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Client Service Director Jobs in Utah (NOW HIRING)

Venbrook

Client Executive - Private Client

Woodland Hills, UT · On-site

$90K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Venbrook Insurance Services is the retail and benefits brokerage of Venbrook Group, LLC, a holding ... and direct outreach. Converts prospects into clients through consultative selling, tailored ...

Orion

Client Support Manager

Lehi, UT

  • Medical

  • Dental

  • Vision

  • Retirement

Own day to day service performance for the team, including service level, queue volume, case aging ... for all direct reports * Hold team members accountable for onboarding timelines, training ...

Orion

Client Support Manager

Lehi, UT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Own day to day service performance for the team, including service level, queue volume, case aging ... for all direct reports * Hold team members accountable for onboarding timelines, training ...

Conservice

Client Operations Manager

Logan, UT · On-site

$19.40/hr

Identify recurring client trends and propose process or system improvements to elevate service ... Direct customer support, account management, or client relations experience preferred. * Experience ...

Conservice

Client Operations Manager

River Heights, UT · On-site +1

$19.40/hr

Identify recurring client trends and propose process or system improvements to elevate service ... Direct customer support, account management, or client relations experience preferred. * Experience ...

Medium

Program Management Director

Salt Lake City, UT · On-site

$207.10 - $284.80/hr

This role serves as a bridge between executive leadership, market leaders, client service teams ... The Program Management Director will support and enhance major client programs across Stanley ...

Executech

Senior IT Service Engineer

Salt Lake City, UT · On-site +1

$80K - $110K/yr

Partner with Service Directors on escalation strategy, queue health, and QA calibration. * Model exemplary documentation, time capture, and client communication, especially under pressure, while ...

MarketStar

Director of Sales - Client Delivery

Ogden, UT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We provide service and support to our communities through theMarketStarFoundation. Our exceptional ... About the Directorof Sales - Client Delivery: MarketStar is seeking a Director of Sales based in ...

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Showing results 21-40

All JobsClient Service JobsClient Service Director JobsClient Service Director Jobs in Utah

Client Service Director information

See Utah salary details

$35K

$82.8K

$148.4K

How much do client service director jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client service director in Utah is $82,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $99,700.00 per year, depending on experience, location, and employer.

What is a client service director?

A Client Service Director is a senior professional responsible for overseeing the relationship between a company and its clients. They ensure that clients receive high-quality service, address any issues or concerns, and work to understand client needs to deliver tailored solutions. Client Service Directors often lead teams, develop service strategies, and collaborate with other departments to ensure client satisfaction and retention. Their role is critical in building long-term relationships and driving business growth.

What are the key skills and qualifications needed to thrive as a client service director, and why are they important?

To thrive as a Client Service Director, you need strong leadership, strategic account management experience, and a background in business or communications, often supported by a bachelor’s degree or higher. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Exceptional interpersonal skills, problem-solving abilities, and the capacity to manage client relationships effectively are crucial soft skills. These skills ensure the delivery of excellent client experiences, drive team performance, and support business growth through sustained client satisfaction.

How does a client service director typically collaborate with internal teams to ensure client satisfaction?

A Client Service Director plays a pivotal role in bridging the gap between clients and internal teams such as sales, marketing, and operations. They regularly facilitate meetings to communicate client expectations, oversee project timelines, and resolve any issues that may arise. By fostering strong cross-departmental relationships, they ensure that deliverables align with client goals and service standards. This collaborative approach not only enhances client satisfaction but also supports the company's long-term growth and reputation.

How much does a client service director make in the US?

A client service director in the US typically earns between $100,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.
What are the most commonly searched types of Client Service jobs in Utah? The most popular types of Client Service jobs in Utah are:
Client Service Director jobs near you
Infographic showing various Client Service Director job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $82,795 per year, or $39.8 per hour.

Client Experience Manager

Exela Enterprise Solutions, Inc.

Salt Lake City, UT • On-site

$60K/yr

Full-time

Posted 21 days ago

Job description

Job Description
About the Role:
As a Client Experience Manager with a focus on Mailroom Management, you will play a crucial role in ensuring the successful delivery of services to our clients. You will oversee the execution of service delivery processes, manage client relationships, and drive continuous improvement initiatives to enhance service quality and efficiency. This role requires strong leadership skills, effective communication, and a focus on meeting client expectations while adhering to service level agreements (SLAs).
Responsibilities include, but are not limited to:
  • Understand the business requirements and unique culture of our client's business
  • Serve as point of contact for our customer and remote centers
  • Ensure client service level requirements are met
  • Develop proactive and corrective action plans to meet the demands of the business
  • Provide effective communication to direct reports
  • Partner across our organization to ensure the needs of our client are exceeded
  • Develop and Mentor for individual growth development
  • Reporting generation and review
  • Support internal Billing
  • Remote site management

Key Functions include, but are not limited to:
  • Ability to manage multiple and diverse services; driving and delivering high levels of client satisfaction
  • Drive Key Performance Indicators, Service Level Agreements, Metrics, Scorecards, and Cost Savings Initiatives
  • Support, lead, and manage client initiatives and requirements
  • Achieve Accounts(s) revenue and provide Financial Oversight (Invoicing, Budget Attainment and Cost Controls)
  • Provide operating expertise and guidance to front-line associates on matters regarding operations, quality, and customer care.
  • Ensure Quality Control measures are correctly developed, implemented and monitored to support operation
  • Capitalize on new or expanded services opportunities
  • Support positive and professional work environment through effective coaching and mentoring for the development of staff
  • Demonstrate commitment to company efforts to achieve a diverse workforce
  • Sound judgment and logical decision-making to meet expectations of project scope and deadlines
  • Contribution and delivery of Quarterly Business Reviews

Qualifications:
  • 2-year college degree or Equivalent

Skills:
  • Minimum of 2-3 years of front-line management experience
  • Excellent Client Services Skills in a Corporate Environment
  • Experience in Mail services and screening a plus
  • Strong written and oral communication skills
  • Self-Starter, takes initiative
  • Strong sense of urgency
  • Comfortable with technology: Microsoft Office and tracking applications
  • Supports a Team-based philosophy
  • Exhibits exceptional decision making and judgment
  • Multi-task on several application platforms

"The pay range for this position starts at $60,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered

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