Client Service Delivery Manager Jobs in Manchester, CT

Are you a delivery-focused tax leader who thrives on individual tax compliance? Do you bring strong risk and quality controls, operational rigor, and the ability to interact with clients on their personal tax matters? If so, this Tax Delivery Manager role in Global Employer Services (GES) Delivery may be a great fit.

Recruiting for this role will end on May 31, 2027.

Work you'll do

As a Tax Delivery Manager in our Global Employer Services - Individual Client Services group, you will

• Own end-to-end delivery for a portfolio of High Net Worth (HNW) individual compliance engagements (planning through post-filing).
• Drive workflow, capacity, and management (intake, prioritization, peak-period execution) to meet deadlines.
• Execute and monitor quality and risk controls, ensuring adherence to firm standards and regulatory requirements.
• Lead and collaborate with delivery teams to deliver excellent client service to our clients.
• Partner with engagement leadership on scope/change control, issue escalation, and delivery communications (status, milestones, risks/issues), including return review/signing oversight.

The Team

At Deloitte Tax LLP, our Global Employer Services tax professionals, assist our clients in managing individual income tax obligations including reviewing and signing income tax returns. In addition to managing compliance, the practice consults with clients to minimize tax obligations using effective tax planning. Learn more about Deloitte Tax Global Employer Services.

Qualifications

Required

• Bachelor's Degree in Accounting, Finance, Business Administration or other relevant degree
• 5+ years of experience in personal income tax and compliance- specifically High Net Worth tax compliance and planning
• Ability to travel up to 5% for occasional in-person meetings or training
• Limited immigration sponsorship may be available
• One of the following active accreditations obtained:
• Licensed CPA in state of practice/primary office if eligible to sit for the CPA
• If not CPA eligible:
• Licensed Attorney
• Enrolled Agent

Preferred

• Proven delivery leadership: manage teams, allocate work, prioritize across competing deadlines, and drive results in a fast-paced model.
• Strong engagement/project management skills (planning, workflow coordination, issue escalation) across large, complex engagements.
• Quality-first, deadline-driven approach with strong attention to detail and consistency in execution.
• Effective client-facing communication (written, verbal, presentation) to run delivery status, align expectations, and support scope discussions.
• Strong analytical and reporting capabilities with tools such as Excel and PowerPoint (dashboarding tools like QlikView/Tableau a plus); global/cross-cultural experience preferred.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,375 to $215,375.

Are you a delivery-focused tax leader who thrives on individual tax compliance? Do you bring strong risk and quality controls, operational rigor, and the ability to interact with clients on their personal tax matters? If so, this Tax Delivery Manager role in Global Employer Services (GES) Delivery may be a great fit.

Recruiting for this role will end on May 31, 2027.

Work you'll do

As a Tax Delivery Manager in our Global Employer Services - Individual Client Services group, you will

• Own end-to-end delivery for a portfolio of High Net Worth (HNW) individual compliance engagements (planning through post-filing).
• Drive workflow, capacity, and management (intake, prioritization, peak-period execution) to meet deadlines.
• Execute and monitor quality and risk controls, ensuring adherence to firm standards and regulatory requirements.
• Lead and collaborate with delivery teams to deliver excellent client service to our clients.
• Partner with engagement leadership on scope/change control, issue escalation, and delivery communications (status, milestones, risks/issues), including return review/signing oversight.

The Team

At Deloitte Tax LLP, our Global Employer Services tax professionals, assist our clients in managing individual income tax obligations including reviewing and signing income tax returns. In addition to managing compliance, the practice consults with clients to minimize tax obligations using effective tax planning. Learn more about Deloitte Tax Global Employer Services.

Qualifications

Required

• Bachelor's Degree in Accounting, Finance, Business Administration or other relevant degree
• 5+ years of experience in personal income tax and compliance- specifically High Net Worth tax compliance and planning
• Ability to travel up to 5% for occasional in-person meetings or training
• Limited immigration sponsorship may be available
• One of the following active accreditations obtained:
• Licensed CPA in state of practice/primary office if eligible to sit for the CPA
• If not CPA eligible:
• Licensed Attorney
• Enrolled Agent

Preferred

• Proven delivery leadership: manage teams, allocate work, prioritize across competing deadlines, and drive results in a fast-paced model.
• Strong engagement/project management skills (planning, workflow coordination, issue escalation) across large, complex engagements.
• Quality-first, deadline-driven approach with strong attention to detail and consistency in execution.
• Effective client-facing communication (written, verbal, presentation) to run delivery status, align expectations, and support scope discussions.
• Strong analytical and reporting capabilities with tools such as Excel and PowerPoint (dashboarding tools like QlikView/Tableau a plus); global/cross-cultural experience preferred.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,375 to $215,375.