Client Service Director Jobs in Calgary, AB (NOW HIRING)

About You:
You are a high achiever looking to thrive in a fast-paced environment. You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals. You can communicate clearly and concisely with teammates and clients, and you enjoy strong company culture and camaraderie. You can navigate multiple corporate functions, including global lines of service and corporate centers of excellence. You possess strong interpersonal skills and are willing to take on diverse tasks to achieve the team’s common goal. You value personal and professional growth and are ready to take the next step in advancing your career.
If this sounds like you, well, then you will love the culture at Avison Young!
About Us:
Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our organization.
Real estate can have an enormous positive impact on people’s lives – and we’re in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.
We care about each other and we have each other’s backs. This makes Avison Young a great place to be a client, and a great place to work. We support the whole person and their complete wellness – economic, mental and physical – because what’s best for our business comes from our people bringing their whole selves to work.

Of course we love it here, but outsiders think we’re pretty great too! Avison Young has been recognized as one of Canada's Best Managed Companies for the 15th year in a row, with a Platinum Club designation! 

The Director will be a key member of the Valuation & Advisory Services team, responsible for delivering appraisal reports, market studies, consulting assignments, and portfolio valuations. Working closely with senior leadership, the role involves managing complex engagements, building and maintaining client relationships, and supporting business development initiatives. The Director will also mentor emerging professionals and leverage advanced internal technology platforms to enhance the quality, efficiency, and insight of valuation deliverables.

• Prepare appraisal reports
• Provide consistent mentorship, guidance and feedback to Valuation Associates working under your supervision
• Property inspections as needed.
• Develop, and be responsible for Client relationship management on an ongoing basis.
• Strong interpersonal skills with the ability to write reports, effective oral and written communication skills, and an aptitude for continuous learning.
• Ability to self-motivate and effectively manage competing priorities while providing excellent support to clients with an uncompromised high caliber work product.
• Work in a team environment and cooperate with others to meet objectives.
• Results-oriented, proactive, and diligent in delivering uncompromised, high-quality reports to clients under strict deadlines.
• Effectively and tactfully handling difficult or sensitive issues.
• Pay strong attention to detail.
• Stay abreast of industry trends and developments and proactively bring new ideas and solutions to the business.
• Travel as the reasonable needs of the Company require.
• Comply with all Avison Young policies and procedures, including but not limited to ethics and business practice.
• Any other duties and responsibilities that may be assigned.

• 7 + years of relevant work experience, or combination of relevant work experience and education
• Post-secondary education in a relevant functional area including Bachelor of Commerce or MBA or similar, etc
• AACI Designation, in good standing with the Appraisal Institute of Canada.
• A member in good standing with the Appraisal Institute of Canada.
• Proficiency with Microsoft Office Suite
• Highly organized with strong analytical skills
• Demonstrate an understanding of the market, appraisal process and commercial real estate industry.
• Able to communicate complex valuation matters and issues in a clear and concise and manner.
• Effectively and tactfully handling difficult or sensitive issues
• Pay strong attention to detail
• Skilled at multitasking and excelling both as a team player and an independent worker.
• Respect the confidentiality of clients and information
• Ability to maintain confidential and professional manner.