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Client Service Delivery Manager Jobs in Delaware

Banfield

Client Service Coordinator

Wilmington, DE · On-site

$16.93 - $21.63/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizes ... It's a smart way to manage your budget and take care of your needs. * Health Savings Account (HSA)

Banfield Pet Hospital

$16.93 - $21.63/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizes ... It's a smart way to manage your budget and take care of your needs. * Health Savings Account (HSA)

Banfield Pet Hospital

$16.93 - $21.63/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizes ... It's a smart way to manage your budget and take care of your needs. * Health Savings Account (HSA)

Public Consulting Group

Client Service Associate 2

Dover, DE · On-site

$11.50 - $16/hr

  • Medical

  • Dental

  • Retirement

  • PTO

S.-all committed to delivering solutions that change lives for the better. The firm is a member of ... Support initiative planning and ongoing client relationship management to advance program goals and ...

Public Consulting Group

Client Service Associate 1

Dover, DE · On-site

$11.50 - $16/hr

  • Medical

  • Dental

  • Retirement

  • PTO

S.-all committed to delivering solutions that change lives for the better. The firm is a member of ... Client Success Associates will be responsible for managing, maintaining, and growing client ...

Chase

Client Ops Associate II

Newark, DE · On-site

  • Medical

  • Retirement

The CAS IMOS Service Delivery team manages our global and regional clients via our global footprint, coordinating end-to-end client account reference data requests, driving technology and industry ...

M&T Bank

Wealth Client Associate

Wilmington, DE · On-site

$24.87 - $41.45/hr

... Management Join Wilmington Trust's Wealth Management team and help deliver an exceptional ... Serve as a trusted point of contact for affluent clients, addressing service requests and resolving ...

M&T Bank

Wealth Client Associate

Wilmington, DE · On-site

$24.87 - $41.45/hr

... Management Join Wilmington Trust's Wealth Management team and help deliver an exceptional ... Serve as a trusted point of contact for affluent clients, addressing service requests and resolving ...

Wilmington Trust

Wealth Client Associate

Wilmington, DE · On-site

$24.87 - $41.45/hr

... Management Join Wilmington Trust's Wealth Management team and help deliver an exceptional ... Serve as a trusted point of contact for affluent clients, addressing service requests and resolving ...

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Showing results 41-60

All JobsClient Service Delivery JobsClient Service Delivery Manager JobsClient Service Delivery Manager Jobs in Delaware

Client Service Delivery Manager information

See Delaware salary details

$29K

$94K

$160.6K

How much do client service delivery manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for client service delivery manager in Delaware is $94,021.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service delivery manager, and why are they important?

To thrive as a Client Service Delivery Manager, you need strong project management abilities, service delivery expertise, and a background in business administration or a related field. Familiarity with IT Service Management (ITSM) frameworks like ITIL, customer relationship management (CRM) systems, and relevant certifications (such as ITIL or PMP) are commonly required. Exceptional communication, problem-solving, and leadership skills help build client trust and effectively manage teams. These skills ensure seamless service delivery, high client satisfaction, and the successful achievement of organizational goals.

What is the difference between Client Service Delivery Manager vs Customer Support Specialist?

AspectClient Service Delivery ManagerCustomer Support Specialist
CredentialsRelevant experience, certifications in project management or client relationsCustomer service training, basic technical knowledge
Work EnvironmentClient-facing, project coordination, team managementHelp desk, call center, online support
Employer & IndustryConsulting firms, IT, finance, telecomRetail, tech companies, service providers
Search & Comparison IntentUnderstanding roles in client management and deliveryCustomer support functions and troubleshooting

The Client Service Delivery Manager focuses on managing client relationships, overseeing project delivery, and ensuring client satisfaction. In contrast, a Customer Support Specialist primarily handles direct customer inquiries, troubleshooting, and support issues. While both roles involve client interaction, the manager role is more strategic and managerial, whereas the support specialist role is more operational and technical.

What is a client service delivery manager?

A Client Service Delivery Manager is responsible for overseeing the delivery of services to clients, ensuring that service quality meets agreed standards and client expectations. They coordinate with internal teams, manage client relationships, handle escalations, and work to continuously improve service processes. Their goal is to ensure client satisfaction, resolve issues efficiently, and maintain long-term business relationships. This role is common in industries such as IT, consulting, and business process outsourcing.

How does a client service delivery manager typically collaborate with internal teams to ensure client satisfaction?

A Client Service Delivery Manager works closely with internal teams such as operations, sales, IT, and customer support to deliver seamless service to clients. This involves regularly communicating client expectations, coordinating project timelines, and resolving any service issues promptly. By acting as a liaison between the client and various departments, the manager ensures that deliverables meet quality standards and are aligned with client objectives. Strong collaboration skills and the ability to manage cross-functional teams are key for success in this role.
Client Service Delivery Manager jobs near you
Infographic showing various Client Service Delivery Manager job openings in Delaware as of June 2026, with employment types broken down into 66% Full Time, 31% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $94,021 per year, or $45.2 per hour.

U.S. Private Bank - Client Service Associate

JPMorgan Chase & Co

Newark, DE • On-site

Full-time

Medical, Retirement

Re-posted 22 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

71st of 171 rated banks

Job description

If you are a collaborative team member, solutions orientated and delivers premier client service, J.P. Morgan is the place for you! 

As a Client Service Associate within the U.S. Private Bank at J.P. Morgan, you will be responsible for fostering, improving, and growing client relationships. You will serve as the primary contact for all service-related needs of a Private Banking client. Your role will necessitate working in a dynamic, team-focused environment alongside advisors, product partners, and operations teams to guarantee a comprehensive and seamless approach across all Private Banking products.

Job responsibilities

  • Provide exceptional client service and flawless execution on client requests, inquiries and transactions such as money movement, security transfers, and loan transactions including escalated research requests
  • Adhere to and maintain the firm's controls policies and procedures and FINRA regulations as well as protecting client assets against potential fraud activities
  • Collaborate with respective client facing teams and internal business groups to deliver and execute client transactions
  • Review and identify potential business opportunities for clients to engage in additional products and services

Required qualifications, capabilities, and skills

  • FINRA Securities Industry Essentials, Series 7 and Series 63 licenses required for the position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date
  • Proven ability to operate effectively in a matrix organization with the ability to work under pressure with tight deadlines
  • Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint) and Microsoft Outlook

Preferred qualifications, capabilities, and skills

  • College degree or equivalent client service experience preferred
  • Experience with a wide array of financial products preferred
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

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