ZipRecruiter

Log In

1

Client Service Delivery Manager Jobs in Lubbock, TX

H&R Block

Multi-Office Leader

Lubbock, TX · On-site

... and Client Service Professionals, coaching teams to anticipate client needs, deliver expert ... Experience managing or partnering in operational areas such as facilities, staffing, or compliance

H&R Block

Multi-Office Leader

Lubbock, TX · On-site

... and Client Service Professionals, coaching teams to anticipate client needs, deliver expert ... Experience managing or partnering in operational areas such as facilities, staffing, or compliance

Tyler Technologies, Inc.

Client Executive

Lubbock, TX · On-site

$95.43 - $177.65/hr

... to account management. Client Executives are ultimately accountable for the satisfaction ... and delivering services that help meet their business objectives. * Consult with clients on ...

Atlasfirms

Tax Manager

Lubbock, TX · On-site

$90 - $120/hr

If you're a strategic thinker with a passion for leadership and client service, we'd love to hear ... Manage client projects, office workflows, and internal team assignments. * Support and collaborate ...

next page

Showing results 1-20

All JobsClient Service Delivery JobsClient Service Delivery Manager JobsClient Service Delivery Manager Jobs in Lubbock, TX

Client Service Delivery Manager information

See Lubbock, TX salary details

$24.9K

$80.7K

$137.8K

How much do client service delivery manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client service delivery manager in Lubbock, TX is $80,670.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $109,900.00 per year, depending on experience, location, and employer.

What is a client service delivery manager?

A Client Service Delivery Manager is responsible for overseeing the delivery of services to clients, ensuring that service quality meets agreed standards and client expectations. They coordinate with internal teams, manage client relationships, handle escalations, and work to continuously improve service processes. Their goal is to ensure client satisfaction, resolve issues efficiently, and maintain long-term business relationships. This role is common in industries such as IT, consulting, and business process outsourcing.

How does a client service delivery manager typically collaborate with internal teams to ensure client satisfaction?

A Client Service Delivery Manager works closely with internal teams such as operations, sales, IT, and customer support to deliver seamless service to clients. This involves regularly communicating client expectations, coordinating project timelines, and resolving any service issues promptly. By acting as a liaison between the client and various departments, the manager ensures that deliverables meet quality standards and are aligned with client objectives. Strong collaboration skills and the ability to manage cross-functional teams are key for success in this role.

What are the key skills and qualifications needed to thrive as a client service delivery manager, and why are they important?

To thrive as a Client Service Delivery Manager, you need strong project management abilities, service delivery expertise, and a background in business administration or a related field. Familiarity with IT Service Management (ITSM) frameworks like ITIL, customer relationship management (CRM) systems, and relevant certifications (such as ITIL or PMP) are commonly required. Exceptional communication, problem-solving, and leadership skills help build client trust and effectively manage teams. These skills ensure seamless service delivery, high client satisfaction, and the successful achievement of organizational goals.

What is the difference between Client Service Delivery Manager vs Customer Support Specialist?

AspectClient Service Delivery ManagerCustomer Support Specialist
CredentialsRelevant experience, certifications in project management or client relationsCustomer service training, basic technical knowledge
Work EnvironmentClient-facing, project coordination, team managementHelp desk, call center, online support
Employer & IndustryConsulting firms, IT, finance, telecomRetail, tech companies, service providers
Search & Comparison IntentUnderstanding roles in client management and deliveryCustomer support functions and troubleshooting

The Client Service Delivery Manager focuses on managing client relationships, overseeing project delivery, and ensuring client satisfaction. In contrast, a Customer Support Specialist primarily handles direct customer inquiries, troubleshooting, and support issues. While both roles involve client interaction, the manager role is more strategic and managerial, whereas the support specialist role is more operational and technical.

What cities near Lubbock, TX are hiring for Client Service Delivery Manager jobs?

Cities near Lubbock, TX with the most Client Service Delivery Manager job openings:

Client Service Delivery Manager jobs near you

Client Success Manager- Lubbock, TX

Top Tempo Technical

Lubbock, TX

Full-time

Posted 10 days ago

Job description

Technical Account Manager – Service Solutions

$90,000 – $100,000 Base + Bonus
Monthly Car Allowance

Overview

We're hiring a Technical Account Manager to support and grow a portfolio of commercial service accounts. This role is ideal for someone who can build strong client relationships, understand technical service work, and drive long-term account growth.

You'll act as the key link between clients and service teams, ensuring work is delivered effectively and expectations are consistently exceeded.

What You'll Do
  • Manage and grow existing client accounts
  • Serve as the main point of contact for service needs and issue resolution
  • Partner with field and operations teams to ensure high-quality service delivery
  • Lead client check-ins, performance reviews, and renewal conversations
  • Monitor service performance and identify opportunities for improvement
  • Identify and support additional service opportunities within accounts
  • Maintain accurate account activity within CRM systems
What You Need
  • 5+ years in account management, service delivery, or client-facing roles
  • Experience in HVAC, mechanical, facilities, or technical services strongly preferred
  • Ability to communicate technical concepts clearly to clients
  • Strong relationship-building and problem-solving skills
  • Experience with CRM platforms (Salesforce or similar)
Why Apply
  • High-visibility role with direct impact on client retention and revenue growth
  • Base salary + bonus tied to account performance
  • Car allowance for client-facing responsibilities
  • Stable, team-oriented environment with strong internal support


#INDTTT

#TALTTT




Apply