Client Service Director Jobs in Utah (NOW HIRING)

About Ardurra

At Ardurra, we’re more than an engineering and consulting firm—we’re a team dedicated to shaping the future through smart solutions and strong partnerships. Our mission is simple: empower our people to deliver innovative, sustainable projects that make a real impact on communities. Guided by our core values—Client Driven, Uniquely Nimble, Low Bureaucracy, Team Collaboration, Unlimited Opportunities, Relationship Focused, and Entrepreneurial Spirit—we foster a culture that puts people first.

Overview

The Water/Wastewater Director will play a crucial and strategic role in leading our water/wastewater engineering staff, supporting, and delivering water infrastructure and treatment projects in the Salt Lake City area and throughout the Rocky Mountain Region. Key responsibilities will focus on project execution and delivery, providing exceptional client service, business performance, and leading and mentoring the SLC Water/Wastewater team. Innovation and collaboration will be highly valued.

Essential Functions of the Job:

• Ability to monitor and evaluate the operations of the Salt Lake City team of approximately 5-10 people
• Coordinating tasks, motivating team members, fostering positive communication, and resolving conflicts
• Actively involved in monitoring the budget, schedule, and quality of projects within the group
• Successful experience in proposals and scope & fee writing to obtain work
• Provide technical leadership for projects as a mentor to all levels of the team
• Supervising Project Management staff and recruitment of new staff when needed
• Responsible for monthly group level performance to align with overall group objectives/targets for growth and profitability
• Be available to team members to mentor junior staff and consult with the Practice Director for guidance
• Responsible for delivering service to the client and for client relations
• Responsible for risk management and proactive change management
• Develop innovative solutions to add value to our clients that differentiate Ardurra from competitors
• Responsible for marketing to existing clients through project performance, expanding the scope of existing contracts, and identifying new project opportunities

Education and Experience Requirements:

• Bachelor’s degree in Engineering required
• Professional Engineer required,
• At least 10 years of related experience

Why Ardurra?

While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers. We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun. We are acutely focused on developing our staff, whether through our internal Ardurra Academy or through our industry-leading Leadership program. We have made a deliberate and focused commitment to nurture a people-centric culture where people are: valued as individuals; supported in their professional and career development with multiple, varied career paths; provided the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home.

Ardurra is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation.

NOTICE TO THIRD PARTY AGENCIES:

Ardurra does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agency Agreement, Ardurra will not consider or agree to payment of any referral compensation or recruiter fee. If a resume or candidate is submitted to any hiring manager without a previously signed agreement, Ardurra reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. These candidates will be considered property of Ardurra. We’re not currently looking to add any more agencies to our list of approved vendors, so please do not contact any of our managers or recruitment team with sales calls or details of your candidates.

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