recommendations for potential problems, non-routine situations, work flow processes, and client service needs to the Front DeskManager

In the absence of the Front DeskManager, make decisions on behalf of the Reception department utilizing good judgment, which demonstrates the best interest of the hospital and the clients

Assist in the development and delivery ofassociateevaluations for the front desk with the Front DeskManager

Assist in the development, implementation and maintenance of reporting tools and queries needed to manage the business

Handle communication of financial information to clients and doctors

Act as a liaison between the front desk and other department supervisors

VCA has been and continues to be deeply committed to its associates' well-being. Benefits offered include:

  • On-site Veterinary Social Worker
  • Free subscription to the Headspace app (meditation and sleep support)
  • Free mental health support through programs like the Cigna Life Assistance Program and Modern Health (therapy, counseling & life coaching)
  • Generous pet care discounts for personal pets
  • Four sets of scrubs per year
  • 401(k) with matching
  • Multiple, flexible health insurance options to fit your needs
  • Dental & Vision plans
  • Short Term andLong TermDisability options
  • A comprehensive online library of free CE, training & job support webinars through WOOF U, VCA's online training tool
  • Plusmuch more!

We look forward to your application!

At VCA we are committed to diversity, equity and inclusion and strive to be a place where a mix of talented people want to come, stay and do their best work.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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